Salesforce Developer

• Mar 2023 - Present

Senior Software Engineer

• Aug 2016 - Feb 2023

♦ Specialised in ServiceMax Mobile Apps as the sole owner and subject matter expert of the sync module (integration between Salesforce and ServiceMax Mobile Apps) ♦ Contribution to managing packages and REST and SOAP-based integration ♦ Driving the troubleshooting and resolution of a variety of Mobile and Sync-related Customer reported cases ♦ Recent activities comprise Platform Cache, SFDX, LWC, and Composite APIs ♦ Collaborating with business partners, the IT Business Lead, the delivery team, the product owner, and third parties to design, direct, and implement IT solutions ♦ Close collaboration with partners to define and document user stories, current and future business processes, and functional requirements applicable ♦ Ensuring that software functional fit, quality, reliability, availability, performance, and security & compliance requirements are satisfied ♦ Contributing to the test strategy, defining critical success factors, acceptance criteria, and the test plan, outlining test cases, and taking part in non-regression, integration, and user acceptance testing, among others ♦ Assisting the manager of business change throughout the implementation process to ensure that adequate communication, training, and support are provided as part of the overall programme delivery ♦ Definition, design, and execution of scalable, long-term solutions, evaluating and prioritising these over time constraints Show less

Consultant

• Jun 2013 - Aug 2016

♦ Lead developer on Salesforce implementation, configuration, and development projects involving Apex classes, triggers, batch jobs, and web services ♦ Created ServiceMax product features utilising Force.com platform tools such as APEX, Custom Objects ♦ Designed and developed capabilities for the ServiceMax product on the Force.com platform ♦ Wrote front-end code and user interfaces using Visual Force, and JavaScript. Ensure that the code is fully unit-tested and has the desired code coverage ♦ Provided effort and risk estimates for plot and feature development ♦ Collaborated with product managers and architects to comprehend functional and technical requirements ♦ Worked with quality teams to ensure the complete testing of user stories Show less