Senior Account Manager, Client Management

• Apr 2022 - Present

Account Manager, Client Management

• May 2021 - Apr 2022

- Clients: Google, YouTube, L'Oreal (IT Cosmetics, Kiehl's, Hair.com), Sanofi (Allegra), Johnson & Johnson (Mylicon), NAOS (Bioderma, Esthederm), Flash Parking

Account Manager, Client Success

• Aug 2020 - Apr 2021

- Supported the sales, pre-sales, and integrated marketing teams in responding to RFP’s, RFI’s, and proactive client pitches - Acted as a POC between multiple stakeholders and departments (clients, sales, integrated marketing, talent, finance, events, etc.) and cultivated seamless cross-functionality - Led and managed the team during the absence of department head, and trained team members to fulfill various responsibilities to ensure a smooth transition and maintenance of the team - Supported the sales, pre-sales, and integrated marketing teams in responding to RFP’s, RFI’s, and proactive client pitches - Acted as a POC between multiple stakeholders and departments (clients, sales, integrated marketing, talent, finance, events, etc.) and cultivated seamless cross-functionality - Led and managed the team during the absence of department head, and trained team members to fulfill various responsibilities to ensure a smooth transition and maintenance of the team

Project Coordinator, Gaming Sales

• Jul 2019 - Jul 2020

Acquired by Enthusiast Gaming, August 2020 - Owned and led front-to-back fulfillment of sold projects including influencer activations intake, briefing, delivery, and invoicing for branded campaigns by corresponding with internal teams, notifying talent of brand feedback, and maintaining schedules for delivery - Maintained records of influencer quotes, contracts, and invoices, including updated internal project management system and worked closely with Accounting - Actively… Show more Acquired by Enthusiast Gaming, August 2020 - Owned and led front-to-back fulfillment of sold projects including influencer activations intake, briefing, delivery, and invoicing for branded campaigns by corresponding with internal teams, notifying talent of brand feedback, and maintaining schedules for delivery - Maintained records of influencer quotes, contracts, and invoices, including updated internal project management system and worked closely with Accounting - Actively facilitated communication and management for the scope of work for clients and talents Show less Acquired by Enthusiast Gaming, August 2020 - Owned and led front-to-back fulfillment of sold projects including influencer activations intake, briefing, delivery, and invoicing for branded campaigns by corresponding with internal teams, notifying talent of brand feedback, and maintaining schedules for delivery - Maintained records of influencer quotes, contracts, and invoices, including updated internal project management system and worked closely with Accounting - Actively… Show more Acquired by Enthusiast Gaming, August 2020 - Owned and led front-to-back fulfillment of sold projects including influencer activations intake, briefing, delivery, and invoicing for branded campaigns by corresponding with internal teams, notifying talent of brand feedback, and maintaining schedules for delivery - Maintained records of influencer quotes, contracts, and invoices, including updated internal project management system and worked closely with Accounting - Actively facilitated communication and management for the scope of work for clients and talents Show less

Digital Media Strategist (Internship)

• May 2018 - Aug 2018

- Engaged and managed social media client projects and campaigns that included email automation for clients’ digital marketing needs - Assessed, developed, and executed ads utilizing analytics for clients’ campaigns and discussed and strategized the best means to achieve the specific goals of each client - Researched and developed high level customer strategy based on the current market and customer landscape, pursued client leads to drive the sales and acquisition process - Engaged and managed social media client projects and campaigns that included email automation for clients’ digital marketing needs - Assessed, developed, and executed ads utilizing analytics for clients’ campaigns and discussed and strategized the best means to achieve the specific goals of each client - Researched and developed high level customer strategy based on the current market and customer landscape, pursued client leads to drive the sales and acquisition process

Business Development Project Manager

• May 2015 - Aug 2017

- AQS Inc. is a highly respected electronics manufacturing company in Silicon Valley - Managed projects with partnering companies and interface as project lead directly with clients - Created market and customer-specific marketing solutions for managed products, such as a wearable fitness tracker - Presented innovative digital media marketing presentations to executive decision makers - Developed methods to establish and clarify product objectives - Organized focus groups to… Show more - AQS Inc. is a highly respected electronics manufacturing company in Silicon Valley - Managed projects with partnering companies and interface as project lead directly with clients - Created market and customer-specific marketing solutions for managed products, such as a wearable fitness tracker - Presented innovative digital media marketing presentations to executive decision makers - Developed methods to establish and clarify product objectives - Organized focus groups to design the best marketing strategies for product offerings - Identified investment opportunities, threats and challenges to accurately forecast the company budget - Researched current market issues and goals to offer appropriate solutions - Analyzed market trends and recommend marketing budget allocations to top management - Evaluated service needs and product satisfaction levels Show less - AQS Inc. is a highly respected electronics manufacturing company in Silicon Valley - Managed projects with partnering companies and interface as project lead directly with clients - Created market and customer-specific marketing solutions for managed products, such as a wearable fitness tracker - Presented innovative digital media marketing presentations to executive decision makers - Developed methods to establish and clarify product objectives - Organized focus groups to… Show more - AQS Inc. is a highly respected electronics manufacturing company in Silicon Valley - Managed projects with partnering companies and interface as project lead directly with clients - Created market and customer-specific marketing solutions for managed products, such as a wearable fitness tracker - Presented innovative digital media marketing presentations to executive decision makers - Developed methods to establish and clarify product objectives - Organized focus groups to design the best marketing strategies for product offerings - Identified investment opportunities, threats and challenges to accurately forecast the company budget - Researched current market issues and goals to offer appropriate solutions - Analyzed market trends and recommend marketing budget allocations to top management - Evaluated service needs and product satisfaction levels Show less

