Director of Technology and Digital Experience

• Dec 2021 - Present

- Enable faster and smarter business processes and implement analytics for meaningful insights for operations, marketing, sales, customer support, and accounting departments. - Manage the marketing site to analyze traffic and maximize lead conversions through design, content, and marketing principles. - Support the marketing team with content creation, UI & UX design, and technical implementation of digital marketing campaigns. - Help redefine sales practices to incorporate automation and support a fast-growing sales team with software that boosts efficiency and sales output. - Work closely with internal and external partners to communicate project status, activities, achievements, and opportunities for growth. Show less

COO, Project Manager

• Mar 2022 - Present

TA & Tutor, Web Development

• Sep 2021 - Apr 2022

- Troubleshooting student code and teaching HTML, CSS, Framework, and Javascript concepts to first-year developers. Using guided instruction to help developers build their own solutions.

Full Stack Web Developer

• Sep 2021 - Dec 2021

- Worked with a team of four developers to design and develop web and mobile applications using React, React Native, Javascript, HTML, CSS, and AWS.

H-E-B Curbside Associate

• Oct 2020 - Sep 2021

- While attending Austin Coding Academy Full-Stack Web Development program, I worked with the Curbside Team at H-E-B, interfacing with web applications to deliver superior customer service to H-E-B Curbside customers. - While attending Austin Coding Academy Full-Stack Web Development program, I worked with the Curbside Team at H-E-B, interfacing with web applications to deliver superior customer service to H-E-B Curbside customers.

Director of Sales and Support

• Jan 2017 - May 2020

- Managed feature design, development, testing, monetization, and marketing for an auction and event management software for non-profits. (SaaS, Jira, Atlassian). - Drove sales through digital marketing, social media, warm and cold leads, Google Adword campaigns, and set contract structure and pricing. Doubled client base from 2017 to 2018 and again from 2018 to 2019. Ownership closed the company in 2020 due to Covid-19. (Salesforce, HubSpot). - Designed and managed client support structure through an online knowledge database (Intercom), training sessions (Zoom and in-person), client success meetings, and interviewed, hired, and trained a team of 10-12 event technicians. Show less

Lead Technician/Client Representative

• Aug 2013 - May 2020

- Provided auction services for companies, schools, and non-profit organizations, which included preparation, production, check-in, auction coordination and execution, check-out, and follow up support post-event. - Worked with network bidding software through the use of standalone computers and iPads with the Auction Source bidding software. Worked closely with guests during events to promote this cutting edge auction technology and properly boot software and devices for improved performance during the events. - Represented clients through the planning and production process pre-event. Communicated frequently with clients to understand and meet their needs and host software training sessions. Show less

Project Manager

• Jul 2016 - Dec 2016

- Managed general business operations, client acquisition, and software project management. - Collaborated on sales opportunities, generated marketing campaigns, and managed project development for a digital strategy firm. Daily client interaction including meetings that focus on strategy, development, design, training, and product delivery. www.cubeatx.com - Managed general business operations, client acquisition, and software project management. - Collaborated on sales opportunities, generated marketing campaigns, and managed project development for a digital strategy firm. Daily client interaction including meetings that focus on strategy, development, design, training, and product delivery. www.cubeatx.com

Member's Services

• Jul 2015 - Jun 2016

- Worked with members, guests, and new players, as Plum Creek Golf Course is a public golf course, to maintain excellent golfing facilities and a friendly atmosphere on and off the course. - Worked in both the outside services department and inside the Pro Shop with the goal of making the golfing experience as easy and enjoyable as possible for all customers. - Worked with members, guests, and new players, as Plum Creek Golf Course is a public golf course, to maintain excellent golfing facilities and a friendly atmosphere on and off the course. - Worked in both the outside services department and inside the Pro Shop with the goal of making the golfing experience as easy and enjoyable as possible for all customers.

Sales/Support

• May 2013 - Jun 2015

- Managed communication, sales opportunities, surveillance designs, and contract pricing between manufacturers and distribution channels. - Attended and gave sales presentations at national conferences including ISC West Las Vegas and ASIS Chicago. - Managed communication, sales opportunities, surveillance designs, and contract pricing between manufacturers and distribution channels. - Attended and gave sales presentations at national conferences including ISC West Las Vegas and ASIS Chicago.

Construction Project Manager

• Aug 2011 - Apr 2013

- Managed remodeling projects and construction projects in the NYC area. Managed workshop environment and constructed many shelves, cabinets, tables, etc. Projects primarily involved woodwork and also metalwork. - Dealt with a wide range of remodeling projects from bathroom and kitchen demolition and reconstruction to showroom floors. - Managed remodeling projects and construction projects in the NYC area. Managed workshop environment and constructed many shelves, cabinets, tables, etc. Projects primarily involved woodwork and also metalwork. - Dealt with a wide range of remodeling projects from bathroom and kitchen demolition and reconstruction to showroom floors.

Member Services

• Feb 2010 - Aug 2010

- Worked with Member Services at Lost Creek Country Club in Austin, TX. Maintained and serviced golf course, carts, and driving range. Assisted members arriving and departing from the golf facilities. - Worked with Member Services at Lost Creek Country Club in Austin, TX. Maintained and serviced golf course, carts, and driving range. Assisted members arriving and departing from the golf facilities.