Experience

Williams Masters School of Theology
• United States
• Higher Education
• 1 - 100 Employee
• Executive Director

  • Aug 2020 - Present


3DDDesigners

• Costa Rica
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Owner

  • Jan 2019 - Present

  Online Digital Marketing Online Digital Marketing



First Advantage Background Services Corporation

• United States
• Information Technology and Services
• 1 - 100 Employee

• Quality Assurance Auditor

  • Jul 2017 - Dec 2018

  Completed audits on performed employment and education background elements using an operational grading criteria Ensured reports were in compliance to the clients scope of workAssisted and implemented training assessments for the new hire teams located offshore Maintained quality assurance and customer satisfaction objectives

• Safety Coordinator

  • Aug 2012 - Jul 2017

  Pioneered the (PRIA) Pilot Records Improvement Act for hiring Pilots, First Officers, and Aircraft mechanicsFollowed Regulatory Safety Compliance including State and Federal Laws Required to request, record, and distribute employment records to the hiring managerResearched, developed, and updated all training material for the PRIA processTrained employees and all level of Management on the PRIA processConducted background searches for DOT and FAA regulated employees

• Workflow Coordinator

  • Oct 2010 - Aug 2012

  Maintained the operational needs for 30+ domestic call center employees Assisted with the training of new hiresRequired to keep training materials up-to-date and accessible to all team membersGenerated pivot tablet reports for operational purposes Submitted Jira and Salesforce's tickets per operational needsEnsured the quality and accuracy of all submitted reports

• Verification Specialist

  • Sep 2007 - Oct 2010

  Performed detailed background searches for non-criminal candidates seeking employment within the United StatesInvestigated, assessed, and recorded previous, and present employment and education records on non-criminal candidates using an operational grading criteria Referred all discrepancies and unverified information to the hiring manager



Integrity Improvement Inc.

• United States
• 1 - 100 Employee

• Co-Owner

  • Jan 2002 - Jun 2006

  Co-Owner of Integrity Improvement Inc. Provided services for Domestic and Commercial building, renovations and add-on in the Indiana and Midwest areas Co-Owner of Integrity Improvement Inc. Provided services for Domestic and Commercial building, renovations and add-on in the Indiana and Midwest areas



American Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Representative

  • May 1998 - Jan 2002

  Passenger Service and Ramp AgentDomestic and International ticketing

• Administrative Assistant

  • Sep 1994 - May 1998

  Worked in Human Resource Responsible for Administrative support for all levels of managementConducted payroll and mail distributionResponsible for setting up personal accounts via Sabre Responsible for clerical duties