Production Team/ Line Producer/ Producer/ Marketing Producer/ Translator

• Jan 2012 - Feb 2015

- Developed and produced numerous Korean drama series such as MBC “Light and Shadow,” MBC “Goddess of Fire,” tvN “Valid Love,” that captured the attention of, and entertained, the mass public of both Korean and global audiences, reaching over 20% of South Korea’s viewers nationally - Served as the company’s representative with overseas market buyers, expanding broadcast media content to a global audience; sold overseas copyright for a 32 episode project for $85,000 per episode - Oversaw… Show more - Developed and produced numerous Korean drama series such as MBC “Light and Shadow,” MBC “Goddess of Fire,” tvN “Valid Love,” that captured the attention of, and entertained, the mass public of both Korean and global audiences, reaching over 20% of South Korea’s viewers nationally - Served as the company’s representative with overseas market buyers, expanding broadcast media content to a global audience; sold overseas copyright for a 32 episode project for $85,000 per episode - Oversaw all phases of video production, from pre- to post-production - Coordinated with the talent relations department to facilitate execution and payment of talent contracts - Supervised the post-production process, including editing, dubbing and color correction - Incorporated advertisers and products into television series in innovative ways - Managed casting and selected shot locations - Organized and translated materials from Korean to English and English to Korean for television and movie conventions such as BCWW (Broadcast Worldwide) 2013 Show less - Developed and produced numerous Korean drama series such as MBC “Light and Shadow,” MBC “Goddess of Fire,” tvN “Valid Love,” that captured the attention of, and entertained, the mass public of both Korean and global audiences, reaching over 20% of South Korea’s viewers nationally - Served as the company’s representative with overseas market buyers, expanding broadcast media content to a global audience; sold overseas copyright for a 32 episode project for $85,000 per episode - Oversaw… Show more - Developed and produced numerous Korean drama series such as MBC “Light and Shadow,” MBC “Goddess of Fire,” tvN “Valid Love,” that captured the attention of, and entertained, the mass public of both Korean and global audiences, reaching over 20% of South Korea’s viewers nationally - Served as the company’s representative with overseas market buyers, expanding broadcast media content to a global audience; sold overseas copyright for a 32 episode project for $85,000 per episode - Oversaw all phases of video production, from pre- to post-production - Coordinated with the talent relations department to facilitate execution and payment of talent contracts - Supervised the post-production process, including editing, dubbing and color correction - Incorporated advertisers and products into television series in innovative ways - Managed casting and selected shot locations - Organized and translated materials from Korean to English and English to Korean for television and movie conventions such as BCWW (Broadcast Worldwide) 2013 Show less

Youth Regional Branch Team Leader

• Feb 2011 - Dec 2011

- Led and managed an eight-week intensive program by creating a cultural bridge using knowledge of world history, current events, and a paradigm shift that inspired high school students to go to the nations abroad - Travelled to Iraq and Turkey with more than 80% of the high school students from the San Jose branch to do cultural outreach for two weeks - Equipped students to see the world with a global perspective through cultural immersion, which challenged them to step out of their… Show more - Led and managed an eight-week intensive program by creating a cultural bridge using knowledge of world history, current events, and a paradigm shift that inspired high school students to go to the nations abroad - Travelled to Iraq and Turkey with more than 80% of the high school students from the San Jose branch to do cultural outreach for two weeks - Equipped students to see the world with a global perspective through cultural immersion, which challenged them to step out of their comfort zones and respond to a global perspective and lifestyle Show less - Led and managed an eight-week intensive program by creating a cultural bridge using knowledge of world history, current events, and a paradigm shift that inspired high school students to go to the nations abroad - Travelled to Iraq and Turkey with more than 80% of the high school students from the San Jose branch to do cultural outreach for two weeks - Equipped students to see the world with a global perspective through cultural immersion, which challenged them to step out of their… Show more - Led and managed an eight-week intensive program by creating a cultural bridge using knowledge of world history, current events, and a paradigm shift that inspired high school students to go to the nations abroad - Travelled to Iraq and Turkey with more than 80% of the high school students from the San Jose branch to do cultural outreach for two weeks - Equipped students to see the world with a global perspective through cultural immersion, which challenged them to step out of their comfort zones and respond to a global perspective and lifestyle Show less

Recruiting Coordinator (Internship)

• Jun 2010 - Aug 2010

- Organized administrative tasks through recruitment sourcing and special projects that led to efficiently and effectively fill open positions - Discovered and adapted to new recruiting skills, which aided in a variety of tasks in Human Resources - Organized administrative tasks through recruitment sourcing and special projects that led to efficiently and effectively fill open positions - Discovered and adapted to new recruiting skills, which aided in a variety of tasks in Human Resources

Associate

• Apr 2009 - Jun 2010

- Demonstrated customer relations by cordially greeting the customers that brought a positive outlook of the store - Arranged displays in an appealing fashion that helped attract the customers to the store - Demonstrated customer relations by cordially greeting the customers that brought a positive outlook of the store - Arranged displays in an appealing fashion that helped attract the customers to the store

Administrative Assistant

• Jun 2007 - Jan 2009

- Introduced new filing system to assist in calculating inventory, which established the company’s product quantity in stock - Supported the Administration in organizing schedules and product lists that reported the company’s record in sales - Introduced new filing system to assist in calculating inventory, which established the company’s product quantity in stock - Supported the Administration in organizing schedules and product lists that reported the company’s record in sales

Floor Model/ Brand Representative

• Jan 2007 - May 2007

- Projected the image of the brand through personal style that expressed the fashion of the company, which attracted the target demographic of the store - Provided customer service by retaining presentation standards that created a sharp appearance for the brand - Projected the image of the brand through personal style that expressed the fashion of the company, which attracted the target demographic of the store - Provided customer service by retaining presentation standards that created a sharp appearance for the brand