I.T. Manager

• Aug 2021 - Present

I.T. Manager

• Jul 2013 - Aug 2021

ACHIEVEMENTS AND RESPONSIBILITIES • Successfully developed and expanded existing sites infrastructure to interconnect company buildings. • Gathered requirements for EDI integration to ERP. • Lead development of and maintained interface from ERP to disparate inventory software used for eggs. • Spearheaded business analysis and information gathering for a new ERP. • Well-versed in both project management, people management, and cross-functional team management. • Worked closely with JIRA and Confluence. • Managed internal and external staff members on multisite hardware/software implementation and migrations for both on premises and cloud solutions. • Provided recommendations to upper management on internal software development processes. • Experienced in both technical and functional requirements gathering. • Ability to work within ERP Systems. • Successfully oversaw and designed the continuous development of in-house software that collects and passes data between ERP and disparate inventory software for all business functions, including livestock statistics gathering. • Lead a team of software developers and a technician. • Assess and give relevant advice on new technology needs while managing deployment projects. • Remotely support and manage infrastructure for different branch offices in California and Illinois, Wisconsin and Iowa. • Chair a continuous improvement committee and sit on the Strategic Leadership Team Show less

I.T. Project Manager

• Feb 2013 - Jul 2013

ACHIEVEMENTS AND RESPONSIBILITIES • Combined I.T. analysis with a review of business and market trends to provide comprehensive IT consultancy services. • Designed and deployed infrastructure while analyzing existing systems to determine areas for improvement. • Coordinated implementations with multiple parts of the business to complete projects on time and within budget. • Acted as a liaison between both technical and non-technical staff members. • Updated systems and procedures as needed to address changing operational requirements. Show less

Self-Employed/Owner

• Jun 2011 - Jul 2013

RESPONSIBILITIES • Apply in-depth knowledge and expertise to design and implement IT system and network solutions for clients and businesses • Repair and restore broken PCs • Successfully retrieve lost data RESPONSIBILITIES • Apply in-depth knowledge and expertise to design and implement IT system and network solutions for clients and businesses • Repair and restore broken PCs • Successfully retrieve lost data

PC Technician

• Nov 2011 - Dec 2011

RESPONSIBILITIES • Took into consideration the clients’ needs and preferences to develop customized network video recorders, digital video recorders, monitoring stations and matrix server-based PC’s for video surveillance security systems. RESPONSIBILITIES • Took into consideration the clients’ needs and preferences to develop customized network video recorders, digital video recorders, monitoring stations and matrix server-based PC’s for video surveillance security systems.

Intern

• Mar 2011 - May 2011

RESPONSIBILITIES -Performed comprehensive hardware and software troubleshooting to detect and address problems for laptops and desktops. -Ordered new parts and replaced old ones. -Handled customer inquiries both face to face and over the phone. RESPONSIBILITIES -Performed comprehensive hardware and software troubleshooting to detect and address problems for laptops and desktops. -Ordered new parts and replaced old ones. -Handled customer inquiries both face to face and over the phone.

Customer Service Representative

• Jan 2007 - Aug 2009

Airborne Fire Support Specialist

• Jul 2001 - Jul 2004

-Demonstrated ability to learn and perform in high stress environments. -Showed high capacity for taking and completing demanding goals. -Highly motivated team player, worked well with others. -Honorably discharged as Specialist (E-4), served as Airborne Fire Support Specialist. -Held a secret security clearance. -Demonstrated ability to learn and perform in high stress environments. -Showed high capacity for taking and completing demanding goals. -Highly motivated team player, worked well with others. -Honorably discharged as Specialist (E-4), served as Airborne Fire Support Specialist. -Held a secret security clearance.