Experience

Shopify Inc

• Software Development
• 1 - 100 Employee

• Risk Management Analyst

  • Mar 2020 - Present

  At Shopify, my primary responsibility is to identify, assess, and mitigate potential risks across our merchant base. I work closely with other departments to ensure that we meet regulatory requirements and improve our overall risk management strategies. My job requires me to always be on the lookout for potential risks that may affect our merchants, and I take pride in being able to identify them quickly and develop effective solutions to mitigate the threats. I understand that every risk is unique, and I approach each one with a fresh perspective, always looking for new and innovative ways to mitigate potential vulnerability. Show less



Boylesports

• Ireland
• Gambling Facilities and Casinos
• 500 - 600 Employee

• Risk & Compliance Analyst

  • Jun 2017 - Sep 2020

  My key responsibilities included developing and implementing a comprehensive risk management program, ensuring regulatory compliance, and identifying areas for improvement. I collaborated closely with other departments to assess and mitigate potential risks, and I remained up-to-date on industry trends to ensure that our compliance strategies were effective and efficient. With my strong analytical skills, attention to detail, and proactive approach, I was able to identify potential risks and develop effective solutions to mitigate them. I was also committed to providing regular reports and updates to senior management and stakeholders to ensure that everyone was aware of our compliance posture and any potential issues that may arise. Show less



eir Ireland

• Ireland
• Telecommunications
• 700 & Above Employee

• Senior Customer Service Executive

  • May 2015 - Apr 2017

  I was responsible for leading a team of customer service representatives, providing guidance and support to ensure that all customer inquiries are handled promptly and professionally. I worked closely with other departments to identify and resolve complex customer issues, and I was committed to ensuring that our customers received the highest level of service and support at all times. With my strong communication skills and attention to detail, I was able to maintain positive relationships with customers, identify areas for improvement, and implement effective solutions to enhance the customer experience. Show less