SEO & Paid Media Executive

• Jul 2021 - Present

Business Development Executive

• Sep 2019 - Aug 2020

Developed affiliate partners and executed marketing campaigns. Key Responsibilities: • Responsible to the development of affiliate partners (merchants) and members in Australia and achieve set target for Australia market. Assisted the business development manager in researching and recruiting potential leads and prospects by email, cold-calling as well as attended commercial events. • Formulate recommendations and solutions to simplify desktop and mobile optimised sites and mobile app. Actively provided advice and insights to new and exisiting vendors through email and Facebook chat. • Developed marketing campaign strategies and plans for product launches together with other critical corporate initiatives, orchestrating the fill marketing mix from awareness to acquisition and retention. Created artworks utilising Adobe Photoshop and Adobe Illustrator for all social media campaign on company's social media platform. • Set up and optimised campaigns utilising Facebook Ad Manager and Google Ads. Monitored and reported the performance of KPIs for each social media campaign during pre- and post-launch of the campaign. Show less

Receptionist / Dental Assiatant

• Apr 2018 - May 2019

Responsible for administrative duties and assisted in side-chair procedures. Key Responsibilities • Managed patient rescheduling, billing, and insurance claims as well as keeping records of patient’s information. Answered phone calls, greeted customers and responded to emails. Provided daily and weekly reports regarding practices progress and shortcomings. • Assisted the dentist in operating general chair-side duties including basic check-up and oral cleaning. Exposed and processed dental x-rays, maintained patients records and lab equipment and sterile instruments. Show less

Retail Sales Associate

• Nov 2016 - Dec 2017

Responsible for Customer Service duties and managed brand's social media platform. Key Responsibilities: • Provided exceptional customer service to an average of 40 customers per day by greeting and assisting customers as well as demonstrating an excellent product knowledge and providing recommendations. Operated cash registers, managing financial transactions, as well as balancing drawers via POS Terminal. Managed the visual display of the products in accordance with LUSH visual standards. Achieved daily sales goal by cross-selling and up-selling. • Manage and monitored brand social media platform (Instagram), creating content for product and promotion awareness in order to boost both in-store and online sales. Show less