Retired

• Apr 2022 - Present

Sales Representative

• Feb 2017 - Jun 2020

• Sales of customised printed packaging tapes and labels, goods and services to Resellers and End users.• Advise customers of the most cost effective strategies for their orders.• Supplied quotations, invoices and managed production timings.• Created and Maintained production schedule and quotation spreadsheets. (excel).• Experience with MYOB EXO software. Created stock codes and BOMS (bill of materials) as well as processing work orders.• Produced and maintained content material for company website and social media site.

Manager - Digital Media, Marketing Department

• Dec 2013 - Nov 2016

Multi facets of digital media including social media marketing.Manage Internal and external eLearning educational courses.Corporate Communications and Branding.

Manager - Web and Media Development, Document Solution Department

• Mar 2012 - Dec 2013

Management Position. Similar Duties as previous role.

Senior Engineer - Web and Media Development, Document Solution Department

• Mar 2002 - Mar 2012

Install, manage and maintain web and media development services from within the document solutions centre. Support of all aspects to ensure functionality, quality, product support, distribution of information. Resolve problems and assist the users as required.Managed Internal and external eLearning educational courses.Maintained multiple Sales and Marketing websites.Became proficient at all Adobe products including Illustrator, InDesign, Photoshop and Premiere Pro video editing.Dealer Conferences - Produced all videos, illustrative work , special effects and choreography of Dealer Conferences.Localisation and Corrections to artwork for Catalogues and brochures received from Head Office Japan.Support to information display units and digital signage software.Produced Total Cost of Ownership calculators for Dealer network.Purchasing of Business Solution Products.Liasion with Buyers Laboratory Incorpated - Copier Testing Division.Writing of press releases of product reviews.

Senior Engineer - Copiers , Head Office

• Mar 1995 - Mar 2002

This role is same as Engineer but with increased responsibility, reporting and accountability.

Engineer - Copiers, Head Office

• Mar 1990 - Mar 1995

Attend Head Office Product training in Japan.Formulate and conduct product training for Australia, New Zealand and Pacific regions.Provided Product engineering support for all aspects of Copiers.Including, technical documentation and service information for local market.Prepare and implement both service & sales training.Provide technical support for direct and Dealer Channels including south pacific region.Identify, investigate, report and resolve hardware, network and solution issues, including specification issues (PPD - Japan).Perform new product evaluations.Administer the Service Support Website, ensuring the latest technical information, firmware and drivers are posted for the dealer channel, and maintaining the data to keep it up to date.Prepare and recommend initial parts requirements (including Board Repair), prior to releasing new products.Perform incoming inspection and ensure new products meet specifications, prior to release.Inspect, assist and/or organise inventory rework when quality control issues are notified by the factory.Prepare, Assist & Support conferences, expos and other such activities.Keep abreast of advancements in technology to maintain required level of support.

Assistant Service Manager

• Mar 1984 - Mar 1990

Worked as Technician followed by Supervisor and then Assistant Service Manager.During this period I finalized 6 years of electronic engineering. Worked as Technician followed by Supervisor and then Assistant Service Manager.During this period I finalized 6 years of electronic engineering.