Jeff Fifer
Territory Sales Manager at Ford Accessories - SFA- Claim this Profile
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Bio
Credentials
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Ally Retail Dealer Management Simulation
AllyMay, 2018- Nov, 2024
Experience
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Ford Accessories - SFA
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United States
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Automotive
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1 - 100 Employee
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Territory Sales Manager
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Dec 2021 - Present
-Manage 37 Ford dealership’s OEM Accessory sales and distribution. -Consult and build relationships with General Managers, New Car Sales Managers, and Parts Managers to help promote more revenue and grow their accessory sales to turn profit for each department of the dealership. -Review data and analytics with dealerships to compare performance to others in their area. -Train sales advisors on new and current accessories to promote sales and more gross profit for the front and back end for dealerships. -Create accessory displays for dealership showrooms. -Support Ford dealerships at any events to promote accessories. Show less
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DriveTime
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United States
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Retail
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700 & Above Employee
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Sales Manager in Training/Senior Sales&Finance
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Mar 2021 - Dec 2021
• Sales Manager In Training•Understand and execute all administrative and General&Sales Manager responsibilities including helping train new hires, and cash handling.•Achieve certification of Keyholder and execute duties accordingly•Perform inventory check in and title checks•Phase 1-3 company dealership duties certification
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Sales/Finance Specialist
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Aug 2020 - Dec 2021
•Build rapport with customers to help find them the correct vehicle for them.•Perform and review all underwriting duties for credit application for approval for loan getting documents for proof of income, proof of residency, gross income amount, and bankruptcies.•Work out financing options for the customer to customize the loan best for their financial situations.•Sell extra finance options such as extended warranties, GAP insurance, and GPS.•Perform all state paperwork needed for vehicle registration and title.•Execute monthly store quotas set by district manager Show less
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Shift Digital
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Subaru Dealer Specialist
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Dec 2019 - Aug 2020
• Build relationships with clients and dealers remotely via phone • Collaborate with third-party provider support teams for advanced requests • Draw key insights from analytics to communicate to clients • Execute positive service attitude when communicating with clients • Manage a multitude of tasks in a timely fashion • Organize a variety of retailer-specific guidelines when offering support • Phone and email support communication • Subaru Mystery Shop involvement, including phone support and usage of online grading tool. • Provide feedback on program improvements • Perform audits for Subaru dealerships websites • Perform outbound calls to Subaru customers regarding current recalls on their vehicles for a special project during the CONVID-19 pandemic. Show less
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Parkway Chrysler Dodge Jeep Ram
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Specialist
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Jan 2019 - Dec 2019
● Sales for the #1 Volume FCA dealership in the country ● Built excellent rapport with clients through the auto sale with extensive first-hand knowledge of vehicle features ● Vast understanding of auto financing procedures and guidelines ● Performed all paperwork needed for new car sale quick and efficient to keep customers satisfied ● Strategized and implemented interventions to improve customer satisfaction ● Wrote up trade-in appraisals ● Sales for the #1 Volume FCA dealership in the country ● Built excellent rapport with clients through the auto sale with extensive first-hand knowledge of vehicle features ● Vast understanding of auto financing procedures and guidelines ● Performed all paperwork needed for new car sale quick and efficient to keep customers satisfied ● Strategized and implemented interventions to improve customer satisfaction ● Wrote up trade-in appraisals
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M1 Concourse
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United States
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Recreational Facilities
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1 - 100 Employee
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Event Coordinator
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Jun 2018 - Aug 2018
● Assisted during the planning and execution of events for corporate clients. ● Consulted with lead director for the assembly and organization of the event to ensure success. ● Supported and collaborated with the team through delegation of tasks and conflict resolution as needed. ● Customer interaction and on site tours of facility M1 Concourse is an 87-acre playground for auto enthusiasts that includes a secure community of 250+ Private Garages and the Champion Motor Speedway, a state-of-the-art 1.5-mile Performance Track with its own private Motorsports Club. M1 is a place where enthusiasts can keep, show and exercise their vehicles in the company of other enthusiasts and enjoy unforgettable experiences in a social setting unavailable to people who keep their cars at home or in a traditional storage facility. M1 Concourse is also the premiere venue for testing, training, marketing, team building and corporate entertainment events. Plans for the development also include an open-air experiential village of auto and entertainment focused retail businesses with year-round programming open to the public. Show less
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BLUEWATER CHRYSLER DODGE JEEP, INC.
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Online Marketing and Social Media Specialist
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Jun 2017 - Aug 2017
● Collaborated with staff to monitor effectiveness of marketing and implemented ways to increase productivity ● Proficient knowledge of auto sales and marketing strategies ● Uploaded new and used car photos to company website ● Managed leads and traffic coming to dealership website and social media pages ● Set up detailed new vehicle walk-around's and test drives for potential customers ● Collaborated with staff to monitor effectiveness of marketing and implemented ways to increase productivity ● Proficient knowledge of auto sales and marketing strategies ● Uploaded new and used car photos to company website ● Managed leads and traffic coming to dealership website and social media pages ● Set up detailed new vehicle walk-around's and test drives for potential customers
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Parkway Chrysler Dodge Jeep Ram
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Adivisor Internship
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Jun 2016 - Aug 2016
● Greeted and meet customers upon arrival ● Diagnosed maintenance and repair concerns and communicated with technicians of customer concerns ● Completed vehicle walk-around's and standard inspections ● Performed all paperwork needed for repairs performed. ● Greeted and meet customers upon arrival ● Diagnosed maintenance and repair concerns and communicated with technicians of customer concerns ● Completed vehicle walk-around's and standard inspections ● Performed all paperwork needed for repairs performed.
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Parkway Chrysler Dodge Jeep Ram
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Parts Advisor Internship
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Jun 2015 - Aug 2015
● Organized daily delivery's into parts inventory ● Completed inventory updates into computer software system ● Sold and interacted with customers at the parts retail counter of all parts and accessories for their vehicle's needs ● Collaborated with technicians to complete warranty process for parts ● Organized daily delivery's into parts inventory ● Completed inventory updates into computer software system ● Sold and interacted with customers at the parts retail counter of all parts and accessories for their vehicle's needs ● Collaborated with technicians to complete warranty process for parts
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Education
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2014 - 2018
Northwood University
Automotive Management and Marketing, B.B.A., Automotive
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