Jeannette Frazer, SPHR

Human Resources Generalist at Archdiocese of Omaha
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha, Nebraska, United States, US

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Experience

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Human Resources Generalist
      • Aug 2021 - Present

      Omaha, Nebraska, United States

    • United States
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Compliance Manager / Onboarding Specialist
      • Jun 2021 - Aug 2021

      Omaha, NE (Remote) ▪ Engaged with healthcare providers throughout onboarding process to ensure success ▪ Processed and reviewed onboarding files for healthcare professionals in 12 state area ▪ Ensured compliance with all company, state and federal guidelines for new hires

    • United States
    • Hospitality
    • 700 & Above Employee
    • Loyalty Care Specialist
      • Feb 2016 - May 2021

      Omaha, Nebraska, United States ▪ Provided world-class customer service to Marriott Bonvoy members and guests ▪ Subject matter expert for reservations and Customer Care Task Force projects ▪ Served as company ambassador to Marriott’s most elite guests ▪ Assisted with Marriott Rewards and Customer Care escalated requests

    • HR Generalist / Payroll Specialist
      • Jan 2013 - Feb 2016

      Omaha, NE ▪ Provided recruiting, interviewing and on-boarding support in high volume call center ▪ Payroll Administrator responsible for weekly payroll duties for 1,700 associates ▪ Assisted with HR and Payroll functions as needed ▪ Processed HR and Payroll requests and reports to support the management team

    • Platinum & Platinum Premier Agent
      • Mar 2010 - Nov 2013

      Omaha, Nebraska, United States ▪ Provided world-class customer service to Marriott Bonvoy members and guests ▪ Subject matter expert for reservations and Customer Care Task Force projects ▪ Served as company ambassador to Marriott’s most elite guests ▪ Assisted with Marriott Rewards and Customer Care escalated requests

    • United States
    • Engineering Services
    • 1 - 100 Employee
    • HR Generalist
      • Feb 2015 - Oct 2015

      Omaha, NE ▪ Provided full-cycle recruiting and on-boarding support for all exempt and non-exempt ▪ Subject Matter Expert for company scorecards and performance reviews ▪ Coordinated all recruiting efforts to include career fairs and college recruiting events ▪ Created Company HR policies and procedures to include work flows and instructions

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • HR Generalist - Recruitment and Engagement
      • Mar 2013 - Sep 2013

      Omaha, NE ▪ Recruited and hired all levels of executive, medical, support and administrative staff ▪ Provided ongoing Human Resources support to company personnel ▪ Coordinated all career fairs and college recruiting efforts ▪ Planned employee activities to ensure employee engagement ▪ Assisted leadership with employee relations and performance issues

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Employment Specialist
      • Apr 2012 - Jan 2013

      Omaha, NE  Recruited and hired all levels of non-exempt and exempt employees  Facilitated New Employee Orientation and on-boarding processes for new hires  Project Manager for ADP HRB and Recruitment Modules Implementation  Managed and assisted with employee relations issues for company personnel  Developed and maintained ISO compliant HR policies and procedures  Trained management on employee relations, recruitment and performance reviews  Wrote, edited, updated and evaluated… Show more  Recruited and hired all levels of non-exempt and exempt employees  Facilitated New Employee Orientation and on-boarding processes for new hires  Project Manager for ADP HRB and Recruitment Modules Implementation  Managed and assisted with employee relations issues for company personnel  Developed and maintained ISO compliant HR policies and procedures  Trained management on employee relations, recruitment and performance reviews  Wrote, edited, updated and evaluated company job descriptions  Responsible for benefit enrollments and education for all company personnel  Assisted with compensation functions as needed Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Supervisor of Medicare Medical Review Operations
      • Mar 2009 - Apr 2012

      Omaha, NE ▪ Hired, trained, evaluated and directly supervised team of 28 direct reports ▪ Monitored department quality and quantity of work produced to meet contract goals ▪ Led department projects, trainings and initiatives to ensure engaged workforce ▪ Utilized organizational and management skills to direct department operations ▪ Handled department employee relations and day to day HR issues

