Jeff Potter
Senior Financial Analyst at Golden Nugget- Claim this Profile
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Bio
Experience
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Golden Nugget
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Gambling Facilities and Casinos
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300 - 400 Employee
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Senior Financial Analyst
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Aug 2017 - Present
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Financial Analyst
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Jul 2015 - Jul 2017
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CRM Coordinator
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Nov 2012 - Jul 2015
Assemble the logistics of targeted multi-channel direct marketing Retrieve, analyze, and segment customer data Execute marketing campaigns utilizing IBM Cognos, IBM Unica, and Teradata Aprimo Assemble the logistics of targeted multi-channel direct marketing Retrieve, analyze, and segment customer data Execute marketing campaigns utilizing IBM Cognos, IBM Unica, and Teradata Aprimo
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Restaurant Manager
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Feb 2012 - Sep 2012
Operated 2 restaurants (Michael Patrick's Brasserie & The Buffet) Hired and trained all new employees Put in procedures to control costs and increased customer satisfaction Handled all labor disputes with employees and unions Operated 2 restaurants (Michael Patrick's Brasserie & The Buffet) Hired and trained all new employees Put in procedures to control costs and increased customer satisfaction Handled all labor disputes with employees and unions
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Trump Entertainment Resorts
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Gambling Facilities and Casinos
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1 - 100 Employee
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Revenue Management Analyst
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Jun 2008 - Sep 2010
Provided analysis of gaming and hotel revenue streams Interim revenue manager role for Trump PlazaWorked with On-line Travel Agents and internal marketing department to increase year-over-year growth across transient segments with various implemented programsWorked with sales department in developing pricing for group businessWorked with the call center to help increase rooms booked
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Assistant Manager
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Sep 2006 - May 2008
Implemented training program for servers, bus persons, and hostsEnsured customer service standards were upheldMaintained cost controlsAssisted in managing Room Service, Beverage Department, and 24/HR Restaurant
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Intern
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May 2006 - Sep 2006
Acted as a supervisor at The Beach Bar at Trump PlazaEnsured all transactions were being properly carried outHandled any disputes or problems with guest experiencesWorked with Bartenders to reduce beverage costsAssisted with internal audit's inventory control methods
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Education
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Cornell University
Master Certificate in Revenue Management: Focus on Financial Management, Revenue Management -
Temple University
Masters, Tourism and Hospitality Management -
State University of New York at Cobleskill
Bachelor of Business Administration, Technology Management - Culinary Arts