Experience

Santram Engineers P Limited - Solutions provider for Power Transmission Products

• India
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales Administrator / sales coordinator / sales operations executive

  • Aug 2020 - Dec 2022

  Ahmedabad, Gujarat, India • Handle customer inquiries, resolve issues in a timely, professional manner and provide quote to client in SFDC. • Process and manage sales orders, ensuring accuracy and completeness of data • Follow up on Purchase Orders to ensure timely delivery and customer satisfaction • Schedule and coordinate meetings with customers, global sales team members and other stakeholders • Maintain accurate records of customer interactions, including emails, phone calls, and meetings • Assist in… Show more • Handle customer inquiries, resolve issues in a timely, professional manner and provide quote to client in SFDC. • Process and manage sales orders, ensuring accuracy and completeness of data • Follow up on Purchase Orders to ensure timely delivery and customer satisfaction • Schedule and coordinate meetings with customers, global sales team members and other stakeholders • Maintain accurate records of customer interactions, including emails, phone calls, and meetings • Assist in the preparation of sales reports, forecasts and other documents as required • Provide administrative support to the sales team • Collaborate with other departments, such as Finance, Operations, and Marketing, to ensure a seamless customer experience • Continuously improve processes and systems to enhance efficiency and effectiveness of sales operations • Experience in sales administration for Software Sales/SAAS • Experience in working with global customers and stakeholders • Contract negotiation and Renewal • Payment follow ups with customers Show less



meteocontrol India

• India
• Security and Investigations
• 1 - 100 Employee

• Sales Coordinator

  • Mar 2019 - Feb 2020

  Ahmedabad Area, India • Identifying and responding to customer needs and requirements • Prepared offers in Zoho CRM for material & services • Updating of Purchase Order Monitoring report – to indicate delivery status • Maintained Customer lists through Excel spreadsheets and organized files using google docs , spreadsheet and Zoho CRM • Managing the awarding of Purchase order including the development of terms • Created a pipeline of new business by cold calling, emailing, networking with potential… Show more • Identifying and responding to customer needs and requirements • Prepared offers in Zoho CRM for material & services • Updating of Purchase Order Monitoring report – to indicate delivery status • Maintained Customer lists through Excel spreadsheets and organized files using google docs , spreadsheet and Zoho CRM • Managing the awarding of Purchase order including the development of terms • Created a pipeline of new business by cold calling, emailing, networking with potential clients in order to generate revenue for the company. • Assisted Sales Manager with administrative duties such as creating proposals, scheduling meetings, preparing presentations and other tasks related to client acquisition in Zoho CRM • Provided support for internal customers regarding product information, pricing, availability etc., via phone calls or emails when needed during normal business hours Show less



Unitech Water Technologies - India

• 1 - 100 Employee

• Sales Coordinator

  • Apr 2017 - Mar 2018

  Ahmedabad, Gujarat, India • Prepared Quotation and monitoring its awarding Status, Follow-up with customer over the emails or phone • Prepared pending order list & Delivery status of material by using google spreadsheet • Experience providing training and support via phone, web or in person to internal or external end users • Prepared tender document & submission regarding website • Answered calls, responded to emails and served as the first point of contact between company and key… Show more • Prepared Quotation and monitoring its awarding Status, Follow-up with customer over the emails or phone • Prepared pending order list & Delivery status of material by using google spreadsheet • Experience providing training and support via phone, web or in person to internal or external end users • Prepared tender document & submission regarding website • Answered calls, responded to emails and served as the first point of contact between company and key customers. • Reviewed and analysed companies received from clients, oversaw major customer accounts and defined sales targets, quotes and Performa Invoice. • Maintained all sales records, performed entry data entry tasks and provide excellent customer services Show less



Fivebro International Pvt. Ltd. - India

• Industrial Machinery Manufacturing
• 1 - 100 Employee

• National Sales Coordinator

  • Aug 2015 - Mar 2017

  Ahmedabad, Gujarat, India • Provide consistent support to customer • Prepared quote / proposal / BOM / BOQ in SAP ERP



Hermes Technologies Pvt Ltd

• Sales Coordinator

  • May 2013 - Jul 2015

  Gandhinagar • Provide consistent support to customer • Prepared quote / proposal / BOM / BOQ in SAP ERP