Jeferson M.
MSP Remote Support Specialist at Enitech- Claim this Profile
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Bio
Credentials
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CompTIA A 1000 - Part 1
Alison - Empower YourselfOct, 2022- Nov, 2024 -
CompTIA A 1000 - Part 2
Alison - Empower YourselfOct, 2022- Nov, 2024
Experience
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Enitech
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United States
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Computer Networking Products
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1 - 100 Employee
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MSP Remote Support Specialist
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Feb 2022 - Present
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Analog Devices
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Software Support Engineer 2
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2019 - 2022
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IT Service Delivery Lead
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2018 - 2019
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Desktop Support Engineer
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2016 - 2018
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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IT Operations Specialist
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2015 - 2016
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Optis Philippines Inc.
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Research And Development Engineer
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Jun 2014 - Jul 2015
Conducts Product and Data Sampling. Identifies Product and Process Errors. Performs Failure Analysis. Conducts Product and Data Sampling. Identifies Product and Process Errors. Performs Failure Analysis.
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Curo Teknika, Inc.
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Philippines
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IT Services and IT Consulting
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200 - 300 Employee
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Wireless Broadband Operations Specialist
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Sep 2013 - Mar 2014
Smart Bro and Wi-Max Support (Residential and Corporate) Monitors Service Orders Completion Coordination to Service Providers Customer Service Platforms and Installer Systems Networking Tools -CRON -NAGIOS -SPLUNK -e-UNMS -MRTG -Netview -SPS-UI Smart Bro and Wi-Max Support (Residential and Corporate) Monitors Service Orders Completion Coordination to Service Providers Customer Service Platforms and Installer Systems Networking Tools -CRON -NAGIOS -SPLUNK -e-UNMS -MRTG -Netview -SPS-UI
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STX Corporation - System 10 Alarms
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Page 1 Tower Acacia Avenue Madrigal Business Park Alabang, Muntinlupa City
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Assistant System Engineer
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Oct 2012 - May 2013
Handles daily technical support activities on software applications and hardware. • Train end users on usage of software applications. • Setup computers and install software for various applications and programs. • Interact with clients on software and hardware problems. • Logs every problem and provides solutions for it on site. • Installs security software programs and patches for server and client computers. • Manage all door card readers, alarm devices, controller boards, analog cameras and IP cameras. • Configures Hardware and Software IP addresses and makes sure that all are connected to the network. • Attend meetings on site for hardware changes, maintenance and adjustments. • Test and configure Circuit Controller boards. • Also performs technician responsibilities when needed including checking of CCTV Cameras, Door Card Readers, Alarm Keypads, Alarm Triggers/Devices, Access Door Keypads and Door locks. • Installs biometrics (Hardware and software) for requested or restricted sites. • Manage all data including alarm codes and door access for clients and makes sure that all data are secured. Provides onsite solutions and serves clients such as CitiBank Phil, Makati Medical Center, Macquarie Phil., Reed Elsevier, Johnson & Johnson, Fluor Daniel, ABC Phil., Deutche Bank, Pagbilao Power Plant and PhilAm Life Net Lima Show less
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Jollibee Group of Companies
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Restaurants
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700 & Above Employee
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Service Crew
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2011 - 2011
Front liner and Cashier Front liner and Cashier
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Education
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AMA University
Bachelor's degree, Electrical, Electronics and Communications Engineering -
Cavite State University
High School Diploma
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