Experience

Jewell Instruments
• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Product Marketing Specialist - Panel Meters

  • Aug 2016 - Present


Hello Direct

• United States
• Telecommunications
• 100 - 200 Employee

• Business Development Account Manager

  • Feb 2006 - Aug 2016

  Inside sales representative responsible for building the customer base with new customers and increasing sales volume with existing customers for a major headset company. Responsibilities include tracking customer orders from order entry to customer delivery. Follow-up with all customers upon delivery to ensure customer satisfaction and provide continuing customer support to ensure customer loyalty. Proven track record of meeting or exceeding monthly quotas since joining Hello Direct. Inside sales representative responsible for building the customer base with new customers and increasing sales volume with existing customers for a major headset company. Responsibilities include tracking customer orders from order entry to customer delivery. Follow-up with all customers upon delivery to ensure customer satisfaction and provide continuing customer support to ensure customer loyalty. Proven track record of meeting or exceeding monthly quotas since joining Hello Direct.



Matrix Technologies

• Software Development

• Sales Support/Customer Service

  • Jul 2004 - Feb 2006

  In this position I was a member of the customer service team for a manufacturer of electronic and automated liquid pipetting systems that provided support to all the company's sales reps with territories that stretched from the East Coast to the West Coast. Responsibilities included servicing customer needs, order entry and customer invoicing. Responsibilities also included coordination with the production and shipping departments to ensure that standing orders had the requisite product allocations and were shipped on time to meet customer schedules. Show less



Nashua Telegraph

• United States
• Financial Services

• Sales Specialist

  • Oct 2002 - Mar 2005

  where I was responsible for contacting customers that had their newspaper stopped for either voluntary reasons or for nonpayment. Primary purpose of the calls was to find out why they stopped the delivery and to ultimately get them back as a "happy" customer. where I was responsible for contacting customers that had their newspaper stopped for either voluntary reasons or for nonpayment. Primary purpose of the calls was to find out why they stopped the delivery and to ultimately get them back as a "happy" customer.



Zax Corp

• India

• Sales Consultant

  • May 2003 - Jul 2004

  Fully responsible for customer orders from the initial quoting of customized product to successful, on-time delivery, and then invoicing for the sign and plaque product lines. Due to the customization of these products, extensive coordination with the production department was required to ensure that the customer's requirements were being properly implemented. Fully responsible for customer orders from the initial quoting of customized product to successful, on-time delivery, and then invoicing for the sign and plaque product lines. Due to the customization of these products, extensive coordination with the production department was required to ensure that the customer's requirements were being properly implemented.



Packaging Americomm/Label Art

• Customer Service Rep/Sales Support

  • Oct 1996 - May 2003

  Provided customer service support for outside sales reps for a manufacturer of pressure sensitive labels, as well as a variety of many other product lines. Duties included quoting, processing of orders, and on-going maintenance of customer account files. Extensive telephone contact with customer base once acquired by the sales reps from both the direct sales staff as well as distributors. While at Americomm, I also worked in the Credit Department for 6 months where my primary responsibility was collections. Show less


Americomm/Label Art
• Administrative Assistant

  • Jun 1978 - Aug 1984