Jedidah Renfrow

Onboarding Manager at MyCase
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Houston

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Credentials

  • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
    Texas Department of Insurance
    Feb, 2022
    - Nov, 2024
  • Fair Housing Compliance (FHC)
    Renoir Staffing, LLC.
    Sep, 2018
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Feb, 2022
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Onboarding Manager
      • Aug 2022 - Present

      Founded in 2010, our mission is to enable law firms to succeed by providing powerful legal practice management software that helps firms run efficiently from anywhere, provide an exceptional client experience, and easily track firm performance. MyCase covers the entire client lifecycle with Lead Management, Case Management, Billing and Invoicing, and robust Reporting. It includes market leading features such as integrated MyCase Payments, built-in text messaging, and the MyCase Client Portal to centralize client communication and share files securely. Show less

    • United States
    • Software Development
    • 100 - 200 Employee
    • Mentee
      • Mar 2022 - Present

      Continuously attending training workshops to further develop my knowledge in the SaaS industry. Strategizing efficient cold call outreach to effectively build rapport with the client to encourage the sale. Researching appropriate information on both the client and company side to be able to create a lasting relationship. Role-playing different sales scenarios to familiarize myself with handling tough objections Implementing organization strategies to simultaneously work on multiple tasks at hand. Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Talent Acquisition Specialist
      • Mar 2022 - Aug 2022

      • Successfully sourced, screened, and interviewed candidates during onboarding process, exceeding company goal by almost 50% • Facilitated necessary pre-employment requisites including company’s 2-part interview process consisting of phone screenings and virtual meetings using Ring Central • Implemented different recruiting strategies designed to identify qualified candidates through various sourcing tools including Indeed, Career Builder, Zip Recruiter and SalesJobs • Communicated with upper management, to ensure clarity on requirements and performance profiles using Taleo, LOXO, and Google Sheets Show less

  • Morningstar Storage
    • Cypress, Texas
    • Property Manager
      • Jul 2019 - Oct 2021

      Promoted from Office Associate to Property Manager of Hufsmith Kohrville, February 2020 Successfully managed storage facility housing 250 traditional rental units, warehouse units, high bay units for RV, and boat storage, and 20 outdoor parking spaces Boosted tenant occupancy rates from 76% to 100% with active waitlist during first 60 days as Property Manager Recovered $18,000+ in property damage caused by tenants Promoted to Property Manager of Telge, September 2020 Effectively Managed second highest grossing property in district grossing $500,000 annually Oversaw facility of 350 traditional storage units, climate- controlled units, warehouse units, high bay units, 80 covered RV parking spaces, and 78 open parking spaces Prioritized tenant retention due to Covid-19 Pandemic and maintained company occupancy standards of 90%+ with active waitlist for warehouse units and covered RV parking for entire duration of management Promoted to Property Manager of Barker Cypress, April 2021 Managed second largest facility in district housing 579 indoor, climate-controlled, traditional storage units across three floors and 20 outdoor, non-climate controlled traditional storage units Spearheaded tenant retention efforts due to ongoing Covid-19 Pandemic and maintained company occupancy standards of 90%+ for entire duration of management Show less

    • United States
    • Automotive
    • 100 - 200 Employee
    • Data Management Specialist
      • Oct 2018 - Jun 2019

      Managed and maintained car dealership lead database for 24 dealerships located in CA, AZ, and NV Removed non-viable data from database Re-distributed viable customer leads to each individual car salesmen across 24 dealerships Corrected data entry errors to prevent later issues such as duplication or data degradation Identified data entry errors and reported to necessary departments Managed and maintained car dealership lead database for 24 dealerships located in CA, AZ, and NV Removed non-viable data from database Re-distributed viable customer leads to each individual car salesmen across 24 dealerships Corrected data entry errors to prevent later issues such as duplication or data degradation Identified data entry errors and reported to necessary departments

    • United States
    • Real Estate
    • 700 & Above Employee
    • Assistant Community Director
      • Oct 2016 - Jun 2017

      Promoted from Leasing Agent to Assistant Community Director after 90 days in January 2017 Drove tenant occupancy from 69% to 100% with active waitlist in first 30 days as Assistant Community Director Assisted Community Director in managing 371 military and civilian single-family homes, and townhomes. Responsible for all aspects of leasing process including touring prospects through community, preparing lease contract paperwork, and assisting with move-in process and move-out processes Oversaw monthly collections and maintained high payment rates by building positive relationships with both military and civilian residents. Managed administrative functions like month-end reports, bank deposits, accounts receivable and accounts payable Continuous management and maintenance of prospect Lead to Lease database in Yardi Show less

    • United States
    • Software Development
    • Executive Management Assistant
      • Apr 2009 - Aug 2011

      Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations Streamlined operations and prioritized tasks, allowing executive manager and board of directors to increase productivity Organized and coordinated monthly meetings for executive manager and board of directors Worked alongside talent management to effectively plan and coordinate logistics for 20+ festival talent acts' transportation to and from venue Oversaw 10 festival staff members processing and selling of event tickets in box office Managed artist/talent check-in process and procedures and festival photobooth Show less

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