Jeanette McGuinness

Customer Director at Carglass Sweden
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Contact Information
us****@****om
(386) 825-5501
Location
Stockholm Metropolitan Area, SE
Skills

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Experience

  • Carglass® Sweden
    • Sweden
    • Automotive
    • 1 - 100 Employee
    • Customer Director
      • Jan 2017 - Present

  • Carglass Sweden AB
    • Customer Contact Centre Manager
      • Nov 2006 - Present

  • Xerox Sverige
    • Service Support
      • May 2004 - Nov 2006

      Supported the key account managers in service matters.Handled service escalationsDealt with Pricing for service

  • Xerox Europe Ltd
    • Senior Team Leader
      • May 2001 - May 2004

      Supervised the Nordic first line technical support team in small office home office and office printing business section for Xerox.Project leader for merging two Nordic support teams with different skill sets into one team, adding work efficiency and staffing flexibility.Trainer in customer handling skills

    • Team Leader Sweden
      • Sep 1999 - Apr 2001

      Supervised the Swedish technical support team for the Small office home office section in Xerox.

Education

  • Högskolan i Kalmar, Sweden
    ADB/ general computing
    1997 - 1998
  • Stockholms Hotell- och restaurang skola
    -

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