Experience

CloudHealth by VMware

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Cloud Solutions Architect

  • Feb 2019 - Present

  Work closely with Account Executives to remove technical barriers for their deals. Responsible for covering several product lines for VMware's Cloud Management portfolio and taking the initiative with product demos, POC's, and solution based consultations. Work closely with Account Executives to remove technical barriers for their deals. Responsible for covering several product lines for VMware's Cloud Management portfolio and taking the initiative with product demos, POC's, and solution based consultations.



OpsGenie

• Boston

• Pre Sales Engineer

  • Jan 2017 - Apr 2018

  Worked closely with the Sales dept to close prospective deals from some of the largest Fortune 500 companies. I removed any technical barriers that prevented prospects from converting, ensured that my solution is implemented into their systems correctly, and acted as the customer's main technical point of contact. I aim to create lasting relationships with everyone on both sides by ensuring that my Sales rep and the customer are satisfied. This position required a high degree of technical expertise to solve very complex problems, which typically did not have a standard solution. I had to constantly switch gears and be ready for the rigorous demands of a rapidly expanding DevOps start-up. The software has REST API integrations with about 200 different softwares, which required me to maintain a large variety of disciplines. I specialize in: -Delivering powerful demos -Converting prospects efficiently -Developing sound strategies -Organizing and conducting large training classes -Technical support -Capturing RFE's -Representing at trade shows -Staying current by constantly updating and learning new skills Show less



Beautyful Disruption

• Boston, MA

• Owner

  • Mar 2015 - Jan 2017



Jade East

• Tewksbury, MA

• General Manager

  • Feb 2009 - Dec 2014

  Brought onto management team to modernize and revitalize 40 year old brand. Also responsible for overseeing day to day operations for the Front of the House employees -Established a higher standard of customer service, reworked all existing policies with a new focus on engineering a positive total customer experience while ensuring that they get the most out of our services -Acted as liaison between customers/employees and the owners to successfully identify, prioritize, and resolve issues -Routinely expanded upon my own expertise by keeping up to date on industry trends, technology, regulations, and best practices -Spearheaded efforts to overhaul the company’s entire computer system by introducing and integrating a Point of Sales (POS) System that offered a complete bilingual hardware and software solution -Became the company’s Subject Matter Expert (SME) regarding all services and technologies used for Front and Back of the House, supporting multiple employees in various departments concurrently -Represented the company at trade shows, exhibitions, and industry related events Show less



M2 Technologies

• United States
• Software Development
• 1 - 100 Employee

• AutoCAD Electrical Regional Manager

  • Nov 2004 - Dec 2006

  -Responsible for selling Computer Aided Drafting (CAD) Software at the enterprise level in the New England and Tri-State areas -40-50 Cold Outbound calls per day, managing pipeline through prospecting and qualifying potential clients for onsite demonstrations, then following up with requests for proposals -Worked and coordinated with team members that were based out of different geographical locations on all prospective deals -Routine expansion of knowledge was needed due to the dynamic nature of the manufacturing and automation industry where a high level of up-to-date technical detail is required -Sales consisted of Hardware, Software, Training, Service Contracts, and Custom Programming 4-8 month average sales cycle with about 1-2 demonstrations per week -Developed a trusted advisor relationship with customers throughout the sales process, which resulted in becoming the SME for all questions before and after the sale, as well as following up after the sale to ensure that they are effectively utilizing and finding value in the software -Personally prospected and qualified the client that resulted in the largest deal in the company’s history, was part of the team that was assembled to close the $500,000 deal -Represented company at trade shows, exhibitions, and industry related events -Company’s products included AutoCAD, Inventor, Electrical, Studio, and EdgeCAM Show less



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Outbound Sales Representative

  • Sep 2000 - Oct 2004

  •Technical Sales of high end audio products and services at the consumer and enterprise level in the company’s headquarters, specifically in their Direct Marketing Group, across the entire U.S •80-100 Warm Outbound calls per day, managing pipeline through prospecting and qualifying potential customers two weeks after a request for more information •1-3 month average sales cycle •Required to attend regular training classes to expand and update knowledge of products, industry regulations, technology, sales techniques, and software •Adapted to changing business conditions by working in multiple departments including inbound sales and customer service •Selected to attend the EAA air show in Oshkosh, Wisconsin to promote Bose and to sell products. •Personally exceeded sales goal by 400% •Selected as a SAP Coach because of my accelerated learning pace in the program during a large company wide software changeover •Received recognition awards for: Contribution to implementation of SAP, #1 in sales February 2001, Customer Experience Award •Worked in an innovation mentoring program, which fostered an idea that generated over $30,000 in revenue Show less