Experience

migrolino AG

• Switzerland
• Retail
• 200 - 300 Employee

• Schichtleiterin

  • Oct 2018 - Present

  Assigning tasks to employees, ordering products, dealing with customer complaints and enquiries, working in Till, promoting goods, working on closing balances, reponsible for the maintanence and safety of the shop, checking Lotto and Losli against what we have sold to avoid fraud. checking and controlling quality of products. Working on Inventory. Assigning tasks to employees, ordering products, dealing with customer complaints and enquiries, working in Till, promoting goods, working on closing balances, reponsible for the maintanence and safety of the shop, checking Lotto and Losli against what we have sold to avoid fraud. checking and controlling quality of products. Working on Inventory.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Dec 2015 - Oct 2018

  Dealing with customer and workers enquiries. Making sure the shop is running according to our QSS&P policy. Dedicating tasks to workers. Dealing with cash closing and opening procedures. Ordering inventories. Dealing with petty cash. Preparing information for the next shift managers. Analysing sales enquiries. Working towards target orientated sales. Time management.

• Crew-Service Assistant

  • Nov 2014 - Dec 2015

  Working in till and dealing with drive way service. Infection control and checks on food to ensure that food does not develop bacteria’s. Dealing with high pressure while during peak times such as lunchtime it is busy. Working in teams to ensure the orders are delivered on time. From this, I have learnt to deal with German customers and work in fully German oriented environment, which helped me to improve my German skills.



Northern General Hospital

• Sheffield, United Kingdom

• Hotel Support worker

  • Mar 2011 - Apr 2013

  Dealing with vulnerable adults and children with their needs in terms of food, and help them to transport around hospital. Cleaning duties to prevent infections around wards and dealing with patients/relative enquiries. Supporting and encouraging other team members on ward to finish each other duties on time. Through this, I have achieved working under pressure, and dealing with difficult situations and time management. Dealing with vulnerable adults and children with their needs in terms of food, and help them to transport around hospital. Cleaning duties to prevent infections around wards and dealing with patients/relative enquiries. Supporting and encouraging other team members on ward to finish each other duties on time. Through this, I have achieved working under pressure, and dealing with difficult situations and time management.



Sheffield Hallam University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Aim Higher Mentor Associates

  • Oct 2010 - May 2011

  Providing support and encouragement for secondary students; dealing with higher educational enquiries; raising awareness, aspirations and motivations to pursue higher education. Set target and goals for students. Through this, I have achieved good working relationship with children, planning and prioritizing workload. Awarded a certificate for completion of Aim higher mentor associates by the university Providing support and encouragement for secondary students; dealing with higher educational enquiries; raising awareness, aspirations and motivations to pursue higher education. Set target and goals for students. Through this, I have achieved good working relationship with children, planning and prioritizing workload. Awarded a certificate for completion of Aim higher mentor associates by the university