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5.0

/5.0
/ Based on 2 ratings
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Caroline Pugh

Jef is an outstanding box officer manager. He has great organizational and interpersonal skills.

Rona Mensah

Jef Cliber is a very organized and talented Box Office Manager with many years of experience. He is a true professional and it shows with his interactions with his co-workers and patrons alike. I have seen and heard Jef in his interactions with patrons on the phone ad in person and he is always professional and courteous. He also works hard to make sure they information is very clear and helpful to those around him. He's level headed and keeps his wits about him in tense situations, and is quick to offer help when possible.

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Credentials

  • Successful Negotiation: Essential Strategies and Skills
    University of Michigan
    Jun, 2022
    - Sep, 2024
  • The Cycle: Management of Successful Arts and Cultural Organizations
    Coursera Course Certificates
    Feb, 2019
    - Sep, 2024

Experience

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Box Office Manager
      • Oct 2003 - Present

      • Process and deliver all Box Office financial reports, invoicing, and reconciliations (estimated annual gross: $2 million+) to the City of Frederick Finance Department for all Weinberg Center events • Implement all contractual production requirements from over 40 national touring agencies annually to ensure successful ticketing sales • Coordinate with national and community facility renters on all ticketing and promotional requirements, including pricing structures, Fan Club sales, and VIP packages to fulfill specific artist, production, and marketing requests • Assist Development Manager with Memberships, grant programs, grant applications, and reporting for Weinberg Center Board of Directors • Collaborate with Marketing Manager for design and branding input, playbill and season brochure content, ticket policy messaging, and assisting with the Weinberg Center’s website, implementing full Season launch and providing content for all Community Events. • Supervise, train, and schedule a staff of 3-12 to provide exemplary customer service for over 19 years, maintain and order all ticketing and office supplies annually, address all customer concerns, and convey all performance details and pertinent information from Management to staff • Facilitate the smARTS Series programming for over 9,500 students in coordination with Frederick County Public Schools Curriculum Department, successfully growing the Series from 2003 – 2019 by 150% • Successfully integrate all box office changes, including 2 software changes with CRM database overhaul, credit card processor changeover and gift certificate reconciliation • Supervise, train, and schedule a staff of 3-12 to provide exemplary customer service for nearly 14 years, maintain and order all ticketing and office supplies annually, address all customer concerns, and convey all performance details and pertinent box office information to staff Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Graphic Designer
      • Jan 2006 - Jun 2006

      • Assigned as dedicated Graphic Designer for ad campaign for local home builder, collaborating on multiple advertising campaign presentations • Provided additional support to a higher education client's complete promotional material re-branding • Designed multiple calendars, newsletters, postcards, and advertisements for all manner of publications • Assigned as dedicated Graphic Designer for ad campaign for local home builder, collaborating on multiple advertising campaign presentations • Provided additional support to a higher education client's complete promotional material re-branding • Designed multiple calendars, newsletters, postcards, and advertisements for all manner of publications

    • Assistant Store Manager
      • May 2002 - Sep 2003

      • Bolstered management staff, aiding with supervision, scheduling, and training a staff of 14 to provide outstanding customer service • Aided with financial management of the store, including daily deposits, weekly sales reports, and monthly Inventory • Redesigned layout of store, resulting in a 20% increase to monthly store revenue • Bolstered management staff, aiding with supervision, scheduling, and training a staff of 14 to provide outstanding customer service • Aided with financial management of the store, including daily deposits, weekly sales reports, and monthly Inventory • Redesigned layout of store, resulting in a 20% increase to monthly store revenue

    • Program Analyst
      • Oct 2000 - Dec 2002

      • Served as Program Support for specific clients with the Office of Site Closure, assisting with multiple programs • Collected data from field offices to produce weekly and monthly office reports, and designed multiple Congressional briefings and presentations (House of Representatives, NRC) • Served as Program Support for specific clients with the Office of Site Closure, assisting with multiple programs • Collected data from field offices to produce weekly and monthly office reports, and designed multiple Congressional briefings and presentations (House of Representatives, NRC)

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • Dec 1996 - Sep 2000

      • Provided exemplary customer service, facilitated daily deposits, assisted with supervision and training of staff • Trained staff of 6 stores (60+ employees) within the District on new bargain merchandising techniques to maximize effective impact, and implemented new inventory policies and procedures increasing sales dramatically over 2 year period (150% growth in annual sales) • Merchandised entire store on weekly and monthly basis, highlighting national and district-wide promotions, and winning several competitions for window displays, including a Regional Marketing Campaign Show less

Education

  • Mount St. Mary's College
    Bachelor of Fine Arts, Studio Art & Art History
    1988 - 1992
  • Frederick Community College
    3 credit course, Graphic Arts
    1995 - 1995

Community

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