Experience

Showpad

• Belgium
• Software Development
• 300 - 400 Employee

• Senior Technical Support Engineer

  • Feb 2022 - Present

• Technical Support Engineer

  • Mar 2019 - Feb 2022

  A customer-centric approach to technical support. We strive to facilitate a pro-active and effortless support experience. From assisting customers with technical configuration to advocating their interests internally with product and engineering teams. Our support team plays an important role in keeping the whole organization focused on the value of Showpad to our customers.



AlarmTilt BE

• Zottegem

• Software Implementation Specialist

  • Mar 2018 - Jan 2019

  On-site project implementation of a web-based SaaS solution for crisis communication. I took ownership of all customer communication, technical support, customer onboarding and deployment. Mastered professional competencies: self-dependence, customer centricity, long and short-term planning, structural reporting, collborating in international teams, punctuality, ownership and responsibility. Referentie: Izidor Ciglar (CEO) | Tel. +352 621 327 426 On-site project implementation of a web-based SaaS solution for crisis communication. I took ownership of all customer communication, technical support, customer onboarding and deployment. Mastered professional competencies: self-dependence, customer centricity, long and short-term planning, structural reporting, collborating in international teams, punctuality, ownership and responsibility. Referentie: Izidor Ciglar (CEO) | Tel. +352 621 327 426



Syntelligen

• Belgium
• Information Technology & Services

• Security Consultant

  • Oct 2017 - Mar 2018

  First experience working in a tech environment as a security consultant for various high-profile customers. Gained professional skills: discretion, tact, responsiblity, flexibility, time management, customer-centricity. Referentie: Serge Myngheer (CEO) | Tel. +32 475 778 466 First experience working in a tech environment as a security consultant for various high-profile customers. Gained professional skills: discretion, tact, responsiblity, flexibility, time management, customer-centricity. Referentie: Serge Myngheer (CEO) | Tel. +32 475 778 466



Lannoo Publishers

• Book and Periodical Publishing
• 1 - 100 Employee

• Vertaler

  • Aug 2017 - Oct 2017

  Temporary assignment: translation of pamphlets and brochures into English for the Franfurter international book fair, as well as translation and summarizing children's books into English. Temporary assignment: translation of pamphlets and brochures into English for the Franfurter international book fair, as well as translation and summarizing children's books into English.



Rekenhof België

• Vertaler

  • Jul 2016 - Jun 2017

  Temporary assignment: translation of the international standards for Supreme Audit Institutions. My translations were published on the Belgian Court of Auditors website. Gained professional skills: accuracy, eye for detail, short-term planning, punctuality. Temporary assignment: translation of the international standards for Supreme Audit Institutions. My translations were published on the Belgian Court of Auditors website. Gained professional skills: accuracy, eye for detail, short-term planning, punctuality.