Experience

Jetro Restaurant Depot

• United States
• Wholesale
• 700 & Above Employee

• Branch Manager

  • Jan 2017 - Present



Cooper Street

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Oct 2013 - Jan 2017

  Responsible for food safety, safety of employees, and overall cleanliness and organization of multiple work sites. Oversee quality control, and all steps of the operational processes and its proper execution to ensure the best possible product. Responsible for daily product inventory counts, as well as monthly supply and ingredients counts. Making the production schedule based on current stock position, sales trends, in store promotions, and forecasting. Ensuring product levels are at their freshest, orders are fulfilled, while meeting company and customer expectations. Person in charge of ordering all perishable and non perishable supplies and ingredients to fill production needs. Oversee the proper documentation of shelf life and lot numbers of corresponding ingredients, as well as its correct storage. Head of human resources, in charge of all interviews, hiring, coaching, training and paperwork of new hires. Responsible for settling any employee disputes, as well as any disciplinary action leading up to, and including termination. Created the Cooper Street Cookies code of conduct and disciplinary action form. Maintaining strong relationships with current accounts by making weekly, bi-weekly and monthly calls to in state and out of state commercial accounts for any order needs, questions or concerns. Producing invoices for orders, and conclude based on experience and research, what the most cost efficient and timely manner is to deliver orders to customer using 3rd party logistics, in company delivery service, Fed-ex, and/or USPS shipping. Majorly assisted in the national launch of Cooper Street Cookies with Sam’s Club. Designed the operational flow of the large scale production needed to fulfill initial nationwide order. Oversaw the training, and coaching of subcontract employees on best practices and proper handling of product at all stages of its creation. Show less



Kroger

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • May 2010 - Apr 2013

  Oversaw all department operational and merchandising standards. Managing and developing department managers and associates on maintaining company wide standards, inventory control, customer first scheduling, display compliance, and the continuous improvement of overall department conditions, food safety standards and customer service.Lead the store safety/food safety team, coached associates in the proper handling, packaging, and storage of all products to maintain the freshness, as well as the best working techniques to ensure their utmost safety and health..Leading departments to achieve goals as they pertain to operational audit scores, EBITDA, minimal out-of-stock counts, forecasting and maintaining of labor budgets. Increasing the awareness of safety standards, Food Safety Review scores, and playing a major role in the increase of sales by the execution of sales plans, and the decrease of sales loss.Aiding in the development of an operational culture by increasing the awareness of sales loss opportunities and trends, along with inventory control as the manager in charge of store billing.Management Adviser to the Store Cultural Council. Maintaining continuous open communication between management and the associates by receiving as well as giving feedback towards the improvement of daily store moral and engagement. Show less

• Frozen Foods Manager

  • Jul 2008 - May 2010

  Grand Opened as Frozen Food manager.Proficient in CAO: ordering, maintenance, reading product movement and viewing order history.Managed department operations including inventory control, scheduling and training of associates.Executed Sales plans.Efficiently coordinated with Vendors and maintained an organized and clean cooler.Demonstrated the ability to communicate with corporate executives in a comfortable and professional manner.Maintained Key Retailing standards on the sales floor and cooler conditions while overseeing minimal interdepartmental cooler space.Experienced in ordering and merchandising within the Grocery, Dairy, Produce and Nutrition departments.Assisted District Coordinators in improving department operations and merchandising in Grocery, Dairy, and Frozen departments throughout district stores. Knowledgeable in E.L.M.s and Sales Forecasting.Served as M.O.D. in opening and closing shiftsHave demonstrated the ability to diffuse unfavorable situations amongst fellow employees and to direct associates in order to keep the store prepared for customer flow and business. Show less

• Grocery Clerk

  • Jul 2007 - Jul 2008

  Experienced in Grocery and Dairy department processing.Back up Receiver and demonstrated organizational skills within the Grocery backroom.Active member of the Cultural Council and S.T.A.R. team.