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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Merchant Services Consultant
      • Oct 2022 - Present

      Find merchant solutions for independent retailers; c-stores, grocery, tobacco, and liquor etc. Find merchant solutions for independent retailers; c-stores, grocery, tobacco, and liquor etc.

    • Senior Business Consultant B2B Baltimore, Maryland POS Technologies
      • Jun 2011 - Feb 2022

      compliance solution tools and technologies that protect data throughout the payment transaction cycle. ➢ Conduct onsite visits and outreach to businesses and industries to develop new relationships and strengthen existing relationships. Accomplishments ➢ Established new strategic relationships with property management clients, builders, small business owners, construction companies, Chamber of Commerce, political associations and community leaders. ➢ During tenure consistently recognized for over performance achievement of plan by 186%. ➢ Improved customer satisfaction rating by 55% in 2019 and 2020

    • United States
    • Information Services
    • Commercial Account Executive / Project Manager Whitemarsh, Maryland Voice, Internet, Data Services
      • 2014 - Jan 2016

      Offer scalable voice, internet and data services for businesses of all sizes. Design, implement and complete the strategic business planning process for program expansion into emerging markets. Establish relationships with small business owners, property management, builders, construction companies, Chamber of Commerce, political and community leaders. Accomplishments ➢ Helped to foster an outreach program to provide internet access to underserved regions Offer scalable voice, internet and data services for businesses of all sizes. Design, implement and complete the strategic business planning process for program expansion into emerging markets. Establish relationships with small business owners, property management, builders, construction companies, Chamber of Commerce, political and community leaders. Accomplishments ➢ Helped to foster an outreach program to provide internet access to underserved regions

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Pipeline
      • 2011 - 2012
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Senior Business Account Executive
      • Jan 2011 - Jun 2011

      Attract new customers by cultivating relationships through cold calling, uncovering client needs, showing value of services, negotiating pricing, implementing a contract, and following through the sales process to closing stage with a focus on relationship management & retention. Accomplishments ➢ Drove impressive improvements across the business channel as a result of managed seamless IT implementations. Attract new customers by cultivating relationships through cold calling, uncovering client needs, showing value of services, negotiating pricing, implementing a contract, and following through the sales process to closing stage with a focus on relationship management & retention. Accomplishments ➢ Drove impressive improvements across the business channel as a result of managed seamless IT implementations.

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior B2B Account Executive
      • Dec 2009 - Dec 2010

      esponsible for strategically identifying, prospecting, marketing and growth of Enterprise Accounts base. Accomplishments ➢ Achieved 136% sales plan objectives esponsible for strategically identifying, prospecting, marketing and growth of Enterprise Accounts base. Accomplishments ➢ Achieved 136% sales plan objectives

    • Residential Field Marketing Rep
      • Jul 2005 - Apr 2009

      Awards 2006 Sales Award 2006/2008 Most Improved Rep 2008 Customer Excellence Award 2009 Quarterly Top Rep in the Region Awards 2006 Sales Award 2006/2008 Most Improved Rep 2008 Customer Excellence Award 2009 Quarterly Top Rep in the Region

Education

  • Community College of Baltimore City
    Business Administration and Management, General

Community

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