Jeanette Dezellem

Medical Assistant at Providence St. Mary Medical Center
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Contact Information
us****@****om
(386) 825-5501
Location
College Place, Washington, United States, US

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Experience

    • Hospitals and Health Care
    • 200 - 300 Employee
    • Medical Assistant
      • Apr 2022 - Present

      Performed all duties and passed competency testing/evaluation as required for a Medical Assistant I. Performed all front and back-office skills as appropriate to role and certification, such as vital signs, set up/assist with minor procedures, EKG, blood pressure, point of care testing, patient authorizations, scheduling, etc. Performed increasingly advanced procedures with validated competencies. Provided accurate, complete, legible, and timely documentation of all procedures performed in the patient’s medical record. Followed correct procedures for handling and disposing of biohazardous, infectious, and pharmaceutical waste. According to organizational standards, prepared, cleaned, sterilized, and/or reprocessed equipment with validated competencies. Anticipated and proactively planned for practitioner and patient needs. Demonstrated a commitment to education and sharing of knowledge. Assisted in orientation of new team members and serves as a role model of best practices to others. Provided open and timely communication and information to patients, families, and practitioners as appropriate. Provided MA administrative and clinical support required to deliver quality patient care via a telehealth or virtual visit platform as an extension of in-clinic services and patient care strategy. Consistently met skill-based competency expectations established for the organization. Promoted the mission, vision, and values of the organization and serve as an ambassador for the organization when interfacing with anyone outside of the organization. Floated to other clinics as needed. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Assistant
      • Jan 2021 - Mar 2022

      Prepared the patients for the health care visit by accompanying them to the exam room, and obtained vital signs including weight, blood pressure, pulse, and temperature. Prepared the exam rooms for the provider. Verified the patient information by interviewing the patient, reviewing and/or recording medical history, and confirming the purpose of the visit. Supported patient care delivery by helping the provider during the examinations, preparing laboratory specimens, performing waived laboratory tests on the premises, disposing of contaminated supplies, sterilizing medical instruments, administering medications on the premises, authorizing drug refills as directed, telephoning prescriptions to pharmacies, removing sutures, and changing dressings. Educated patients by providing medication and diet information and instructions and answered questions. Stocked the exam rooms daily. Cleaned the exam rooms after each patient. Kept the equipment operating by following operating instruction and performing preventive maintenance. Maintained a safe, secure, and healthy work environment by following and enforcing standards and procedures and complying with legal regulations. Maintained patient confidence and protected operations by keeping patient care information confidential. Performed other duties as assigned. Swabbed patients for the COVID-19 test, entered COVID-19 test information into the Strategic Quality Support System (SQSS), screened patients at COVID-19 vaccine clinic at the Columbia County Fairgrounds, administered COVID-19 vaccine at COVID-19 vaccine clinic at the Columbia County Fairgrounds, cleaned exam rooms between patients. Show less

    • Direct client care provider
      • May 2014 - Jan 2020

      Provided hands-on direct client care services, household chore services, and community access services. Provided hands-on direct client care services, household chore services, and community access services.

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Medical Laboratory Technician
      • Feb 2006 - May 2013

      Performed laboratory testing procedures using manual techniques and instruments, including hematology, chemistry, microbiology, urinalysis, and serology. Kept detailed records. Followed established quality control and quality assurance guidelines and proficiency testing. Supervised laboratory assistant/phlebotomist on evening and weekend shifts. Directed patient care including greeting patients and collecting samples as needed. Processed samples as needed. Answered telephone questions from nurses and physicians as needed. Show less

Education

  • Charter College
    Certificate, Medical Assistant
    2019 - 2020
  • Wenatchee Valley College
    Associate's degree, Clinical/Medical Laboratory Technician
    2002 - 2005
  • Okanogan High School
    High School Diploma

Community

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