Jeff Cheng. MBA

VP Hospitality Operations StarWorld Hotel Macau at Galaxy Entertainment Group
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Contact Information
us****@****om
(386) 825-5501
Location
Macao Peninsula, Macao SAR, MO
Languages
  • English Full professional proficiency
  • Mandarin Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency

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Experience

    • Hospitality
    • 700 & Above Employee
    • VP Hospitality Operations StarWorld Hotel Macau
      • Sep 2020 - Present

      Business Recovery & Ramping Up Strategy | Product Update to Adapt New Norm | Michelin Restaurant | Efficiency & Operation Excellence. Business Recovery & Ramping Up Strategy | Product Update to Adapt New Norm | Michelin Restaurant | Efficiency & Operation Excellence.

    • Member Board of Directors
      • Nov 2020 - Jun 2023

    • United Arab Emirates
    • Hospitality
    • 700 & Above Employee
    • General Manager
      • Apr 2017 - Apr 2020

      Fairmont Wuhan Pre & Post Opening | Venue for Lifestyle, Wellbeing, Luxury Event & Celebration | Post Covid Recovery & Ramp up Plan Fairmont Wuhan Pre & Post Opening | Venue for Lifestyle, Wellbeing, Luxury Event & Celebration | Post Covid Recovery & Ramp up Plan

    • China
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Jul 2014 - Apr 2017

      An Urban Resort | New Luxury |High-end Leisure & MICE | Unique Experiences in Cultural & Healthy Lifestyle An Urban Resort | New Luxury |High-end Leisure & MICE | Unique Experiences in Cultural & Healthy Lifestyle

    • China
    • Hospitality
    • 1 - 100 Employee
    • Hotel Manager
      • Feb 2013 - Jun 2014

      Pre & Post Opening An Unique Fairmont for Celebrity | Luxury Brand Event | Lifestyle & Social Activity Pre & Post Opening An Unique Fairmont for Celebrity | Luxury Brand Event | Lifestyle & Social Activity

    • China
    • Hospitality
    • 1 - 100 Employee
    • Dir. of Operations
      • Jul 2012 - Feb 2013

      Taskforce | Jump Start with FB & Rooms Programs Taskforce | Jump Start with FB & Rooms Programs

    • Hospitality
    • 700 & Above Employee
    • Resident Manager
      • May 2011 - May 2012

      InterContinental Shanghai Jing’An Brand Implementation | Strategies for Rev. Generation | Develope Operational Programs & Quality Mgmt. InterContinental Shanghai Jing’An Brand Implementation | Strategies for Rev. Generation | Develope Operational Programs & Quality Mgmt.

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • High Potential GM - IHG Career Insight
      • Jan 2011 - Jan 2012

      * A 12-Month Coaching Program * Assessment on Leadership Competencies * Simulations & Peer Feedback * 360 Hogan Feedback Personality * A 12-Month Coaching Program * Assessment on Leadership Competencies * Simulations & Peer Feedback * 360 Hogan Feedback Personality

    • China
    • Hospitality
    • 1 - 100 Employee
    • Resident Manager
      • Jun 2009 - Mar 2011

      Pre & Post Opening | Make Profit since 1st Operational Month | Top up extra ¥10 Millions Rev. in the 1st Operation Year (8 months) Pre & Post Opening | Make Profit since 1st Operational Month | Top up extra ¥10 Millions Rev. in the 1st Operation Year (8 months)

    • Director of F&B
      • Aug 2007 - Jun 2009

      Pre & Post Opening | Dedicated for 2008 Beijing Olympic Games, Paralympic Games & 1st World Mind Games. Pre & Post Opening | Dedicated for 2008 Beijing Olympic Games, Paralympic Games & 1st World Mind Games.

    • Hospitality
    • 700 & Above Employee
    • Director of F&B
      • Jun 2004 - Aug 2007

      InterContinental Financial Street Beijing Best New Opening of InterContinental 2005-2006. Pre & Post Opening | Flagship InterContinental | Kick off “In The Know” the global program | Market Leader: Sunday Brunch & The X.Change Steak House. InterContinental Financial Street Beijing Best New Opening of InterContinental 2005-2006. Pre & Post Opening | Flagship InterContinental | Kick off “In The Know” the global program | Market Leader: Sunday Brunch & The X.Change Steak House.

  • Star City Sydney
    • Sydney, New South Wales, Australia
    • Executive Sous Chef
      • May 1995 - Nov 1999

      Pre & Post Openings for Temporary & Permanent Casinos | Fine Dining & Production Kit Ops. | Asian & Chinese food service project. Pre & Post Openings for Temporary & Permanent Casinos | Fine Dining & Production Kit Ops. | Asian & Chinese food service project.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Executive Sous Chef
      • Nov 1991 - Apr 1995

      Ritz Carlton Macquarie Street Sydney. In charge of Fine Dining Room, Bar & Grill and Functions Ritz Carlton Macquarie Street Sydney. In charge of Fine Dining Room, Bar & Grill and Functions

Education

  • Cornell University
    2010 - 2011
  • University of Houston
    Certificate
    2003 - 2003
  • TAFE NSW
    Diploma, Hospitality Management
    1992 - 1995
  • University of South Wales
    Master of Business Administration - MBA
    2021 - 2022

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