Account Manager

• Jun 2022 - Present

Account Manager

• Jul 2019 - Jun 2022

Account Manager

• Feb 2017 - Jul 2019

Technical Sales Associate

• Jun 2016 - Feb 2017

Firmware Development Co-op

• May 2015 - Aug 2015

Serviced automated test tool scripts by adding features and writing tests in TCL. Investigated issues, diagnosed problems, and implemented fixes for verification preps. Also became familiar with data storage concepts including RAID, SAS, SATA and their applications. Serviced automated test tool scripts by adding features and writing tests in TCL. Investigated issues, diagnosed problems, and implemented fixes for verification preps. Also became familiar with data storage concepts including RAID, SAS, SATA and their applications.

U3 Computer Engineering Representative

• Sep 2014 - Apr 2015

Represented Year 3 Computer Engineering students on Electrical Computer and Software Engineering Student Society (ECSESS) and Engineering Undergraduate Society (EUS) councils. Participated in council meetings and served as liaison to students in my class. Represented Year 3 Computer Engineering students on Electrical Computer and Software Engineering Student Society (ECSESS) and Engineering Undergraduate Society (EUS) councils. Participated in council meetings and served as liaison to students in my class.

Help Desk Support Specialist

• May 2014 - Jul 2014

Participated in computer rollouts at several sites throughout BC and managed the project onsite. Assisted with data extracts for CMDB as part of ITSM replacement project. Participated in computer rollouts at several sites throughout BC and managed the project onsite. Assisted with data extracts for CMDB as part of ITSM replacement project.

Help Desk Support Specialist

• May 2013 - Aug 2013

Participated in computer update rollouts at 8 locations around BC, travelling to various sites and coordinating the project onsite. Also spent 1 month optimizing maintenance work order software and procedures at one of the Coastal operations. Participated in computer update rollouts at 8 locations around BC, travelling to various sites and coordinating the project onsite. Also spent 1 month optimizing maintenance work order software and procedures at one of the Coastal operations.

Junior Maintenance Planner

• May 2012 - Aug 2012

Implemented work order and purchase order program at two coastal operations. Determined a standard operating procedure, created training documentation, and trained employees to use the software. Also provided generic IT support throughout the mills when needed. Implemented work order and purchase order program at two coastal operations. Determined a standard operating procedure, created training documentation, and trained employees to use the software. Also provided generic IT support throughout the mills when needed.