Experience

Select Commercial Services LLC

• United States
• Facilities Services
• 1 - 100 Employee

• Sales/Project Manager

  • Nov 2015 - Present

  Select Commercial Services provides moving and relocation services to office, commercial and industrial clients. I work closely with my clients to provide them with the most efficient, well-planned and well-executed move possible. Select understands how vulnerable a company is during the relocation process and works hard to minimize downtime. - Office/Commercial/Industrial Moving Services - Interstate Moving Services - Distribution Services - Furniture Installation (New and Used) - Warehousing - Furniture Disposition (Disposal, Re-Sell, Recycling, Donation) Show less



Imation

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Strategic Account Sales Analyst

  • Sep 2010 - Nov 2015

  • Collaborated cross-functionally with accounts, Operations, Demand/Supply Planners, Channel Marketing and Account Managers on product portfolio, POG re-sets and EOL item management to optimize assortment and deliver flawless execution • Generated incremental product placement and transition accounts to upgraded items through inside sales• Managed in-stock and inventory levels at accounts• Consistently met or exceeded accuracy goals, developed and submitted forecasts of customer demand for the Retail, Commercial and eCommerce divisions at accounts• Developed promotional activity including negotiation of financials to optimize sales and profitability• Harvested POS data and reported sales and promo results, managed and maintained P&L proformas providing gross margin data and estimate of future revenue • Managed all permanent and temporary pricing changes, reviewed and corrected pricing discrepancies to prevent delays in weekly invoicing• Teamed with accounts and Operations to reduce compliance fines Show less

• Customer Operations Representative

  • Nov 2007 - Sep 2010

  • Processed customer PO’s and sales orders from receipt to shipment, collaborated with Supply Planners to fill orders within tight timetables• Analyzed, negotiated and processed account compliance deductions• Teamed with Sales to resolve any pricing discrepancies and completed billings in a timely and accurate manner • Participated in and analyzed demand forecasts to drive improvements in accuracy and reduce capital expenditures• Travelled to and spent two weeks in Panama City, Panama training new Customer Operations Representatives allowing the Shared Services division to open on schedule Show less



Barrett Moving and Storage

• Eden Prairie, MN

• Senior Claims Adjuster and Safety Assistant

  • Oct 2004 - Nov 2007

  • Processed and negotiated loss and damage claims to resolution • Assigned to key accounts, including Medtronic, responsible for the establishment of positive outcomes for the customer as the final point of contact • Identified, created and implemented loss prevention techniques • Fielded and resolved customer complaints • Assisted Safety Director with driver compliance requirements • Processed and negotiated loss and damage claims to resolution • Assigned to key accounts, including Medtronic, responsible for the establishment of positive outcomes for the customer as the final point of contact • Identified, created and implemented loss prevention techniques • Fielded and resolved customer complaints • Assisted Safety Director with driver compliance requirements



Ballard Moving and Storage

• Loss Prevention and Billing Manager

  • Nov 1998 - Oct 2004

  • Identified, processed and negotiated loss and damage claims to resolution• Researched, developed and implemented training and education curriculum for labor force• Fielded and resolved customer complaints and billing inquiries• Processed, reviewed and invoiced completed orders and corrected discrepancies

• Moving Consultant/Outside Sales

  • Mar 1997 - Nov 1998

  • Developed and maintained customer relationships with an emphasis on business to business recruitment. Booked Eschelon Telecom, Inc. as a new account representing $100,000 in new business annually• Assessed transportation and relocation needs, provided estimates and value added services• Coordinated moving schedule and reviewed all aspects of relocation to ensure customer satisfaction