Experience

Preferred Home Care of NY

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Home Health Aide

  • May 2017 - Present

  Care for elderly individuals in their home Care for elderly individuals in their home



Office of Assembly member Walter T Mosley

• United States of America

• Intern

  • Jan 2017 - Feb 2017

  • Provided support to the Chief of Staff of to the Assembly member • Assisted in the preparation of Career Fair for students of the District • Assisted in the preparation for Caucus of the State • Answered the telephone and recorded concerns / comments from members of the district • Provided support to the Chief of Staff of to the Assembly member • Assisted in the preparation of Career Fair for students of the District • Assisted in the preparation for Caucus of the State • Answered the telephone and recorded concerns / comments from members of the district



Guyana Water Incorporated

• Georgetown, Guyana

• Customer Service Manager

  • Jul 2002 - Dec 2016

  • Supervised staff involved in performing roles of billing, collections and customer service. • Managed the debt recovery process • Maintained, formulated and updated the Policies and Procedures of the department • Conducted training in customer service • Managed the daily activities of the customer call center - telephone, emails, and letters. • Publicized notices about billing, meter reading, collections and disconnections • Supervised staff involved in performing roles of billing, collections and customer service. • Managed the debt recovery process • Maintained, formulated and updated the Policies and Procedures of the department • Conducted training in customer service • Managed the daily activities of the customer call center - telephone, emails, and letters. • Publicized notices about billing, meter reading, collections and disconnections