Jeannette Frazer, SPHR
Human Resources Generalist at Archdiocese of Omaha- Claim this Profile
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Bio
Experience
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Archdiocese of Omaha
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United States
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Religious Institutions
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1 - 100 Employee
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Human Resources Generalist
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Aug 2021 - Present
Omaha, Nebraska, United States
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GrapeTree Medical Staffing
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United States
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Staffing and Recruiting
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300 - 400 Employee
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Compliance Manager / Onboarding Specialist
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Jun 2021 - Aug 2021
Omaha, NE (Remote) ▪ Engaged with healthcare providers throughout onboarding process to ensure success ▪ Processed and reviewed onboarding files for healthcare professionals in 12 state area ▪ Ensured compliance with all company, state and federal guidelines for new hires
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Loyalty Care Specialist
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Feb 2016 - May 2021
Omaha, Nebraska, United States ▪ Provided world-class customer service to Marriott Bonvoy members and guests ▪ Subject matter expert for reservations and Customer Care Task Force projects ▪ Served as company ambassador to Marriott’s most elite guests ▪ Assisted with Marriott Rewards and Customer Care escalated requests
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HR Generalist / Payroll Specialist
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Jan 2013 - Feb 2016
Omaha, NE ▪ Provided recruiting, interviewing and on-boarding support in high volume call center ▪ Payroll Administrator responsible for weekly payroll duties for 1,700 associates ▪ Assisted with HR and Payroll functions as needed ▪ Processed HR and Payroll requests and reports to support the management team
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Platinum & Platinum Premier Agent
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Mar 2010 - Nov 2013
Omaha, Nebraska, United States ▪ Provided world-class customer service to Marriott Bonvoy members and guests ▪ Subject matter expert for reservations and Customer Care Task Force projects ▪ Served as company ambassador to Marriott’s most elite guests ▪ Assisted with Marriott Rewards and Customer Care escalated requests
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EAD
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United States
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Engineering Services
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1 - 100 Employee
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HR Generalist
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Feb 2015 - Oct 2015
Omaha, NE ▪ Provided full-cycle recruiting and on-boarding support for all exempt and non-exempt ▪ Subject Matter Expert for company scorecards and performance reviews ▪ Coordinated all recruiting efforts to include career fairs and college recruiting events ▪ Created Company HR policies and procedures to include work flows and instructions
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OneWorld Community Health Centers
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United States
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Hospitals and Health Care
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100 - 200 Employee
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HR Generalist - Recruitment and Engagement
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Mar 2013 - Sep 2013
Omaha, NE ▪ Recruited and hired all levels of executive, medical, support and administrative staff ▪ Provided ongoing Human Resources support to company personnel ▪ Coordinated all career fairs and college recruiting efforts ▪ Planned employee activities to ensure employee engagement ▪ Assisted leadership with employee relations and performance issues
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StrategicHealthSolutions
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Employment Specialist
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Apr 2012 - Jan 2013
Omaha, NE Recruited and hired all levels of non-exempt and exempt employees Facilitated New Employee Orientation and on-boarding processes for new hires Project Manager for ADP HRB and Recruitment Modules Implementation Managed and assisted with employee relations issues for company personnel Developed and maintained ISO compliant HR policies and procedures Trained management on employee relations, recruitment and performance reviews Wrote, edited, updated and evaluated… Show more Recruited and hired all levels of non-exempt and exempt employees Facilitated New Employee Orientation and on-boarding processes for new hires Project Manager for ADP HRB and Recruitment Modules Implementation Managed and assisted with employee relations issues for company personnel Developed and maintained ISO compliant HR policies and procedures Trained management on employee relations, recruitment and performance reviews Wrote, edited, updated and evaluated company job descriptions Responsible for benefit enrollments and education for all company personnel Assisted with compensation functions as needed Show less
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WPS Health Insurance
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United States
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Insurance
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700 & Above Employee
