Jeff Potter

Senior Financial Analyst at Golden Nugget
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Contact Information
us****@****om
(386) 825-5501
Location
Brigantine, New Jersey, United States, JE

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Experience

    • Gambling Facilities and Casinos
    • 300 - 400 Employee
    • Senior Financial Analyst
      • Aug 2017 - Present

    • Financial Analyst
      • Jul 2015 - Jul 2017

    • CRM Coordinator
      • Nov 2012 - Jul 2015

      Assemble the logistics of targeted multi-channel direct marketing Retrieve, analyze, and segment customer data Execute marketing campaigns utilizing IBM Cognos, IBM Unica, and Teradata Aprimo Assemble the logistics of targeted multi-channel direct marketing Retrieve, analyze, and segment customer data Execute marketing campaigns utilizing IBM Cognos, IBM Unica, and Teradata Aprimo

    • Restaurant Manager
      • Feb 2012 - Sep 2012

      Operated 2 restaurants (Michael Patrick's Brasserie & The Buffet) Hired and trained all new employees Put in procedures to control costs and increased customer satisfaction Handled all labor disputes with employees and unions Operated 2 restaurants (Michael Patrick's Brasserie & The Buffet) Hired and trained all new employees Put in procedures to control costs and increased customer satisfaction Handled all labor disputes with employees and unions

    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Revenue Management Analyst
      • Jun 2008 - Sep 2010

      Provided analysis of gaming and hotel revenue streams Interim revenue manager role for Trump PlazaWorked with On-line Travel Agents and internal marketing department to increase year-over-year growth across transient segments with various implemented programsWorked with sales department in developing pricing for group businessWorked with the call center to help increase rooms booked

    • Assistant Manager
      • Sep 2006 - May 2008

      Implemented training program for servers, bus persons, and hostsEnsured customer service standards were upheldMaintained cost controlsAssisted in managing Room Service, Beverage Department, and 24/HR Restaurant

    • Intern
      • May 2006 - Sep 2006

      Acted as a supervisor at The Beach Bar at Trump PlazaEnsured all transactions were being properly carried outHandled any disputes or problems with guest experiencesWorked with Bartenders to reduce beverage costsAssisted with internal audit's inventory control methods

Education

  • Cornell University
    Master Certificate in Revenue Management: Focus on Financial Management, Revenue Management
  • Temple University
    Masters, Tourism and Hospitality Management
    2007 - 2011
  • State University of New York at Cobleskill
    Bachelor of Business Administration, Technology Management - Culinary Arts
    2003 - 2006

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