Experience

Benefit Communication Insourcing

• United States
• Insurance
• 1 - 100 Employee

• Director of Account Management

  • Jan 2022 - Present

• Senior Digital Content Designer

  • Jun 2021 - Mar 2022

• Senior Client Service Manager

  • Aug 1998 - Jun 2021

  Benefit Communication Insourcing is a growing and innovative company focused on providing one-on-one benefit education and enrollment support. As a Senior Client Service Manager, my primary focus is managing administrative operations, client implementation and setup, training and development, client relationship management, data management, escalated problem resolution, and strategic planning.



Health and Benefit Systems, LLC

• Account Executive/Insurance Agent

  • Apr 2005 - May 2007

  Health and Benefit Systems, LLC is an insurance brokerage specialized in health and welfare products. As an Account Executive, I provided benefit brokerage services to small to mid-size businesses. I handled all aspects of service for each of my assigned accounts including strategic planning, carrier proposals, rate negotiations, billing reconciliations, benefit enrollment presentations, daily account servicing, etc. Health and Benefit Systems, LLC is an insurance brokerage specialized in health and welfare products. As an Account Executive, I provided benefit brokerage services to small to mid-size businesses. I handled all aspects of service for each of my assigned accounts including strategic planning, carrier proposals, rate negotiations, billing reconciliations, benefit enrollment presentations, daily account servicing, etc.



KVC Health Systems, Inc.

• Human Resource Specialist

  • Jul 1992 - Aug 1998

  KVC Health Systems, Inc. is a 501(c)(3) nonprofit corporation providing medical and behavioral healthcare, social services and education to children and families. Each day KVC touches the lives of more than 25,000 children and families. As an HR Specialist, I was involved in recruiting, payroll, data management and employee relations. KVC Health Systems, Inc. is a 501(c)(3) nonprofit corporation providing medical and behavioral healthcare, social services and education to children and families. Each day KVC touches the lives of more than 25,000 children and families. As an HR Specialist, I was involved in recruiting, payroll, data management and employee relations.