Jeff Messenger
Project Leader ◆ Reverse Logistics ◆ Supply Chain ◆ Operations Management at Hidden River Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Rob Hahn
Jeff is a rare talent. His approach, organization, experience, and demeanor combine to create a level-headed, data-driven leader who impacts people are processes alike. Jeff attacks problems with patience for humans while balancing urgency for continuous growth. At Jeff’s core is his desire and ability to teach. Jeff took on a challenge in the robotics world, jumping into a new environment with little structure and defined direction—all with little knowledge about the department he was leading. He dove in, mastered the complex material, and turned to teach his team with admirable speed and precision. As a peer, there are few people who have had comparable impact on forming who I am as a leader. Jeff gave direct feedback and took on my development, as his peer, and we were able to push each other to be better. Jeff will make a positive impact whenever he is. I’m a better leader and operator as a result of working with him and I hope to find ways to partner with him in the future.
Paul B.
Jeff is the consummate professional, handling high-impact, large-scale issues with a deft touch. Jeff successfully led a team of 10k+ people with an operation budget north of $1.5BB across ~150 sites in North America. Jeff has always generated breakthrough results and cultivated a loyal following. He is attentive to detail and mindful of impact. His ability to effectively navigate complex issues while operating with grace and pace generates an enthusiasm in his team that reaches far beyond Jeff's immediate circle of influence. I'd be honored to work with him again, in any capacity that presented itself; he is a leaders' leader.
Rob Hahn
Jeff is a rare talent. His approach, organization, experience, and demeanor combine to create a level-headed, data-driven leader who impacts people are processes alike. Jeff attacks problems with patience for humans while balancing urgency for continuous growth. At Jeff’s core is his desire and ability to teach. Jeff took on a challenge in the robotics world, jumping into a new environment with little structure and defined direction—all with little knowledge about the department he was leading. He dove in, mastered the complex material, and turned to teach his team with admirable speed and precision. As a peer, there are few people who have had comparable impact on forming who I am as a leader. Jeff gave direct feedback and took on my development, as his peer, and we were able to push each other to be better. Jeff will make a positive impact whenever he is. I’m a better leader and operator as a result of working with him and I hope to find ways to partner with him in the future.
Paul B.
Jeff is the consummate professional, handling high-impact, large-scale issues with a deft touch. Jeff successfully led a team of 10k+ people with an operation budget north of $1.5BB across ~150 sites in North America. Jeff has always generated breakthrough results and cultivated a loyal following. He is attentive to detail and mindful of impact. His ability to effectively navigate complex issues while operating with grace and pace generates an enthusiasm in his team that reaches far beyond Jeff's immediate circle of influence. I'd be honored to work with him again, in any capacity that presented itself; he is a leaders' leader.
Rob Hahn
Jeff is a rare talent. His approach, organization, experience, and demeanor combine to create a level-headed, data-driven leader who impacts people are processes alike. Jeff attacks problems with patience for humans while balancing urgency for continuous growth. At Jeff’s core is his desire and ability to teach. Jeff took on a challenge in the robotics world, jumping into a new environment with little structure and defined direction—all with little knowledge about the department he was leading. He dove in, mastered the complex material, and turned to teach his team with admirable speed and precision. As a peer, there are few people who have had comparable impact on forming who I am as a leader. Jeff gave direct feedback and took on my development, as his peer, and we were able to push each other to be better. Jeff will make a positive impact whenever he is. I’m a better leader and operator as a result of working with him and I hope to find ways to partner with him in the future.
Paul B.
Jeff is the consummate professional, handling high-impact, large-scale issues with a deft touch. Jeff successfully led a team of 10k+ people with an operation budget north of $1.5BB across ~150 sites in North America. Jeff has always generated breakthrough results and cultivated a loyal following. He is attentive to detail and mindful of impact. His ability to effectively navigate complex issues while operating with grace and pace generates an enthusiasm in his team that reaches far beyond Jeff's immediate circle of influence. I'd be honored to work with him again, in any capacity that presented itself; he is a leaders' leader.
Rob Hahn
Jeff is a rare talent. His approach, organization, experience, and demeanor combine to create a level-headed, data-driven leader who impacts people are processes alike. Jeff attacks problems with patience for humans while balancing urgency for continuous growth. At Jeff’s core is his desire and ability to teach. Jeff took on a challenge in the robotics world, jumping into a new environment with little structure and defined direction—all with little knowledge about the department he was leading. He dove in, mastered the complex material, and turned to teach his team with admirable speed and precision. As a peer, there are few people who have had comparable impact on forming who I am as a leader. Jeff gave direct feedback and took on my development, as his peer, and we were able to push each other to be better. Jeff will make a positive impact whenever he is. I’m a better leader and operator as a result of working with him and I hope to find ways to partner with him in the future.
