Experience

Lumeris

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Quality Assurance Analyst

  • Mar 2021 - Present

  St Louis, Missouri, United States

• Quality Assurance Analyst

  • Mar 2019 - Mar 2021

  Maryland Heights, Missouri

• Claims Operations Specialist

  • Nov 2017 - Mar 2019

  Maryland Heights, Missouri, United States Testing and implementing claims processes plus troubleshooting system issues.

• Claims Auditor

  • Oct 2016 - Nov 2017

  Maryland Heights, Missouri, United States Internal claims auditing and training for the Claims Department.

• Senior Claims Processor

  • Sep 2009 - Oct 2016

  Maryland Heights, Missouri, United States Processing medical claims and call center customer service for Medicare Advantage plans, helping members and health care providers with benefits and claims.



Cigna Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Rep II

  • Oct 2005 - Jun 2009

  Greater St. Louis Area Call center customer service taking incoming calls from provider offices for medical dental and vision benefits and claims.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Cannon Fire Direction Specialist

  • Jun 1990 - Oct 1992

  Ft. Lewis, WA MOS 13E. Calculating firing data for Howitzers.