Jeff Harper
Parts Department Manager at Marty Feldman Chevrolet- Claim this Profile
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Bio
Experience
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Marty Feldman Chevrolet
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Parts Department Manager
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Aug 2014 - Present
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Jay Chevrolet
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Parts Department Manager
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Jan 2012 - Aug 2014
Manage the day to day operations of the parts department including staffing issues, security, inventory control, cost analysis, departmental accounting, parts distribution, and parts order input to various vendors. Responsible for accurately receipting and posting parts into the inventory along with submitting claims for damaged parts, parts packaged incorrectly or mis-tagged, shortages, overages, and properly accounting for these claims in the inventory value. Manage the day to day operations of the parts department including staffing issues, security, inventory control, cost analysis, departmental accounting, parts distribution, and parts order input to various vendors. Responsible for accurately receipting and posting parts into the inventory along with submitting claims for damaged parts, parts packaged incorrectly or mis-tagged, shortages, overages, and properly accounting for these claims in the inventory value.
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Parts Consultant
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Jun 2010 - Jan 2012
Responsible for procureing parts for the collision center. Worked with the writters and body technicians to ensure order accuracy and completeness. Responsible for controling inventory cost and profit margin by shopping for best pricing on parts while taking into account special programs offered by GM. Placed parts orders and coordinated logistics to ensure parts arrive in a timely manner. Effectively and efficiently assisted retail and wholesale customers with their parts needs. Responsible for procureing parts for the collision center. Worked with the writters and body technicians to ensure order accuracy and completeness. Responsible for controling inventory cost and profit margin by shopping for best pricing on parts while taking into account special programs offered by GM. Placed parts orders and coordinated logistics to ensure parts arrive in a timely manner. Effectively and efficiently assisted retail and wholesale customers with their parts needs.
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Service Consultant
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Aug 2008 - Nov 2010
Responsible for meeting and exceeding the needs of the service lane customers. Assessed their repair/maintenance needs and wrote their repair order. Relayed information to the service technicians regarding the customers concerns. Created estimates for repairs and presented them to customers for authorization. Ensured high level of customer satisfaction by providing exemplary customer service and ensuring the customers needs were taken care of on the first visit. Responsible for meeting and exceeding the needs of the service lane customers. Assessed their repair/maintenance needs and wrote their repair order. Relayed information to the service technicians regarding the customers concerns. Created estimates for repairs and presented them to customers for authorization. Ensured high level of customer satisfaction by providing exemplary customer service and ensuring the customers needs were taken care of on the first visit.
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Parts Consultant
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2004 - Aug 2008
Primarily tasked with handling the shipping/receiving needs of the department. Charged with checking the accuracy of the incomming parts orders which is the first line of inventory control. Tasked with placing new parts into the inventory so that they are in their proper location and easy to find. Assisted the other countermen with the pulling of parts from inventory and delivering the parts to the waiting technicians. Assisted on the counters with over flow when needed. Primarily tasked with handling the shipping/receiving needs of the department. Charged with checking the accuracy of the incomming parts orders which is the first line of inventory control. Tasked with placing new parts into the inventory so that they are in their proper location and easy to find. Assisted the other countermen with the pulling of parts from inventory and delivering the parts to the waiting technicians. Assisted on the counters with over flow when needed.
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Education
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Fowlerville High School
Diploma, General Studies