Jeannine Proctor

Product Leader at Story Squad
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency

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5.0

/5.0
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Joanne Middour

I had the opportunity to learn from Jeannine over the past two months. She has been hard on me and pushed me but in a very meaningful way. Jeannine has really helped me to grow professionally and personally with her feedback and kindness. She has also helped to open my eyes to things about me that I did not see before. She supported me in any way I needed at the time, whether professional or personal. I am grateful that I was able to work with and learn from Jeannine and would be ecstatic to work with her in the future.

Andre Michalowski

Jeannine's determination and conscientiousness are two of the first of many qualities that come to mind when describing her. She has consistently taken on leadership roles in team environments and made strong decisions about direction all while communicating in ways that encourage inclusion. When I worked with her for 'Human Rights First' she was always giving 110% and contributing meaningful solutions and innovative ideas. Any team would benefit from her creative problem solving and tireless work ethic.

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Credentials

  • Product Analytics Certification
    Pendo.io
    Mar, 2023
    - Oct, 2024
  • Product-led Certification
    Pendo.io
    Dec, 2022
    - Oct, 2024
  • edX Verified Certificate for Business Strategy from Wharton: Competitive Advantage
    edX
    Nov, 2022
    - Oct, 2024
  • Fit to Learn: Cybersecurity Professional
    MyInnerGenius
    Nov, 2021
    - Oct, 2024
  • Tableau Fundamentals
    Tableau
    Oct, 2021
    - Oct, 2024
  • Analytics Best Practices
    Tableau
    Jul, 2021
    - Oct, 2024
  • Data Science & Machine Learning
    Lambda School
    Apr, 2021
    - Oct, 2024
  • Scrum Master Certified (SMC)
    Scrum Inc.
    Dec, 2020
    - Oct, 2024
  • EDTECH WEEK - INDUSTRY INSIDER CERTIFICATION
    Started Inc
    May, 2021
    - Oct, 2024

Experience

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Product Leader
      • Oct 2022 - Present

      Guided important Machine Learning/AI and Data Science programs from creation through execution, building ML/AI-based products for customer engagement lifecycle personalization opportunities (upsell/cross-sell), creating a foundational impact on our go-to-market strategy, and delivering personalization at scale on our website and its top domains. Removed roadblocks, streamlined workflows, and authored and maintained all required documentation. Balanced multiple, simultaneous priorities while navigating complex requirements and hard deadlines in a fast-paced, virtual setting.● Oversaw product planning, scoping, and prioritization to achieve customer and business goals.● Oversaw delivery of seamless digital user experiences across the touch points of the customer journey.● Oversaw personalization of digital platforms and products.● Oversaw delivery of products implemented on monetization strategy.● Defined product vision and strategy that aligned with digital business priorities and was informed by quantitative insights, customer pain points, and opportunities for improvement.● Defined key product success metrics, ensured they were implemented, and led with data-driven insights. ● Automated channels for engaging and retaining customers. ● Promoted innovation● Translated strategy into product roadmap with the multi-quarter horizon (ultimately a 3+yr strategy). ● Served as the hub of communications from intake through launch for internal and external stakeholders in product for Story Squad. Show less

    • Product Marketer
      • Sep 2021 - Oct 2022

      Operated as a critical member of a high-performance growth team and the Founder, Technical Founder, and Community Growth Manager, and charged with developing and continuously improving user testing, marketing, and growth for the early-stage startup. Removed roadblocks, streamlined workflows, and authored and maintained all required documentation. Balanced multiple, simultaneous priorities while navigating complex requirements and hard deadlines in a fast-paced, virtual setting.● Developed expertise in consumer insights for mobile and web gamers, utilizing research and data to inform creative development, marketing, and communication strategy● Drove go-to-market planning and execution for gaming marketing campaigns with key cross-functional stakeholders, including Business Development, CRM, Brand Marketing, Developer Marketing, and other marketing functions.● Optimized the onboarding process to boost user retention.● Demonstrated Subject Matter Expert(ise) (SME) in traditional K12 education pedagogy, curriculum development, and procurement processes EdTech supports. Show less

