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Experience

    • United States
    • E-Learning Providers
    • 100 - 200 Employee
    • Sales Development Representative
      • Mar 2023 - Present

      Texas, United States

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Inside Sales Specialist
      • 2020 - 2022

      Austin, Texas, United States • Called and emailed small businesses daily, prospecting leads provided by partnering financial institutions. • Demonstrated fintech platform, including merchant services and accounting solutions via phone, Zoom, and Microsoft Teams. • Communicated while answering technical questions. • Oversaw pipeline management through email follow-ups and callbacks. • Responded to inbound small business owners, cultivated warm leads, scheduled and completed demonstrations, and closed new… Show more • Called and emailed small businesses daily, prospecting leads provided by partnering financial institutions. • Demonstrated fintech platform, including merchant services and accounting solutions via phone, Zoom, and Microsoft Teams. • Communicated while answering technical questions. • Oversaw pipeline management through email follow-ups and callbacks. • Responded to inbound small business owners, cultivated warm leads, scheduled and completed demonstrations, and closed new opportunities. • Assisted with resolving technical issues within banking websites Show less

    • United States
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Inside Sales Manager-Computer Hardware and IoT Software
      • 2018 - 2019

      Cedar Park, Texas, United States • Sold customized industrial-strength computing systems, servers, and motherboards to accounts in territory in Southeast. • Advised customers on product usage to improve production while answering customers' questions about products, prices, availability, and credit terms. Arranged for installation and testing of product. • Uncovered over $100k in net-new IoT opportunities while maintaining inherited hardware pipeline valued at $80k. • Managed sales process from proposal to close;… Show more • Sold customized industrial-strength computing systems, servers, and motherboards to accounts in territory in Southeast. • Advised customers on product usage to improve production while answering customers' questions about products, prices, availability, and credit terms. Arranged for installation and testing of product. • Uncovered over $100k in net-new IoT opportunities while maintaining inherited hardware pipeline valued at $80k. • Managed sales process from proposal to close; exceeded sales quota by 110%. • Solicited and maintained contact with current and prospected key accounts. • Tracked activity and prepared and maintained records for sales leads and account status. Show less

    • Advertising Services
    • 1 - 100 Employee
    • Business Development Representative
      • 2017 - 2018

      Austin, Texas • Generated sales lead opportunities and provided direct, one-on-one communication with customers. • Collaborated with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, and obtain details of complaints. • Achieved 145% attainment against sales objective for 2017. • Identified client needs and suggested appropriate products/services. • Qualified leads from marketing campaigns as sales opportunities. • Customized… Show more • Generated sales lead opportunities and provided direct, one-on-one communication with customers. • Collaborated with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, and obtain details of complaints. • Achieved 145% attainment against sales objective for 2017. • Identified client needs and suggested appropriate products/services. • Qualified leads from marketing campaigns as sales opportunities. • Customized product solutions to increase customer satisfaction. Show less

    • Poland
    • Business Consulting and Services
    • 1 - 100 Employee
    • Inside Sales Account Executive
      • 2014 - 2017

      Austin Texas • Sold computer hardware, software, cloud solutions, and IT services to mid-level and enterprise accounts nationwide. Served as trusted adviser consulting on current IT environments and future needs. • Achieved 117% attainment against sales objective for 2014 and 129% year-over-year growth. • Developed relationships with partners, including industry leaders such as: Microsoft, IBM, HP, and Lenovo. • Built and managed book of business and drove full sales cycle, from initial contact to… Show more • Sold computer hardware, software, cloud solutions, and IT services to mid-level and enterprise accounts nationwide. Served as trusted adviser consulting on current IT environments and future needs. • Achieved 117% attainment against sales objective for 2014 and 129% year-over-year growth. • Developed relationships with partners, including industry leaders such as: Microsoft, IBM, HP, and Lenovo. • Built and managed book of business and drove full sales cycle, from initial contact to close. • Worked with IT specialists to develop long-term buying relationships with organizations of all sizes. Show less

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Microsoft Federal Tele Partner Account Manager
      • 2008 - 2014

      Austin, Texas • Fielded account- and product-related direct calls from clients and transferred calls from customer care team for issues and requests that require strategic account manager involvement. Addressed client concerns and ensured resolution of issues in timely manner, with follow-up when appropriate. • Achieved 114% attainment and 40% revenue growth during FY11. • Strategized account plans with local and virtual sales teams and legal, sales, product development, product support teams, and… Show more • Fielded account- and product-related direct calls from clients and transferred calls from customer care team for issues and requests that require strategic account manager involvement. Addressed client concerns and ensured resolution of issues in timely manner, with follow-up when appropriate. • Achieved 114% attainment and 40% revenue growth during FY11. • Strategized account plans with local and virtual sales teams and legal, sales, product development, product support teams, and customer partners. • Delivered sales forecasts and customer feedback on trends, opportunities, and challenges to benchmark and forecast business and revenue. • Managed sales cycle and closed services agreements through primarily phone-based interface with clients. Show less

Education

  • Austin Community College
    Certificate in Management, Specialties, Leadership
  • Professional Development

Community

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