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Supervisor of Medicare Medical Review Operations
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Mar 2009 - Apr 2012
Omaha, NE ▪ Hired, trained, evaluated and directly supervised team of 28 direct reports ▪ Monitored department quality and quantity of work produced to meet contract goals ▪ Led department projects, trainings and initiatives to ensure engaged workforce ▪ Utilized organizational and management skills to direct department operations ▪ Handled department employee relations and day to day HR issues
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Employee Relations Specialist
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Nov 2007 - Mar 2009
Omaha, NE ▪ Recruited and hired all levels of non-exempt and exempt employees ▪ Facilitated New Employee Orientation and on-boarding processes for new hires ▪ Served as Activities Committee Chairperson for company projects and activities ▪ Managed and assisted with employee relations issues for company personnel ▪ Provided ongoing FMLA support while approving / denying LOA requests ▪ Trained management on employee relations, recruitment, FMLA and time reporting ▪ Coordinated all career… Show more ▪ Recruited and hired all levels of non-exempt and exempt employees ▪ Facilitated New Employee Orientation and on-boarding processes for new hires ▪ Served as Activities Committee Chairperson for company projects and activities ▪ Managed and assisted with employee relations issues for company personnel ▪ Provided ongoing FMLA support while approving / denying LOA requests ▪ Trained management on employee relations, recruitment, FMLA and time reporting ▪ Coordinated all career fairs and college recruiting efforts ▪ Coordinated company lunch-n-learns, community projects and charitable events ▪ Handled work comp claims, unemployment claims and HR investigations
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Pamida
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Retail
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100 - 200 Employee
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Office Specialist / Training Facilitator / Shift Team Leader
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Mar 1994 - May 2008
Wayne, NE ▪ Responsible for pharmacy reports, billing, accounts receivables and payables ▪ Served as opening and closing office manager on duty ▪ Prepared cash deposits, sales reports, timecard and payroll reports ▪ Trained, monitored and evaluated employees
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First Data Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Human Resources Analyst
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Sep 2006 - Oct 2007
Omaha, NE ▪ Processed, reviewed, facilitated leave of absence requests company-wide ▪ Provided ongoing Human Resources support to company personnel ▪ Ensured compliance with FMLA, ADA as well as all other state and federal laws ▪ Company liaison between employees, HR department and legal department ▪ Point of contact for pay and benefit questions for employees on LOAs
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Human Resources Coordinator
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Oct 2005 - Sep 2006
Omaha, NE ▪ Created and facilitated production of offer, VOE, and declination letters ▪ Provided ongoing staffing support to company recruiters and candidates ▪ First Web Content Presenter at New Employee Orientations ▪ Offer Letter Champ – assigned and monitored offer letter production and quality ▪ Efficiency Team Leader – created Staffing Microsite and Recruiter Survey ▪ Assisted with special projects for the HR Service Center Solutions Team
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NorthStar Services
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Non-profit Organizations
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1 - 100 Employee
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Direct Support Staff / Senior Residential Assistant
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Jul 1992 - Jan 2002
Wayne, Nebraska, United States ▪ Assisted developmentally disabled clients with daily activities ▪ Trained, scheduled, supervised and evaluated staff ▪ Prepared files and records for state review
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HR Intern
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May 2001 - Aug 2001
Omaha, NE ▪ Researched, designed and implemented company-wide HR Metrics Scorecard ▪ Compiled interview guides and training information for the HR Department ▪ Assisted in developing new-hire orientation and buddy programs
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Wayne State College
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United States
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Higher Education
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300 - 400 Employee
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Assistant Residential Director
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Aug 1996 - Aug 1997
Wayne, Nebraska, United States ▪ Hired, trained, and monitored 6 desk-workers and 12 Residential Assistants ▪ Served as the communication link between residents and administration ▪ Facilitated and mediated situations within the dorm environment ▪ Coordinated educational and cultural programs
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Store Manager
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Jan 1991 - Apr 1994
Wayne, Nebraska, United States ▪ Interviewed, hired, trained and monitored all company staff ▪ Handled payroll and personnel duties while ensuring quality service ▪ Advertised and marketed company products and services ▪ Prepared bank deposits, sales reports, tax forms, and schedules
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Education
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Wayne State College
BS, Business Administration Major in Human Resource Management, Minor in Journalism -
Columbus Senior High School