Experience

GDST (The Girls' Day School Trust)

• United Kingdom
• Education Management
• 300 - 400 Employee

• Senior Procurement Manager

  • Sep 2020 - Present



The Savoy

• United Kingdom
• Hospitality
• 200 - 300 Employee

• Procurement Manager

  • Nov 2017 - Sep 2020

  • Responsible for the sourcing from over 600 suppliers from all over the world with a procurement spend of over £26 million across all categories of spend.• Made savings of over 10% in a 12-month period through cost savings and cost avoidance.• Involved in writing budgets and five-year forecasts as well as the procurement business plan.• Refined and changed the procurement policies and processes across the hotel.• Introduced a Category Management system.• Consistently challenged suppliers to increase quality of goods & services by setting KPI’s & SLA’s and with regular monitoring and reviews.• Managing a team of seven people.• Transformed the Procurement team from a purely operational purchasing function into a strategic Procurement one by coaching and mentoring as well as training.• Managed the GDPR compliance programme for the hotel.• A member of the Extended Executive Team and as such helped to design and implement a new strategy and focus for the hotel.• Managed the asset tagging of over 300,000 assets and rollout of the asset register.• Regularly brief the Executive Team and prepare reports on current spend and status of ongoing projects.• Responsible for numerous systems including the e-procurement system, contracts register, asset register to name a few.• Increased use of the e-procurement tools throughout the hotel & supply chain.• Introduced several new innovations and suppliers to the hotel, such as plastic free water bottles. • Have led projects within the hotel to introduce new standards.



Maintenance Management Limited

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Procurement Category Manager

  • Aug 2016 - Nov 2017

  • Managed over 400 suppliers with a procurement spend of over £100 million across a variety of hard and soft services.• Made savings of over £14 million in an 18-month period.• Helped manage the clients accreditation scheme Altius.• Developed the Client/Maintenance Management Limited procurement strategy for the forthcoming year.• Liaised with the client’s procurement teams especially when dealing with the current tenders in process.• Liaised closely with the company’s clients to ensure the correct specifications are adhered to with regards to requirements needed from contractors• Initiated a contract database showing all the contractors used, the length of contract and what version of the terms and conditions under which the contract was signed.• Following the creation of the database negotiated numerous contracts direct with suppliers with expired contracts as well as renegotiate terms with suppliers still under contract achieving better terms for both the company and the client• Negotiated reduction of approximately £100k in respect to additional costs claimed by a supplier above the agreed contracted rate. • Conducted benchmark reviews and subsequently issued two RFPs for both the maintenance of catering equipment and deep cleaning of kitchen and duct work categories.• Worked closely with other departments within the company when finalising terms of new contracts with suppliers ensuring that all departments received the information required.• Initiated new processes within the procurement department when dealing with new contractor mobilisation and contract variations.• Within the department managed members of the procurement department.• Answered questions and queries on contracts.



Waterfall Services

• Procurement Manager

  • Jun 2010 - Apr 2016

  • Created & established the procurement function setting up all policies and procedures.• Company grew from £11M to over £77M in eight years, the procurement spend went from £6M to £27M in the same period.• Helped in achieving ISO 14001 and 9001 accreditation.• Oversaw the company’s online ordering system, managed the roll out of the system across 200 units within the company and monitored the process on a daily basis while ensuring that all suppliers are fully integrated with it for ordering, invoicing and stock control.• Worked with major manufacturers, such as Unilever, Nestle, Premier Food, as well as smaller farmers & growers on special projects (Farm to Fork, School children’s design your own sausage).• Rationalised the supplier base by over half from over 200 suppliers to under 90 by introducing supplier tiering and rationalisation. Increased the use of local suppliers by 50%. Centralised procurement activity.• Collaborated with suppliers to consolidate and rationalise products.• Established a close working relationship with all suppliers and ensure that the service was delivered as per the KPIs and agreed standards.• Worked with suppliers to design and manufacture specific products and concepts to our specification.• Covered several categories, including food, non-food, HR, equipment, IT and marketing.



Caterplus

• Food & Beverages
• 100 - 200 Employee

• Area Manager

  • May 2008 - Apr 2010

  Working in partnership with BMI Healthcare. This project was aimed at improving their customer satisfaction in relation to catering while reducing the costs. We were successful in this, saving over £1.2 million of their food spend, whilst increasing the customer service score. We did this by creating regional catering leads, the menus we re-engineered introducing new patient menus and visitor menus as well as installing Costa Coffee. We also monitored each units spend. I worked directly for and with the Chairman of the company throughout this project.

• Mobilisation Manager

  • Nov 2007 - May 2008

  I was responsible for the mobilisation of all new units. I liaised with the clients and residents and was involved in TUPE meetings. I ensured that all necessary procedures were put in place to ensure a smooth transition of the unit and that it was ready to open by the start date.

• Area Manager

  • Nov 2005 - Nov 2007

  Looking after 12 care homes, I was responsible for ensuring that all units were run efficiently, within budget and that the client was updated at regular meetings. This included menu planning, budgeting, compliance and general management of the staff



Caterplus Services - part of Waterfall Services

• Hotel Services Manager

  • Feb 2005 - Nov 2005

  During my time in this position I was responsible for all catering, housekeeping and laundry services within the home and two day centres. I managed a staff of 70 people in total including full and part time workers. During my time in this position I was responsible for all catering, housekeeping and laundry services within the home and two day centres. I managed a staff of 70 people in total including full and part time workers.



Aramark UK

• United Kingdom
• Food and Beverage Services
• 200 - 300 Employee

• Hotel Services Manager

  • Feb 2004 - Feb 2005

  During my time in this position I was responsible for all catering, housekeeping and laundry services within the home and two day centres. I managed a staff of 70 people in total including full and part time workers.

• Deputy General Manager

  • Jul 2002 - Feb 2004

  Working at Barclays Head office in London, I was responsible for the running of the staff restaurant, vending & coffee bars. I also helped look after the hospitality side of the business. I also had responsibility for overseeing three satellite units and for the last year and a half at the site was responsible for the financial side of the business as well.

• Restaurant Manager

  • Jan 2002 - Jul 2002

  I was responsible for the restaurant & coffee shop at the London Underwriting Centre.

• Assistant Restaurant Manager

  • Feb 2001 - Jan 2002

  Working at Citigroup head office, I was responsible for the daily running of the staff restaurant & two coffee shops. I also looked after the vending in the building.



Granada Retail Catering

• Restaurant Manager

  • Oct 1999 - Feb 2001

  I managed a restaurant at the Millenium Dome. I also looked after the Skyscape bars and ran the hospitality for a number of events, including Miss World, Bollywood Film Awards and concerts. I managed a restaurant at the Millenium Dome. I also looked after the Skyscape bars and ran the hospitality for a number of events, including Miss World, Bollywood Film Awards and concerts.