Administrative Assistant

• Nov 2016 - Present

Highly motivated team player with over 27 years of experience within the Department of Defense (DoD) Contractor community, specializing in Contract Data Requirements List (CDRL) and Data Item Description (DID) compliance. I am a very passionate self-starter with a positive attitude, able to adapt to any work environment to become a valuable asset to the team. Professional learner driven to continually enhance my skills and learn new tasks and concepts quickly. Customer focused, committed to Constant and Never Ending Improvement (CANI) to provide value-added products to the customer. Excellent verbal and written communication skills working comfortably with Senior Program Management to identify program risks and provide solutions.

Administrative Assistant

• Nov 2016 - Present

Program Office Management / Quality Control Administrator

• Jun 2015 - Nov 2016

• Transformed the Quality Management System (QMS) for the FMS case to ISO 9001 practices and ITIL v3 Service Management Standards. • Author of the Quality Control Plan (QCP) CDRL for the program in conformance with Quality Assurance Surveillance Plan (QASP), ISO 9001, and ITILv3 practices. All product deliverables are developed in accordance with the Quality Control (QC) Process. • Monitor the QC process and enforce process compliance to ensure product deliverables meet customer and contract requirements. • Perform QC audits and and report all findings to the client each month. • Established all document templates for the program to include compliance with customer and CSRA format standards. • Fulfill the position as Technical Writer specializing in Contract Data Requirements List (CDRL) and Data Item Description (DID) compliance. Formatting documentation in compliance with customer requirements and QCP. • Provide document management for all CDRL and non-CDRL product deliverable products to ensure proper security measures are utilized. In addition, manage product deliverables on the Naval Systems Engineering Resource Center (NSERC) SE2 website. • Establish Performance Work Statements (PWS) and Statement of Works (SOW) for all subcontractors including Subcontract Data Requirements Lists (SDRLs). • Provide technical publication support for proposals in response to request for proposals (RFPs)

Program Office Management

• Feb 2008 - May 2015

• Provided program management support for a Taiwan Ministry of National Defense (MND) contract under SPAWAR PMW-740 Foreign Military Sales (FMS). • Reduced COR letter comments by 99.8% by conducting Quality Control Reviews of the Product Deliverable Process (PDP), and through Quality Assurance reviews of all products. • Provided document management and tech publication support. • Increased Award Fee by achieving the Highest Excellent CPARS ratings across all functional areas for OY4 as a result of excellent Quality Management. • Established quality guidelines’ using the Product Quality Checklist (PQC), documentation templates, and processes to ensure quality is integrated from product generation through customer delivery in compliance to U.S. Government requirements. • Developed the Product Delivery Process (PDP) to ensure compliance with SPAWAR PMW 740 Quality Assurance Surveillance Plan (QASP). • Responsible for all CDRL and non-CDRL tracking of deliverable products and submit all products to the customer through the Naval Systems Engineering Resource Center (NSERC) SE2 website. • Developed presentations for four monthly Integrated Product Team (IPT) meeting presentations and meeting minutes. • Developed Quality Control Assurance (QCA) monthly presentation to the COR. • Achieved “Grand Master Collaborator” status on the CSC Cloud collaboration website by establishing and maintaining 11 collaborative groups. • Provided in-house training to CSC employees on the PQC and PDP. • Received CSC Employee Recognition Award for Outstanding Achievement in Administration June 2012.

Senior Administrator III

• Jul 2005 - Dec 2007

Responsible for administrative support to five program managers and 36 employees for 20 active contracts. Prepared Monthly Budget Summary Reports and Charts tailored to client specifications. Analyzed financial reports for discrepancies and provided solutions. Reviewed and processed accounts payable invoices, labor corrections, ODC reconciliations, and expense reports. Reviewed and submitted Accounts Receivable Invoices and posted to GSA IT Solutions. Provide a clear understanding of contract language and contract modifications. Responsible for all purchase requisitions and processed company credit card purchases. Maintained project records and important documentation.

Administrative Record Coordinator

• Jan 2002 - Jun 2005

Managed six administrative records for the U.S. Department of Interior (DOI) Bureau of Land Management (BLM) CA Desert District and three Administrative Records for the DOI BLM CA State Office. Worked directly with the BLM attorney’s for quality assurance and delivered the administrative records to the U.S. court office to meet the required court deadlines. Conduct document reviews for various types of DOI documents. Provided supervision of seven employees supporting the administrative record efforts. Managed the Administrative Records database in Lotus Notes to ensure quality standards are met. Delivered processed Administrative Records to the federal court house in accordance with DOI instructions. Delivered the final product to the customer.

Program Support Specialist

• May 1999 - Dec 2001

Was responsible for managing a Metrics Database for SPAWAR, Code D64 in MS Access. Worked closely with Code D64 to collect data for monthly metrics and budget reports tailored to customer specifications. Created and maintained an Installation schedule in MS Project for all the Navy Ship C2P, Link-16 installations, and training.