Certified Flight Instructor (CFI/CFII/MEI)

• Jan 2022 - Present

Underwriting Director

• Jan 2020 - Apr 2021

Garage Underwriting role tasked with special projects requiring in-depth knowledgeof coverage forms, systems & inter-departmental collaboration while managing a $15.4M book of contractbinding general agent business.

AVP of Garage/Excess Umbrella

• May 2017 - Jan 2020

Underwriting Manager

• Apr 2015 - May 2017

Senior Underwriter

• Oct 2013 - Apr 2015

Board of Directors

• May 2012 - Oct 2013

Treasurer, January 2013 to October 2013 Treasurer, January 2013 to October 2013

Sr. Commercial Underwriter

• Sep 2011 - Sep 2013

Brand Ambassador

• Apr 2011 - Dec 2012

Team Marathon...Part of a dedicated team of passionate runners who are committed to staying active. Team Marathon...Part of a dedicated team of passionate runners who are committed to staying active.

Commercial Lines Field Underwriter

• Aug 2008 - Aug 2011

Accept, retain and appropriately price commercial insurance risks for seven lines of business in accordance with established company guidelines. Develop relationships with agency partners to ensure profitability and growth of a book of business for a Fortune 500 company.•Managed a $2.8 million territory with 1,451 commercial insurance policies.•Maintained a three year 39.5% loss ratio compared to a region-wide 74.4% loss ratio.•Grew new business accounts by 8.1% compared to region average -7.7%.•Participated in Positioning Yourself for Success, a year long leadership preparation program focused on managing projects, presenting and networking with senior management. Show less

Master Claims Representative

• May 2003 - Aug 2008

Investigated, evaluated, negotiated and effectively communicated to resolve moderate to severe bodily injury and property damage liability claims including litigated claims. Responsible for managing an inventory of claims with minimal supervision according to claims best practices•Performed at highest level of company standards achieving average file quality score of 97 out of 100.•Achieved customer satisfaction rating of 9.0 out of 10 compared to an 8.6 out of 10 region average.•Coached, provided feedback and mentored less experienced associates at Casualty Claims School.•Worked with a group of associates to implement the “Agency Liaison Program” to ensure communication between Claims Department and external agents in four states. Show less