Jean-François Cantin

Architecte-manager at Twelve Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • French -
  • English -

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Khadija Zandague

J'ai beaucoup apprécié de travailler avec Jean-François c'est quelqu'un de vraiment compétent qui nous a accompagné sur de nombreux projets avec toujours autant de professionnalismes et d'enthousiasmes .

stephane launay

J'ai travaillé avec Jean-François pendant 6 mois dans le cadre d'une maintenance corrective et évolutive d'un projet CRM. Ce fut un vrai plaisir de travailler avec Jean-François, qui a toujours été disponible, aimable et surtout très compétent.

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Credentials

  • PL-600: Microsoft Power Platform Solution Architect
    Microsoft
    Oct, 2022
    - Sep, 2024
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (Legacy)
    Microsoft
    Dec, 2021
    - Sep, 2024
  • MB-200 Microsoft Power Platform + Dynamics 365 Core
    Microsoft
    Nov, 2020
    - Sep, 2024
  • Professional SCRUM Product Owner Level 1
    Scrum.org
    Jun, 2019
    - Sep, 2024
  • Microsoft Dynamics 365 for Field Service
    Microsoft
    Feb, 2018
    - Sep, 2024
  • Professional Scrum Master I
    Scrum.org
    May, 2017
    - Sep, 2024
  • Microsoft Dynamics CRM 2016 Customer Service
    Microsoft
    Nov, 2016
    - Sep, 2024
  • Microsoft Dynamics CRM 2016, Configuration and Customization
    Microsoft
    Apr, 2016
    - Sep, 2024
  • Assistance PSA 2016
    Assistance Software
    Mar, 2016
    - Sep, 2024
  • Microsoft CRM 2015, Application
    Microsoft
    Jun, 2015
    - Sep, 2024
  • ClickDimensions
    ClickDimensions
    Jan, 2015
    - Sep, 2024
  • Microsoft CRM 2013, Customization and Configuration
    Microsoft
    Jun, 2014
    - Sep, 2024
  • Microsoft CRM 2011, Applications
    Microsoft
    Jul, 2013
    - Sep, 2024
  • Microsoft CRM 2011, Extending
    Microsoft
    Jul, 2013
    - Sep, 2024
  • Managing Microsoft Dynamics Implementation
    Microsoft
    Mar, 2013
    - Sep, 2024
  • 2011 Presales Assessment – Customer Relationship Management
    Microsoft
    Jul, 2012
    - Sep, 2024
  • 2011 Sales Specialist Assessment – Customer Relationship Management
    Microsoft
    Jul, 2012
    - Sep, 2024
  • 2011 Standard Sales Assessments - Customer Relationship Management
    Microsoft
    Jul, 2012
    - Sep, 2024
  • Microsoft Certified: Power Platform Solution Architect Expert
    Microsoft
    Oct, 2022
    - Sep, 2024
  • Microsoft CRM 2011, Customization and configuration
    Microsoft

Experience

  • Twelve Consulting
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Architecte-manager
      • Jan 2023 - Present

    • Dynamics CRM Senior Consultant
      • May 2021 - Jan 2023

  • Javista
    • France
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Dynamics CRM Consultant - Project Manager
      • Dec 2018 - May 2021

      • Principal Dynamics CE consultant, assisting customers both in the discovery and the functional analysis phases;• Management and supervision of the development team, planning and deliveries;• Close collaboration with the project director, reporting and preparation of steering committees;• Manager of 2 employees;• Training, coaching, participation in recruitments and HR events;• Participation in pre-sales.

    • Senior CRM Consultant
      • Nov 2016 - Dec 2018

      • Technical lead, SCRUM Master;• Analysis and design, development, integration with external systems;• On-prem to online versions upgrades;• Development of SSRS reports;• Juniors coaching;

  • XRM Vision
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Dynamics CRM Consultant
      • Nov 2014 - Sep 2016

      • Technical-functional consultant; • Implementation of the sales module, a third-party project management solution (PSA Assistance) and relationship marketing (Click Dimensions); • Application versions upgrades from 4.0 to versions 2013 to 2016; • Needs assessment workshops, FIT / GAP, functional analysis, specifications writing, development, deployment, training • Technical-functional consultant; • Implementation of the sales module, a third-party project management solution (PSA Assistance) and relationship marketing (Click Dimensions); • Application versions upgrades from 4.0 to versions 2013 to 2016; • Needs assessment workshops, FIT / GAP, functional analysis, specifications writing, development, deployment, training

  • JOVACO Solutions Inc.
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Dynamics CRM Team Lead
      • Jun 2014 - Nov 2014

      • Department management and project monitoring, project referent, coaching; • Functional analysis and configuration. • Department management and project monitoring, project referent, coaching; • Functional analysis and configuration.

  • Keyrus
    • France
    • Information Technology & Services
    • 700 & Above Employee
    • Dynamics CRM Consultant, Dynamics CRM Business Analyst
      • Sep 2011 - Jun 2014

      • Technical-functional consultant • Development of XRM applications • Technical-functional consultant • Development of XRM applications

  • Radio-Canada
    • Canada
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Web developer
      • Nov 2010 - Sep 2011

      Analysis, development and user support of a music platform and its CMS [www.espace.mu] Analysis, development and user support of a news generator and its CMS. Analysis, development and user support of a music platform and its CMS [www.espace.mu] Analysis, development and user support of a news generator and its CMS.

  • Fujitsu Americas
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • .NET Developer (Dynamics CRM 4.0)
      • Feb 2008 - Nov 2010

      Analysis and development within a rewrite of an hydroelectric billing system based on Linux to CRM 4.0. Technologies: Microsoft Dynamics CRM 4.0, VB.NET, MSSQL, Active Reports Analysis and development within a rewrite of an hydroelectric billing system based on Linux to CRM 4.0. Technologies: Microsoft Dynamics CRM 4.0, VB.NET, MSSQL, Active Reports

    • Developer
      • Aug 2004 - Feb 2008

      • Development of solutions: - Project management integrated with Microsoft Dynamics Great Plains; - Cost estimation; - Procurement; • Customer support; • Demos and pre-sales. Technologies: ASP.NET, C #, VB.NET, VB6, MSSQL & SSRS, Crystal Reports, Active Reports • Development of solutions: - Project management integrated with Microsoft Dynamics Great Plains; - Cost estimation; - Procurement; • Customer support; • Demos and pre-sales. Technologies: ASP.NET, C #, VB.NET, VB6, MSSQL & SSRS, Crystal Reports, Active Reports

  • Expertisa
    • France
    • Civic and Social Organizations
    • Developer
      • Mar 2003 - Aug 2004

      Development of a cost estimation solution in a startup company(4 people) Technologies: VB.NET, MSSQL Development of a cost estimation solution in a startup company(4 people) Technologies: VB.NET, MSSQL

  • Cogismaq
    • Spain
    • Developer
      • Feb 2000 - Mar 2003

      Development of an ERP solution and customer support Technologies: VB6, MSSQL, Crystal Reports Development of an ERP solution and customer support Technologies: VB6, MSSQL, Crystal Reports

Education

  • Université de Montréal - HEC Montréal
    Certificate, Business Analyst (4.21 out of 4.3)
    2011 - 2014
  • CEGEP Trois-Rivieres
    D.E.C., Software development
    1997 - 2000

Community

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