Experience

ICANN

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Meeting Technical Services

  • 2014 - Present

  I am a contractor for Meeting Technical Services. I am a contractor for Meeting Technical Services.



NocTel Communications, Inc.

• Portland, Oregon Area

• Lead Software Developer

  • Nov 2013 - Jan 2016

  I designed and maintain the fourth generation of NocTel’s VoIP platform, which was evolved from concepts introduced in previous version of the system. It is an advanced business telephone system which leverages Asterisk together with an easy-to-use web-based user interface. I designed and maintain the fourth generation of NocTel’s VoIP platform, which was evolved from concepts introduced in previous version of the system. It is an advanced business telephone system which leverages Asterisk together with an easy-to-use web-based user interface.



QueueZero LLC

• Roseburg, OR

• Operations Manager

  • Mar 2013 - Aug 2014

  I founded the QueueZero call center together with Gregory Buri and Michael Stokes in March of 2013. In addition to handling calls, I am responsible for bringing together the IT infrastructure and custom Asterisk-based software that QueueZero uses for its daily operation. I founded the QueueZero call center together with Gregory Buri and Michael Stokes in March of 2013. In addition to handling calls, I am responsible for bringing together the IT infrastructure and custom Asterisk-based software that QueueZero uses for its daily operation.



FCR

• United States
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Advanced Technical Support

  • Sep 2012 - Feb 2013

  I answered support and customer service calls for eight different companies, including a VoIP provider, multiple ISPs, a cloud-based networking hardware manufacturer, a hosting provider and domain name registrar. I answered support and customer service calls for eight different companies, including a VoIP provider, multiple ISPs, a cloud-based networking hardware manufacturer, a hosting provider and domain name registrar.



Community Computer Center

• Owner

  • Mar 2010 - Sep 2011

  Computer repair, teaching and tutoring, marketing. Computer repair, teaching and tutoring, marketing.



Storago.com

• Owner

  • Jan 2005 - Mar 2010

  Website design, programming, server administration. Website design, programming, server administration.