Experience

Aproove Technologies Inc

• United States
• Software Development
• 1 - 100 Employee

• Customer Success & Marketing Manager

  • Sep 2021 - Present

  • Support Enterprise customers (users and admins) through quarterly business reviews, regular touchpoints, and resource material creation/provision• Communicate new features to customers and assist with implementation• Configure workflows for new and existing customers• Ensure all product technical documentation is up to date • Support Enterprise customers (users and admins) through quarterly business reviews, regular touchpoints, and resource material creation/provision• Communicate new features to customers and assist with implementation• Configure workflows for new and existing customers• Ensure all product technical documentation is up to date



JR Media Design

• Graphic Design

• Independent Web Developer & Digital Designer

  • Dec 2012 - Present

  • Independent design for print, web and interactive media. • Independent design for print, web and interactive media.



AAA Life Insurance Company

• United States
• Insurance
• 500 - 600 Employee

• Direct Marketing Program Manager

  • Apr 2018 - Sep 2021

  • Workflow management system administration and documentation• Documentation development of departmental policies and procedure• Planned and managed direct mail and digital marketing deliverables• Ensured the coordination and synchronization of program activities from kick-off to deployment, outlining tasks/activities, timelines, dependencies, and risks • Workflow management system administration and documentation• Documentation development of departmental policies and procedure• Planned and managed direct mail and digital marketing deliverables• Ensured the coordination and synchronization of program activities from kick-off to deployment, outlining tasks/activities, timelines, dependencies, and risks



SGS & Co

• United States
• Advertising Services
• 700 & Above Employee

• 2D Production Artist

  • Dec 2017 - Apr 2018

  • Conversion of product package files to modeling textures for 3D-rendered eCommerce images. • Conversion of product package files to modeling textures for 3D-rendered eCommerce images.



Baker College

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Instructor - Digital Media Design & Web Development

  • Oct 2005 - Jun 2017

  • Instruction of digital media design and web design/development courses to diverse adult populations. • Instruction of digital media design and web design/development courses to diverse adult populations.



The Art Institutes

• United States
• Higher Education
• 700 & Above Employee

• Dean of Academic Affairs

  • Mar 2015 - Dec 2016

  • Digital Faculty Resource Center – built CMS and created content (procedural documentation, policies, fillable PDF institutional forms)• Head of Student Success Committee• Administered associate and baccalaureate programs to provide quality education with overall consistency to meet the needs of the marketplace• Supervised, developed, and evaluated Educational Managers including Academic Department Chairs, Academic Advisor, Registrar, and Librarian• Created/implemented persistence tools for institutional assessment/effectiveness

• Department Chair, Design

  • Oct 2013 - Mar 2015

  • Oversaw 3 programs that comprised the Design Department: Graphic Design, Web Design & Interactive Media, Interior Design• 150 students, 4 full-time faculty, and 9 adjunct instructors• Responsible for schedule building, student registration, and departmental metrics• Met or exceeded corporate goals for persistence, average registered credits, and student academic progress in all quarters• Instructed three courses per quarter

• Adjunct Instructor - Graphic Design & Web

  • Apr 2010 - Oct 2013

  • Instructed graphic design, web development, and interactive media courses to diverse adult populations. (15 unique courses)



Greektown Casino-Hotel

• United States
• Gambling Facilities and Casinos
• 300 - 400 Employee

• Multimedia Designer

  • Mar 2013 - Oct 2013

  • Web site management and email blast/plasma screen content creation. • Web site management and email blast/plasma screen content creation.



Specs@LTU

• United States
• Higher Education
• 1 - 100 Employee

• Lead Instructor

  • Oct 2012 - Mar 2013

  • Assumed position after 2 marking periods as a web instructor• Reconstructed web component of the Digital Media Arts curriculum• Administered and monitored CBSD and other introductory training programs to new faculty• Assisted the Department Supervisor and Director of Education in classroom monitoring and evaluation of faculty performance • Assumed position after 2 marking periods as a web instructor• Reconstructed web component of the Digital Media Arts curriculum• Administered and monitored CBSD and other introductory training programs to new faculty• Assisted the Department Supervisor and Director of Education in classroom monitoring and evaluation of faculty performance



PIME Missionaries

• United States
• Religious Institutions
• 1 - 100 Employee

• Creative Director

  • Jul 2006 - Sep 2012

  • Redesigned PIME World Magazine• Created contemporized direct mail mission appeals and print ads • Redesigned PIME World Magazine• Created contemporized direct mail mission appeals and print ads



Academy of Design and Technology

• United Kingdom
• Online Audio and Video Media
• 1 - 100 Employee

• Adjunct Instructor - Graphic Design

  • Jul 2006 - Dec 2010

  • Instruction of graphic design courses to diverse adult populations. • Instruction of graphic design courses to diverse adult populations.



Allegra Marketing • Print • Mail

• United States
• Advertising Services
• 100 - 200 Employee

• Prepress Manager

  • Dec 2000 - Mar 2006

  • Handling workflow, intensive design, file prep, and technical support• Design of various print materials for spot and full-color production • Handling workflow, intensive design, file prep, and technical support• Design of various print materials for spot and full-color production



Admore Folders

• United States
• Printing Services
• 1 - 100 Employee

• Typesetter

  • Jan 2000 - Dec 2000

  • Digital layout of presentation folders • Digital layout of presentation folders



Whitlock Business Systems

• Printing Services
• 1 - 100 Employee

• Graphic Designer

  • Aug 1999 - Dec 1999

  • Design of various print materials for spot and full color production • Design of various print materials for spot and full color production



ColorPoint

• Czechia
• Printing Services
• 1 - 100 Employee

• Prepress Technician

  • Jul 1998 - Aug 1999

  • Typesetting/preflight• Output to film and polyester plate • Typesetting/preflight• Output to film and polyester plate