Paul B.
Jeff is the consummate professional, handling high-impact, large-scale issues with a deft touch. Jeff successfully led a team of 10k+ people with an operation budget north of $1.5BB across ~150 sites in North America. Jeff has always generated breakthrough results and cultivated a loyal following. He is attentive to detail and mindful of impact. His ability to effectively navigate complex issues while operating with grace and pace generates an enthusiasm in his team that reaches far beyond Jeff's immediate circle of influence. I'd be honored to work with him again, in any capacity that presented itself; he is a leaders' leader.
Experience
-
Hidden River Group
-
United States
-
Business Consulting and Services
-
1 - 100 Employee
-
Project Leader ◆ Reverse Logistics ◆ Supply Chain ◆ Operations Management
-
Jan 2023 - Present
As a supply chain and operations consultant with over a decade in industry leadership, I bring structured problem solving to clients that need experience. I have discovered a rekindled passion for reverse logistics and supply chain resiliency, and for serving a client who deserves the best work possible. Hidden River Group is an innovative management consulting firm that delivers results in the areas of strategy, organizational design, operations modernization, and supply chain management. We work with public and private sector clients to navigate tough strategic and operational challenges. We strive to deliver the greatest value to the customer and taxpayer, applying private sector best practices to public sector challenges at small firm prices. Show less
-
-
-
Mercury Solutions, LLC
-
United States
-
Owner/Independent Consultant ◆ Operations DD for $30MM Logistics M&A ◆ Strategy Development
-
Jul 2022 - Present
•Executed operational/financial due diligence for $30MM e-commerce reverse logistics acquisition. •Developed strategy and proposals to enhance offerings of engineering project management firm. •Expert/advisory partner for several consulting firms. •Executed operational/financial due diligence for $30MM e-commerce reverse logistics acquisition. •Developed strategy and proposals to enhance offerings of engineering project management firm. •Expert/advisory partner for several consulting firms.
-
-
-
Amazon
-
United States
-
Software Development
-
700 & Above Employee
-
Director, Reliability and Maintenance Engineering ◆ Managed $1.5B annual spend ◆ Led 12k+ employees
-
Mar 2020 - Jun 2022
I manage strategy, goals, and execution for the largest technical field team for Amazon Fulfillment • Improved availability/uptime 50bp YoY, returning over 1MM productive hours to operations • Increased staff levels from 80% to 97% in 6 months, while improving retention/representation >10% • Maintained and repaired billions in material handling equipment and assets: conveyors, robotic arms and drives, sorters, refrigeration, and all facilities during one of the highest growth periods for fulfillment capacity • Lowered Recordable and Lost-Time incident rates by 40% YoY Show less
-
-
-
Amazon
-
United States
-
Software Development
-
700 & Above Employee
-
Director of Operations, MDW7
-
Feb 2018 - Jan 2020
Led the 1MM sq. ft. Robotic Fulfillment Center south of Chicago and its 5k employees for 3 years • Implemented structured goal setting and business reviews for comprehensive improvement in fixed/variable costs, incident rates, throughput, inventory control, shipping quality, retention, and more during 24/7 operations, shipping millions of unique inventory items weekly • Selected to test confidential fulfillment equipment and techniques during full-scale operations • Set the pace for strategic decisions in Chicagoland market as the flagship site Show less
-
-
-
Amazon
-
United States
-
Software Development
-
700 & Above Employee
-
Assistant General Manager, MDW7
-
Apr 2017 - Dec 2017
Created Launch Essentials playbook and opened MDW7 as AGM for its first holiday peak season
-
-
Sr. Operations Manager, MKE1 ◆ Inbound ◆ Vendor Returns and Liquidation
-
Apr 2015 - Mar 2017
Created the first and future standard Launch Essentials Playbook for large ARFC operations
-
-
Operations Manager, LEX2 ◆ Reverse Logistics
-
Aug 2010 - Mar 2015
Launched first Kindle Returns and Refurbishment dept, and first Textbook Trade-In deptLed multiple Kaizen events streamlining TV grading, and improving overall saleability of used items
-
-
-
US Navy
-
United States
-
Armed Forces
-
700 & Above Employee
-
Junior Officer
-
May 2009 - Aug 2010
-
-
Education
-
2005 - 2009
United States Naval Academy
Bachelor of Science, History
Community
