Jeannie Tran

Senior Software Engineer at Kantata
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • Senior Software Engineer
      • Jan 2022 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Software Development Engineer
      • Jul 2015 - Dec 2021

      eCommerce Foundation Technology (Hosting and Engines) Currently a core member of the team that develops and maintains an in-memory, multi-tenant, low latency, synchronous workflow engine and platform in Java which allows for internal teams to model their business logic as workflows. We power nearly 100 Amazon business across a variety of organizations, and operate at large scale, with over 40 thousand transactions per second across those businesses. eCommerce Foundation Technology (Hosting and Engines) Currently a core member of the team that develops and maintains an in-memory, multi-tenant, low latency, synchronous workflow engine and platform in Java which allows for internal teams to model their business logic as workflows. We power nearly 100 Amazon business across a variety of organizations, and operate at large scale, with over 40 thousand transactions per second across those businesses.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Administrative Lead IT Consultant
      • Oct 2011 - Mar 2015

      Mentored consultants to help them improve their customer service and ticketing skills On-boarded and trained employees in individual and group settings on topics including business practices, analytical thinking, and customer service Provided customer service and support to students, faculty, and staff on a plethora of IT topics via phone, online chats, remote desktop assistance, and E-mail correspondence Supervised and advised other consultants interacting with end-users Communicated with users on behalf of management regarding resolutions to previous interactions to ensure customer satisfaction Show less

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Software Development and Testing Co-op
      • Apr 2014 - Oct 2014

Education

  • Northwestern University
    Master of Science (M.S.), Computer Science
    2014 - 2015
  • Northwestern University
    Bachelor of Arts (B.A.), Computer Science
    2010 - 2014

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