Jeff Mock

VP of Customer Success at PatientSync
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati, Ohio, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • VP of Customer Success
      • Apr 2023 - Present

    • VP of Product
      • Sep 2022 - Apr 2023

    • Chief Executive Officer
      • Jul 2021 - Sep 2022

    • Executive Director
      • Feb 2021 - Sep 2021

    • United States
    • Computer and Network Security
    • 100 - 200 Employee
    • Product Manager
      • Jul 2019 - Jan 2021

    • Manager of Client Engagement
      • Apr 2017 - Jul 2019

    • Medical Applications Specialist
      • May 2014 - Apr 2017

      I assist our clients with software transitions from one EMR system to the next. My expertise is mainly with Epic, but I also have some experience working with the NextGen software. I am a Certified Trainer on Epic's Cadence and Prelude applications. I train our client's staff members on these applications and provide continued support after they go live with their new software system.

    • Client Advocate
      • Jun 2013 - May 2014

      I serve as the first point of contact for several clients of Path Forward IT. My role handles client requests and guides/updates them through the process from start to finish.

  • Sherwin Williams
    • Cincinnati, Ohio Area
    • Assistant Manager
      • Mar 2011 - Dec 2012

      Management Training Program: Trained in store for 3 weeks, was then promoted to Assistant Manager in half the time of average MTP (avg. 6+ weeks). Store Responsibilities: Managed employees, always on-call, analyzed profit and loss reports, constantly multi-tasked, serviced customers, and managed inventory. Managed business relationships: Generated new leads, grew new and existing accounts, tailored products to needs, quoted pricing, and managed credit accounts. Management Training Program: Trained in store for 3 weeks, was then promoted to Assistant Manager in half the time of average MTP (avg. 6+ weeks). Store Responsibilities: Managed employees, always on-call, analyzed profit and loss reports, constantly multi-tasked, serviced customers, and managed inventory. Managed business relationships: Generated new leads, grew new and existing accounts, tailored products to needs, quoted pricing, and managed credit accounts.

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Logistics Account Executive
      • Jul 2010 - Feb 2011

      Managed Own Business: Started book of business from scratch, achieved all sales goals provided by management, on call 24/7, 50+ cold calls per day, maintained customer relationships, sold service to customers, and managed own accounts receivable. Managed Own Business: Started book of business from scratch, achieved all sales goals provided by management, on call 24/7, 50+ cold calls per day, maintained customer relationships, sold service to customers, and managed own accounts receivable.

Education

  • Ohio University
    Bachelor of Business Administration (BBA), Management Information Systems and Marketing
    2006 - 2010
  • Ohio University
    Bachelor, Business Administration; Marketing; Management Information Systems
    2006 - 2010

Community

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