Aftermarket/OEM Sales Lead

• Jan 2023 - Present

• Cultivate aftermarket and OEM sales channel partnerships• Collaborate with sales and marketing teams to achieve monthly and annual sales goals• B2C + B2B e-commerce sales and technical support• Attend outdoor and cycling industry trade events

Sales Representative

• Nov 2021 - Jan 2023

General Manager

• Mar 2018 - Mar 2021

• Develop and implement sales strategy alongside ownership • Initiate, maintain and strengthen vendor relations • Train new and existing employees • Develop and implement sales strategy alongside ownership • Initiate, maintain and strengthen vendor relations • Train new and existing employees

Sales Representative & Mechanic

• Jul 2011 - Jun 2017

• Mechanic – Repair, service writing, assembly • Sales – Acoustic and electric bicycles, parts and accessories expertise • Mechanic – Repair, service writing, assembly • Sales – Acoustic and electric bicycles, parts and accessories expertise

Quality Management Specialist

• Nov 2006 - Jun 2009

• Research Analyst – Create and update PowerPoint reports for delivery to clients • Quality Assurance – Coach, retrain, and brief employees on projects in all field departments • Trainer – Conduct initial training for Interviewers and Recruiters • Senior Recruiter – Coordinate focus groups, home and site visits, and in depth interviews • Senior Interviewer – Complete surveys with business decision makers • Research Analyst – Create and update PowerPoint reports for delivery to clients • Quality Assurance – Coach, retrain, and brief employees on projects in all field departments • Trainer – Conduct initial training for Interviewers and Recruiters • Senior Recruiter – Coordinate focus groups, home and site visits, and in depth interviews • Senior Interviewer – Complete surveys with business decision makers