Legal Assistant

• Mar 2021 - Present

Legal Secretary

• Jan 2021 - Feb 2021

Cashier - seasonal

• Sep 2020 - Jan 2021

Accurately process customer transactions, maintain cash drawer, and provide exceptional customer service. Accurately process customer transactions, maintain cash drawer, and provide exceptional customer service.

Legal Transcriptionist

• Nov 2020 - Nov 2020

Transcribe medical malpractice deposition reports, expert review reports, and telephone conferences. Transcribe medical malpractice deposition reports, expert review reports, and telephone conferences.

Customer Service Associate

• Mar 2020 - Aug 2020

Answer and/or make calls to customers to assist them with their claims Actively listen to customers, and confirm and/or clarify information Take part in training and other learning opportunities to expand knowledge of company and position Adhere to all company policies and procedures Utilize software, scripts, and tools appropriately Answer and/or make calls to customers to assist them with their claims Actively listen to customers, and confirm and/or clarify information Take part in training and other learning opportunities to expand knowledge of company and position Adhere to all company policies and procedures Utilize software, scripts, and tools appropriately

Support Associate/Receptionist

• Sep 2019 - Jan 2020

Answer, screen, and forward incoming phone calls on a multi-line phone Scan and check documents into Document Management System Mail and email policy documents to clients and brokers Assist staff members, customer service, production, and accounting to optimize processes Answer, screen, and forward incoming phone calls on a multi-line phone Scan and check documents into Document Management System Mail and email policy documents to clients and brokers Assist staff members, customer service, production, and accounting to optimize processes

Legal Administrative Assistant

• 2018 - Jul 2019

Participate fully on a client-focused team, exercising personal judgment under the ultimate direction of assigned attorneys Transcribe and revise legal documents Perform administrative duties such as opening and distributing mail, and managing and maintaining calendars Data entry Prepare correspondence, memos, pleadings, and legal documents in Worldox Prepare estate plan documents utilizing Hot Docs Enter billable time Transcribe documents from dictation and proofread documents to ensure accuracy and professional appearance Call, schedule, and confirm client meetings Proofread time to ensure accuracy before each monthly deadline Complete conflict checks and open new client matters, and establish and maintain files Record legal documents utilizing Simplifile Show less

Legal Administrative Assistant

• 2017 - 2018

Draft legal documents in PerfectLaw Call, schedule and confirm client meetings Record documents using Simplifile Draft and revise correspondence and legal documents Prioritize workload Establish and maintained files and estate plan binders Enter billable time File documents with the court Draft legal documents in PerfectLaw Call, schedule and confirm client meetings Record documents using Simplifile Draft and revise correspondence and legal documents Prioritize workload Establish and maintained files and estate plan binders Enter billable time File documents with the court

Office Assistant

• Aug 2017 - Sep 2017

Distribute mail to appropriate timekeepers Set up conference rooms for meetings Fill in for receptionist on breaks Open and close the office Assist with overflow work Distribute mail to appropriate timekeepers Set up conference rooms for meetings Fill in for receptionist on breaks Open and close the office Assist with overflow work

Legal Administrative Assistant

• 2006 - 2010

Cover for vacations and holidaysAssist attorneys, legal assistants, and secretariesTranscribe, proofread, and edit legal documents in DMSDistribute mailPrioritize incoming workloadField telephone calls providing information and alternative contacts where appropriateProofread and edit billing memos for accuracy and distributionSchedule meetings

Legal Administrative Assistant

• 2000 - 2006

Transcribe and draft correspondence and legal documents in DMSSet up estate plan documents and bindersComplete probate documents in Hot Docs Open and distribute mailEstablish and maintain filesProcess new client mattersEnter billable time in DTE Time File documents with the courtAnswer phone and schedule meetings

Legal Assistant

• Jul 1999 - Jul 2000

Data entry Draft and revise correspondence and legal documents Schedule and set up meetings Search the Internet for domain name infringements Data entry Draft and revise correspondence and legal documents Schedule and set up meetings Search the Internet for domain name infringements

Legal Assistant

• Jul 1995 - Jul 1999

Transcribe and revise legal documents Establish and maintain files Schedule and set up client meetings Review billable time Transcribe and revise legal documents Establish and maintain files Schedule and set up client meetings Review billable time