Jeff Mock
VP of Customer Success at PatientSync- Claim this Profile
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Bio
Experience
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PatientSync
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United States
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Software Development
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1 - 100 Employee
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VP of Customer Success
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Apr 2023 - Present
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VP of Product
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Sep 2022 - Apr 2023
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Chief Executive Officer
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Jul 2021 - Sep 2022
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Executive Director
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Feb 2021 - Sep 2021
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Path Forward IT
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United States
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Computer and Network Security
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100 - 200 Employee
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Product Manager
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Jul 2019 - Jan 2021
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Manager of Client Engagement
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Apr 2017 - Jul 2019
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Medical Applications Specialist
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May 2014 - Apr 2017
I assist our clients with software transitions from one EMR system to the next. My expertise is mainly with Epic, but I also have some experience working with the NextGen software. I am a Certified Trainer on Epic's Cadence and Prelude applications. I train our client's staff members on these applications and provide continued support after they go live with their new software system.
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Client Advocate
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Jun 2013 - May 2014
I serve as the first point of contact for several clients of Path Forward IT. My role handles client requests and guides/updates them through the process from start to finish.
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Sherwin Williams
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Cincinnati, Ohio Area
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Assistant Manager
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Mar 2011 - Dec 2012
Management Training Program: Trained in store for 3 weeks, was then promoted to Assistant Manager in half the time of average MTP (avg. 6+ weeks). Store Responsibilities: Managed employees, always on-call, analyzed profit and loss reports, constantly multi-tasked, serviced customers, and managed inventory. Managed business relationships: Generated new leads, grew new and existing accounts, tailored products to needs, quoted pricing, and managed credit accounts. Management Training Program: Trained in store for 3 weeks, was then promoted to Assistant Manager in half the time of average MTP (avg. 6+ weeks). Store Responsibilities: Managed employees, always on-call, analyzed profit and loss reports, constantly multi-tasked, serviced customers, and managed inventory. Managed business relationships: Generated new leads, grew new and existing accounts, tailored products to needs, quoted pricing, and managed credit accounts.
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Total Quality Logistics
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United States
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Truck Transportation
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700 & Above Employee
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Logistics Account Executive
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Jul 2010 - Feb 2011
Managed Own Business: Started book of business from scratch, achieved all sales goals provided by management, on call 24/7, 50+ cold calls per day, maintained customer relationships, sold service to customers, and managed own accounts receivable. Managed Own Business: Started book of business from scratch, achieved all sales goals provided by management, on call 24/7, 50+ cold calls per day, maintained customer relationships, sold service to customers, and managed own accounts receivable.
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Education
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Ohio University
Bachelor of Business Administration (BBA), Management Information Systems and Marketing -
Ohio University
Bachelor, Business Administration; Marketing; Management Information Systems