Experience

Coastal Financial
• United States
• Financial Services
• 1 - 100 Employee
• Client Experience Manager

  • Dec 2017 - Present


Atlantic Capes Fisheries Inc

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer Service & Marketing Manager

  • May 2016 - Nov 2017

  Roles and responsibilities: • Process customer orders, including order entry in Net Yield, communicating releases to cold storages and carriers, and confirming purchase order prices and quantities with customers. • Communicate daily/weekly/monthly/quarterly pricing to fresh and frozen customers. • Manage oversight of compliance documentation completion and submission. • Manage daily, fast-paced fresh seafood sales processing and customer satisfaction via phone, email and text. • Create and distribute marketing materials in print, online, via electronic media, and at trade shows. • Assist the Sales Team by providing sell sheets, product specs, marketing materials and sales support as needed. Show less



Agritec Americas Corp.

• United States
• Fisheries

• Marketing Manager

  • Dec 2013 - May 2016

  Roles and responsibilities: • Work remotely to successfully market and import/export seafood internationally. • Research existing and emerging international markets to locate seafood importers/suppliers. • Develop new customer relationships by conducting communications via email, phone and Skype to promote sales, inquire about products to purchase and negotiate shipping and payment terms. • Send out offers to overseas customers for containers of frozen seafood sourced worldwide, confirm product specs, prepare/collect all necessary shipping documentation and paperwork. • Attend various industry training events and trade shows. Show less



Community Boating Center, Inc.

• United States
• Recreational Facilities
• 1 - 100 Employee

• Office Manager

  • Jun 2004 - Nov 2012

  Description: Non-profit mentorship and outreach organization. Roles and responsibilities: • Preparation and submission of grant proposals, as well as follow up reporting. • Assisted Executive Director with cultivating and maintaining donor relations. Responsible for ongoing management of donor interactions and correspondences. • Helped to established and execute annual fundraiser to increase visibility for CBC, and drive scholarship revenues. • Wrote and designed promotional materials including newsletters, programs, donor correspondence, web copy, etc. • Managed all program administrative needs such as application processing and maintaining partner organization relationships. • Maintained organizational policies and procedures including human resource and administrative records for staff. • Managed day-to-day financial bookkeeping, bill payments and transaction recordings. • Managed payroll, maintained permanent files and databases. • Provided reporting, presentation, administrative and office support to the Executive Director as needed. Show less



Brown University

• United States
• Higher Education
• 700 & Above Employee

• Program Coordinator

  • Nov 2000 - Jun 2004

  Description: Historically renown University, with state-of-the-art research facilities, faculty and staff. Roles and responsibilities: • Program coordination for the Brain Science Program - Managed multi-million dollar Brain Science Program budget, including reporting on all aspects of expenditures. - Participated in preparing grant applications. - Managed graduate student visits and application processing. - Organized and attended monthly Brain Science Program Executive Committee meetings, provided agendas and took minutes. • Provided administrative support to the Department of Neuroscience - Managed administrative aspects of Ph.D. program, including admissions, speaker visits and program publications. - Provided direct administrative support to the Chair of the Department of Neuroscience. - Managed weekly and student payroll processes. - Prepared and processed faculty and staff hiring packages, including any visa paperwork. • Served as a point of contact for both the Department of Neuroscience and the Brain Science Program to the Brown University community and the public. Show less



Acushnet Elementary School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Fifth Grade Teacher's Aid

  • Sep 1999 - Jun 2000

  Description: Town of Acushnet public school system Roles and responsibilities: • Provided classroom and individual academic support for students with learning disabilities and physical handicaps. • Taught reading, mathematics, and spelling in a small group format. • Participated in Special Education department meetings. • Monitored the completion of daily assignments for certain children. • Participated in an after-school activity program. Description: Town of Acushnet public school system Roles and responsibilities: • Provided classroom and individual academic support for students with learning disabilities and physical handicaps. • Taught reading, mathematics, and spelling in a small group format. • Participated in Special Education department meetings. • Monitored the completion of daily assignments for certain children. • Participated in an after-school activity program.



Brown Brothers Harriman

• United States
• Financial Services
• 700 & Above Employee

• Globally Certified Client Account Manager

  • Jun 1998 - Sep 1999

  Description: Global private wealth management firm Roles and responsibilities: • Provided global custody services to two internationally established mutual fund companies. • Managed trading activity in various emerging market and fixed-income accounts. • Maintained relations with clients; responded to daily inquiries such as questions concerning international market deadlines, corporate actions and real time share availability. • Maintained numerous matrices to effectively organize individual client’s projects; prepared written correspondences including monthly management reports, etc. • Balanced domestic and foreign cash blotters and projections. • Initiated the purchase and sale of foreign currencies and the repatriation of US dollars to fund trades. • Monitored trade settlement and investigated failing transactions in conjunction with different departments within the bank. • Attended meetings highlighting new emerging market opportunities and gained exposure to political history and market risk. • Participated as an active member of department’s Morale Committee. Show less



The Environmental Careers Organization

• United States
• Hospitals and Health Care

• Career Services Assistant / Event Planner

  • 1997 - 1998

  Description: National environmental careers nonprofit organization Roles and responsibilities: • Assisted in coordinating national environmental conference. - Assisted in conference’s program design. - Coordinated on-site volunteers. - Moderated educational session. - Established and executed a campus recruitment program for conference. - Compiled a media list and database for conference. - Recruited speakers for sessions and field trips. • Ongoing marketing and communications support - Helped write and produce organization’s newsletter. - Prepared press releases and organization correspondences. - Answered telephone inquiries, provided data entry services for conference registrations, and maintained permanent files. Show less