Jeff Cheng. MBA
VP Hospitality Operations StarWorld Hotel Macau at Galaxy Entertainment Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Mandarin Native or bilingual proficiency
-
Cantonese Native or bilingual proficiency
Topline Score
Bio
Experience
-
Galaxy Entertainment Group
-
Hospitality
-
700 & Above Employee
-
VP Hospitality Operations StarWorld Hotel Macau
-
Sep 2020 - Present
Business Recovery & Ramping Up Strategy | Product Update to Adapt New Norm | Michelin Restaurant | Efficiency & Operation Excellence. Business Recovery & Ramping Up Strategy | Product Update to Adapt New Norm | Michelin Restaurant | Efficiency & Operation Excellence.
-
-
-
Macau Hotel Association
-
Macao SAR
-
Member Board of Directors
-
Nov 2020 - Jun 2023
-
-
-
Fairmont Hotels & Resorts
-
United Arab Emirates
-
Hospitality
-
700 & Above Employee
-
General Manager
-
Apr 2017 - Apr 2020
Fairmont Wuhan Pre & Post Opening | Venue for Lifestyle, Wellbeing, Luxury Event & Celebration | Post Covid Recovery & Ramp up Plan Fairmont Wuhan Pre & Post Opening | Venue for Lifestyle, Wellbeing, Luxury Event & Celebration | Post Covid Recovery & Ramp up Plan
-
-
-
Fairmont Yangcheng Lake
-
China
-
Hospitality
-
1 - 100 Employee
-
General Manager
-
Jul 2014 - Apr 2017
An Urban Resort | New Luxury |High-end Leisure & MICE | Unique Experiences in Cultural & Healthy Lifestyle An Urban Resort | New Luxury |High-end Leisure & MICE | Unique Experiences in Cultural & Healthy Lifestyle
-
-
-
Fairmont Nanjing
-
China
-
Hospitality
-
1 - 100 Employee
-
Hotel Manager
-
Feb 2013 - Jun 2014
Pre & Post Opening An Unique Fairmont for Celebrity | Luxury Brand Event | Lifestyle & Social Activity Pre & Post Opening An Unique Fairmont for Celebrity | Luxury Brand Event | Lifestyle & Social Activity
-
-
-
Fairmont Yangcheng Lake
-
China
-
Hospitality
-
1 - 100 Employee
-
Dir. of Operations
-
Jul 2012 - Feb 2013
Taskforce | Jump Start with FB & Rooms Programs Taskforce | Jump Start with FB & Rooms Programs
-
-
-
InterContinental Hotels & Resorts
-
Hospitality
-
700 & Above Employee
-
Resident Manager
-
May 2011 - May 2012
InterContinental Shanghai Jing’An Brand Implementation | Strategies for Rev. Generation | Develope Operational Programs & Quality Mgmt. InterContinental Shanghai Jing’An Brand Implementation | Strategies for Rev. Generation | Develope Operational Programs & Quality Mgmt.
-
-
-
IHG Hotels & Resorts
-
United Kingdom
-
Hospitality
-
700 & Above Employee
-
High Potential GM - IHG Career Insight
-
Jan 2011 - Jan 2012
* A 12-Month Coaching Program * Assessment on Leadership Competencies * Simulations & Peer Feedback * 360 Hogan Feedback Personality * A 12-Month Coaching Program * Assessment on Leadership Competencies * Simulations & Peer Feedback * 360 Hogan Feedback Personality
-
-
-
InterContinental Foshan New City
-
China
-
Hospitality
-
1 - 100 Employee
-
Resident Manager
-
Jun 2009 - Mar 2011
Pre & Post Opening | Make Profit since 1st Operational Month | Top up extra ¥10 Millions Rev. in the 1st Operation Year (8 months) Pre & Post Opening | Make Profit since 1st Operational Month | Top up extra ¥10 Millions Rev. in the 1st Operation Year (8 months)
-
-
-
InterContinental Beijing Beichen
-
China
-
1 - 100 Employee
-
Director of F&B
-
Aug 2007 - Jun 2009
Pre & Post Opening | Dedicated for 2008 Beijing Olympic Games, Paralympic Games & 1st World Mind Games. Pre & Post Opening | Dedicated for 2008 Beijing Olympic Games, Paralympic Games & 1st World Mind Games.
-
-
-
InterContinental Hotels & Resorts
-
Hospitality
-
700 & Above Employee
-
Director of F&B
-
Jun 2004 - Aug 2007
InterContinental Financial Street Beijing Best New Opening of InterContinental 2005-2006. Pre & Post Opening | Flagship InterContinental | Kick off “In The Know” the global program | Market Leader: Sunday Brunch & The X.Change Steak House. InterContinental Financial Street Beijing Best New Opening of InterContinental 2005-2006. Pre & Post Opening | Flagship InterContinental | Kick off “In The Know” the global program | Market Leader: Sunday Brunch & The X.Change Steak House.
-
-
-
Star City Sydney
-
Sydney, New South Wales, Australia
-
Executive Sous Chef
-
May 1995 - Nov 1999
Pre & Post Openings for Temporary & Permanent Casinos | Fine Dining & Production Kit Ops. | Asian & Chinese food service project. Pre & Post Openings for Temporary & Permanent Casinos | Fine Dining & Production Kit Ops. | Asian & Chinese food service project.
-
-
-
The Ritz-Carlton Hotel Company, L.L.C.
-
United States
-
Hospitality
-
700 & Above Employee
-
Executive Sous Chef
-
Nov 1991 - Apr 1995
Ritz Carlton Macquarie Street Sydney. In charge of Fine Dining Room, Bar & Grill and Functions Ritz Carlton Macquarie Street Sydney. In charge of Fine Dining Room, Bar & Grill and Functions
-
-
Education
-
Cornell University
-
University of Houston
Certificate -
TAFE NSW
Diploma, Hospitality Management -
University of South Wales
Master of Business Administration - MBA