Experience

Entrusted Technology Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Services Officer / Owner

  • Jan 2023 - Present

  Appleton, Wisconsin, United States We are a Managed Service Provider (MSP) that offers Microsoft 365, Microsoft Azure, Cloud Backup, Migration, Training, and Digital Transformation services for SMB's and Non-Profit organizations.



Bedrock Coffee Roasters

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• General Manager / Owner

  • Dec 2018 - Present

  Neenah, Wisconsin, United States Bedrock Coffee Roasters is a fast growing third wave small batch coffee roaster located in Northeast Wisconsin. Our mission can be summarized in a single statement: We seek to craft the best possible coffee for you, support our local community, and advance coffee’s legacy.



Associated Bank

• United States
• Financial Services
• 700 & Above Employee

• VP, IT Operations Manager

  • May 2022 - Jan 2023

  Green Bay, Wisconsin, United States

• Platform Services Engineer Senior

  • Mar 2021 - May 2022

  Green Bay, Wisconsin, United States Senior member of the Platform Services group within Associated Bank. Worked with various business lines to assess growing needs. Served as a guiding mentor and point of escalation for junior engineers. Supported, maintained, and grew the computing and storage platform for the enterprise which consisted of over 3000 virtual and physical servers that spanned multiple high-availability technologies. Developed the bank’s Azure hybrid-cloud framework and worked to migrate traditional on-premises… Show more Senior member of the Platform Services group within Associated Bank. Worked with various business lines to assess growing needs. Served as a guiding mentor and point of escalation for junior engineers. Supported, maintained, and grew the computing and storage platform for the enterprise which consisted of over 3000 virtual and physical servers that spanned multiple high-availability technologies. Developed the bank’s Azure hybrid-cloud framework and worked to migrate traditional on-premises applications to leverage newer highly available cloud services.



Heartland Business Systems

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Managed Services Team Lead

  • Jan 2019 - Mar 2021

  Little Chute, WI Responsible for leading the team of HBS NOC & Helpdesk engineers; monitor system issues, document processes, maintain ownership of issue resolution, work with clients to remediate issues remotely, and work with other members of Heartland to meet customer SLAs. Instrumental in developing best practices and training Managed Services engineers on new and emerging technologies. Interact with customer and HBS sales associates in both pre-sales and on-boarding efforts.

• Consulting Engineer

  • Aug 2017 - Jan 2019

  Little Chute, WI Provide consultative and proactive engineering/project management support to HBS's account base. Obtain knowledge on other technologies as directed by customer demand. Provide sales consultants and fellow Engineers with network design assistance, review, validation, and optimization of systems and protocols. Cross-Education/Mentoring of other Heartland Engineers, Technicians or related personnel support jobs. Installed and maintained numerous Windows, VMware, Cisco, and HP environments.



Outlook Group LLC

• United States
• Packaging and Containers Manufacturing
• 100 - 200 Employee

• Network Systems Administrator

  • Feb 2015 - Aug 2017

  Neenah, WI Analyze complex business technology needs. Design, spec, quote, and implement IT projects. Support, update and maintain server infrastructure of 75+ servers (physical and VMware virtual environment) in a multisite data center, including power/rack/cooling and SAN Storage. Stand up and decommission server assets. Spec and purchase desktop hardware. Maintain complete lifecycle of Windows desktop environment of 300+ endpoints using SCCM 2012 R2, including Apple computers. Manage Microsoft Exchange… Show more Analyze complex business technology needs. Design, spec, quote, and implement IT projects. Support, update and maintain server infrastructure of 75+ servers (physical and VMware virtual environment) in a multisite data center, including power/rack/cooling and SAN Storage. Stand up and decommission server assets. Spec and purchase desktop hardware. Maintain complete lifecycle of Windows desktop environment of 300+ endpoints using SCCM 2012 R2, including Apple computers. Manage Microsoft Exchange environment including email filtering. Responsible for enterprise endpoint security and user security training. Administrate network printing environment. Maintain and groom corporate Windows Active Directory and Group Policy. Provide support for numerous custom and retail business applications to internal users. Show less



Heartland Business Systems

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Consulting Engineer

  • May 2013 - Jan 2015

  Little Chute, WI Provide consultative and proactive engineering/project management support to HBS's account base. Obtain knowledge on other technologies as directed by customer demand. Provide sales consultants and fellow Engineers with network design assistance, review, validation, and optimization of systems and protocols. Cross-Education/Mentoring of other Heartland Engineers, Technicians or related personnel support jobs. Installed and maintained numerous Windows, VMware, Cisco, and HP environments.



Fincantieri Marine Group

• United States
• Shipbuilding
• 500 - 600 Employee

• IT Network Analyst

  • Jan 2012 - May 2013

  Marinette, WI In addition to all IT Technical Analyst roles and responsibilities • Co-administrate over 100 network nodes across 5 WAN sites • Manage day to day wireless network administration • Manage any additions to network Position Achievements: • Designed and managed 15 additional network drop location installs • Configured and installed 7 additional Layer 2 Cisco switches on LAN • Configured and installed 5 additional Layer 3 Cisco switches on LAN and WAN • Developed enterprise… Show more In addition to all IT Technical Analyst roles and responsibilities • Co-administrate over 100 network nodes across 5 WAN sites • Manage day to day wireless network administration • Manage any additions to network Position Achievements: • Designed and managed 15 additional network drop location installs • Configured and installed 7 additional Layer 2 Cisco switches on LAN • Configured and installed 5 additional Layer 3 Cisco switches on LAN and WAN • Developed enterprise print server on Windows Server 2008 R2 64 bit • Implemented server based environmental surveillance software

• IT Technical Analyst

  • Jan 2011 - Dec 2011

  Marinette, WI Roles and Responsibilities • Administrate over 100 network printers enterprise wide (Canon, Xerox, Samsung, HP) • Responsible for data center power distribution, documentation, and redundancy • Provide meaningful face-to-face and remote user support • Administrate 1000+ Cisco IP phones • Administrate Cisco Unity Connections Position Achievements • Assisted in designing and implementing single-mode fiber backbone in shipyard • Designed and installed enterprise digital… Show more Roles and Responsibilities • Administrate over 100 network printers enterprise wide (Canon, Xerox, Samsung, HP) • Responsible for data center power distribution, documentation, and redundancy • Provide meaningful face-to-face and remote user support • Administrate 1000+ Cisco IP phones • Administrate Cisco Unity Connections Position Achievements • Assisted in designing and implementing single-mode fiber backbone in shipyard • Designed and installed enterprise digital signage in front lobby • Implemented new security visitor management solution • Made significant data contributions towards establishing new Cisco Call Manager • Complete reorganization of 500+ patch cables in core MDF

• IT Internship 2

  • May 2010 - Dec 2010

  Marinette, WI • Reimage and deploy PC’s into the environment • Locate, document, and inventory 550 PC’s • Maintain business relationship with printer vendor • Plan, coordinate, implement, and maintain all network printers enterprise wide



Fincantieri Marine Group

• United States
• Shipbuilding
• 500 - 600 Employee

• IT Internship 1

  • May 2009 - Aug 2009

  Marinette, WI • Perform computer maintenance, trouble shooting, and basic networking • Map physical floor plans and layouts of buildings • Analyze data and network statistics • Created and manage 75+ key inventory of controlled and uncontrolled spaces