    • Employee Relations Specialist
      • Nov 2007 - Mar 2009

      Omaha, NE ▪ Recruited and hired all levels of non-exempt and exempt employees ▪ Facilitated New Employee Orientation and on-boarding processes for new hires ▪ Served as Activities Committee Chairperson for company projects and activities ▪ Managed and assisted with employee relations issues for company personnel ▪ Provided ongoing FMLA support while approving / denying LOA requests ▪ Trained management on employee relations, recruitment, FMLA and time reporting ▪ Coordinated all career… Show more ▪ Recruited and hired all levels of non-exempt and exempt employees ▪ Facilitated New Employee Orientation and on-boarding processes for new hires ▪ Served as Activities Committee Chairperson for company projects and activities ▪ Managed and assisted with employee relations issues for company personnel ▪ Provided ongoing FMLA support while approving / denying LOA requests ▪ Trained management on employee relations, recruitment, FMLA and time reporting ▪ Coordinated all career fairs and college recruiting efforts ▪ Coordinated company lunch-n-learns, community projects and charitable events ▪ Handled work comp claims, unemployment claims and HR investigations

    • Retail
    • 100 - 200 Employee
    • Office Specialist / Training Facilitator / Shift Team Leader
      • Mar 1994 - May 2008

      Wayne, NE ▪ Responsible for pharmacy reports, billing, accounts receivables and payables ▪ Served as opening and closing office manager on duty ▪ Prepared cash deposits, sales reports, timecard and payroll reports ▪ Trained, monitored and evaluated employees

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Human Resources Analyst
      • Sep 2006 - Oct 2007

      Omaha, NE ▪ Processed, reviewed, facilitated leave of absence requests company-wide ▪ Provided ongoing Human Resources support to company personnel ▪ Ensured compliance with FMLA, ADA as well as all other state and federal laws ▪ Company liaison between employees, HR department and legal department ▪ Point of contact for pay and benefit questions for employees on LOAs

    • Human Resources Coordinator
      • Oct 2005 - Sep 2006

      Omaha, NE ▪ Created and facilitated production of offer, VOE, and declination letters ▪ Provided ongoing staffing support to company recruiters and candidates ▪ First Web Content Presenter at New Employee Orientations ▪ Offer Letter Champ – assigned and monitored offer letter production and quality ▪ Efficiency Team Leader – created Staffing Microsite and Recruiter Survey ▪ Assisted with special projects for the HR Service Center Solutions Team

    • Non-profit Organizations
    • 1 - 100 Employee
    • Direct Support Staff / Senior Residential Assistant
      • Jul 1992 - Jan 2002

      Wayne, Nebraska, United States ▪ Assisted developmentally disabled clients with daily activities ▪ Trained, scheduled, supervised and evaluated staff ▪ Prepared files and records for state review

    • HR Intern
      • May 2001 - Aug 2001

      Omaha, NE ▪ Researched, designed and implemented company-wide HR Metrics Scorecard ▪ Compiled interview guides and training information for the HR Department ▪ Assisted in developing new-hire orientation and buddy programs

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Assistant Residential Director
      • Aug 1996 - Aug 1997

      Wayne, Nebraska, United States ▪ Hired, trained, and monitored 6 desk-workers and 12 Residential Assistants ▪ Served as the communication link between residents and administration ▪ Facilitated and mediated situations within the dorm environment ▪ Coordinated educational and cultural programs

    • Store Manager
      • Jan 1991 - Apr 1994

      Wayne, Nebraska, United States ▪ Interviewed, hired, trained and monitored all company staff ▪ Handled payroll and personnel duties while ensuring quality service ▪ Advertised and marketed company products and services ▪ Prepared bank deposits, sales reports, tax forms, and schedules

Education

  • Wayne State College
    BS, Business Administration Major in Human Resource Management, Minor in Journalism
  • Columbus Senior High School

Community

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