    • Data Scientist
      • Mar 2021 - Sep 2021

      Operated as a vital member of a high-performance, cross-functional team of Data Scientists, Web Developers, and iOS/Android and UX designers charged with developing and continuously improving three dynamic web applications. Constructed a range of features based on preexisting code, removed roadblocks, streamlined workflows, and authored and maintained all required documentation. Balanced multiple, simultaneous priorities while navigating complex requirements and hard deadlines in a fast-paced, virtual setting.• Empowered a diverse population of student learners with critically needed reading, writing, and drawing skills and an engaging sense of community by delivering a collaborative, world-building game.• Optimized algorithms that aided in the successful launch of the WordHoax (WH) web application as well as three expected web and iOS applications: Clash of the Pencils (CoP), Classroom Rumble (CR), and Scribble Stadium (SS).• Collaboratively developed an algorithm to allow user feedback and data labeling for CoP, CR, and SS apps.• Owned full accountability for constructing an algorithm to score hand-drawn illustrations for the SS app. Applied data science analytics to thoroughly explore relevant data and interpret complex findings into actionable solutions and Leveraged advanced machine learning techniques to build predictive models for web applications.• Demonstrated hands-on expertise in multiple industry languages, including Python and SQL.• Demonstrated data analysis, visualization, and storytelling expertise to interpret complex findings into actionable solutions.• Supported business operations and scientific research as a Subject Matter Expert (SME) in education on Clever SSO, data security, COPPA compliance, and user testing. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Project Manager, Data Analytics
      • Jul 2021 - Nov 2022

      Worked to ensure KIPP regional schools have access to high-quality tools, resources, training, and professional development opportunities that build the individual, team, and regional capacity to drive improved student outcomes through effective data use practices. Developed data infrastructure plans and implemented technical solutions that supported putting actionable data in the hands of KIPP executives, leaders, and teachers to support progress monitoring and decision-making. Partnered with the C-Suite, E-Team, and School-based staff to develop data leads and implement data systems, products, and solutions: ● Developed scalable reporting tools, visualizations, and data trackers for progress monitoring that can be locally implemented and maintained within KIPP Memphis’ existing data ecosystem. ● Crafted technical solutions to prioritize and support greater access to critical KPIs tied to student outcomes. ● Led district and school-level training and resource development for principals and teachers to improve the fidelity of data system, product, and solution implementation ● Collaborated with regional and national contacts to triage data quality issues and implement process improvements. ● Created a roadmap for the school-based implementation and administration of statewide, national, and common assessments for 2021-22 and 2022-23 school years, blending learning, assessment, and tracking system implementation for the 2022-23 school year, and data governance for the 2022-23 school year. ● Owned the design, development, and implementation of the redesign of the UX/UI of the KIPPnet web application. Show less

    • United States
    • E-learning
    • 200 - 300 Employee
    • Technical Project Lead
      • Apr 2021 - Sep 2021

      Mentored and guided a diverse population of remote students pursuing education within the EdTech industry. Partnered closely with each student to assist with executing a wide range of assigned lab projects. ●Managed the engineering team. Including development sprints and our development backlog (Pivotal Tracker) ●Served as a critical facilitator in successfully delivering a project that was equally contributed to by all team members and accomplished all scope of work. ●Completed module one-on-ones and thorough evaluations for every student in a fast-paced, high-volume, remote setting. ●Fostered and strengthened a work culture dedicated to professionalism, community accountability, and the advancement of crucial technical skill sets. ●Established a network of strong, cross-functional partnerships with a population of stakeholders, project managers, and students. ●Demonstrated strict confidentiality across all student information while collaborating with leading officials from Student Success. ●Modeled appropriate community behaviors for the upcoming generation of technical professionals. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Lead Teacher
      • Jul 2019 - Jun 2020

      7th Grade Science, Lead; 7th Grade Math Interventionist; 7th Grade Academic Advisor 7th Grade Science, Lead; 7th Grade Math Interventionist; 7th Grade Academic Advisor

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Classroom Teacher
      • Jul 2018 - Jul 2019

      7th & 8th Grade Science, Physics, Computer Science, Chemistry Club, STEM Coordinator 7th & 8th Grade Science, Physics, Computer Science, Chemistry Club, STEM Coordinator

    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Classroom Teacher
      • Dec 2017 - Jul 2018

      Physics, Honors STEM, Biology, Technology Coordinator Physics, Honors STEM, Biology, Technology Coordinator

Education

  • Keiser University-Ft Lauderdale
    Doctor of Philosophy - PhD, Instructional Design and Technology
    2018 - 2028
  • Lambda School
    Data Science, Applied Statistics and Machine Learning
    2020 - 2021
  • Zero To Mastery Academy
    Certification, Web Development, Machine Learning
  • Concordia University-Portland
    Master of Education (M.Ed.), Curriculum and Instruction
    2015 - 2017
  • The University of Memphis
    Bachelor of Business Administration (B.B.A.), Dual Degree in Finance and Real Estate
    1994 - 2008

Community

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