Experience

Q Center

• United States
• Hospitality
• 1 - 100 Employee

• Director of Sales and Marketing

  • Jan 2015 - Present

  Direct, coach and mentor a Sales & Marketing team consisting of a Associate Director of Sales, three Senior Sales Managers, four Sales Managers, an EMM, Sales Administrative Assistant and a Marketing Coordinator. Maintain and cultivate relationships with Brand Global Sales Team, Regional Team, and Hotel Ownership. Conduct annual evaluations for entire Sales and Marketing Team. Develop and implement sales team focus, action plans and strategic selling initiatives. Recruit, develop and implement sales team focus, action plans and strategic selling initiatives. Strategize and implement new and existing marketing, advertising and public relations procedures throughout the property. Show less



Hostmark Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Director of Sales & Marketing

  • Mar 2011 - Jan 2015

  Direct, coach, develop and mentor sales, marketing, and catering team. Team consisting of five group Sales Managers, one EMM, two Catering Managers, two Sales/Catering Coordinators and one Marketing Assistant. Maintain and cultivate relationships with Corporate Global Sales Team, Corporate Hotel Management Team, and Hotel Ownership. Conduct annual evaluations for entire Sales, Marketing and Catering. Recruit, develop and implement sales team focus, action plans and strategic selling initiatives. Restructure and implement new and existing marketing, advertising and public relations procedures throughout the resort. Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Director of Sales and Marketing

  • Jul 2009 - Mar 2011

  Rebuild, recruit, develop and mentor sales, catering and convention services team consisting of three group Sales Managers, one Area Business Travel Manager, two Catering Managers, one Convention Service Manager and one Sales Coordinator. Maintain and cultivate relationships with Corporate Global Sales Team, Corporate Hotel Management Team, and Hotel Ownership. Conduct annual evaluations for entire Sales, Marketing, Catering and Convention Service Team. Recruit, develop and implement sales team focus, action plans and strategic selling initiatives. Developed and implemented hotels group and transient sales repositioning within the Sales and Marketing team and throughout all hotel departments. Increased hotel group sales pace by 50%. Exceeded hotel group sales budget by more than 8000 group room nights in 2010. Secured more than 5000 group room nights from share shifting in 2010 for 2010. Achieved and maintained #1 spot on Hotelligence report for 2009 and 2010. Show less



Hyatt Regency Schaumburg

• United States
• Hospitality
• 1 - 100 Employee

• Director of Sales and Marketing

  • Aug 2007 - Jul 2009

  Direct, coach and mentor a sales, marketing, catering and convention services team consisting of one Associate Director of Sales, three Sales Managers, two Catering Managers, one Convention Service Manager, one Marketing Manager and two Administrative Assistants. Maintain and cultivate relationships with Corporate Global Sales Team, Corporate Hotel Management Team, and Hotel Ownership. Conduct annual evaluations for entire Sales, Marketing, Catering and Convention Service Team. Develop and implement sales team focus, action plans and strategic selling initiatives. Developed and implemented hotels repositioning within the Sales and Marketing team and throughout all hotel departments. Created and designed all new hotel literature to accompany hotel repositioning. Re-named all hotel-meeting rooms throughout the property as part of the repositioning. Created and implemented hotel “no name tag” program. Developed and executed hotel restaurant and bar concept, décor, marketing, branding standards and public relations. Was directly responsible for full management of hotel when General Manager was traveling or on assignment at another Portfolio hotel location. Directly accountable for completing and submitting month end General Manager Flash Report, which entailed analyzing and giving feedback on the profit and loss statement, pace reports, and sales consumption & production information. Created and facilitated hotel Customer Service Task Force which included fifteen employees from various departments throughout the hotel. Actively involved with Schaumburg Business Association as a preferred member. Show less



Accor

• France
• Hospitality
• 700 & Above Employee

• Director of Sales & Marketing

  • Dec 1999 - Aug 2007

  Direct, coach and mentor a sales team consisting of three Sales Managers and one Associate Director of Sales. Supervise and manage Sales Assistant and Executive Assistant. Develop and implement sales team focus and initiatives annually. Oversee and direct Catering and Conference Service Department and Director of Catering / Conference Services. Conduct annual evaluations for entire sales team and Director of Catering / Conference Services. Strategize and execute hotels annual marketing plan and local marketing initiatives. Develop and maintain annual group and transient sales budget. Work closely with General Manager and Director of Revenue on hotel rates and yield format. Establish and grow the Insurance and Exposition Market within the hotel. Maintain and cultivate relationships with Corporate Global Sales Team and Corporate Directors of Sales. Established and put into operation hotels Customer Care Task Force. Active member of the Strategic Hotel Leadership team and Operations Committee. Show less



The Abbey Resort & Avani Spa

• United States
• Hospitality
• 1 - 100 Employee

• Catering / Conference Services Assistant

  • Jan 1998 - Dec 1999

  Assisted the Director with all daily operations including detailing banquet orders, communicating requirements to all departments, assigning files to managers and preparing month-end sales reports. • Detailed and serviced corporate and SMERF events. Assisted the Director with all daily operations including detailing banquet orders, communicating requirements to all departments, assigning files to managers and preparing month-end sales reports. • Detailed and serviced corporate and SMERF events.