Jean A.

Co-Founder at Zero Dezoito Sistemas
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Contact Information
us****@****om
(386) 825-5501
Location
Taciba, São Paulo, Brazil, BR

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Experience

  • Zero Dezoito Sistemas
    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Co-Founder
      • Jan 2021 - Present
  • Multiplus Card Brasil
    • Brazil
    • Software Development
    • 1 - 100 Employee
    • System Analyst
      • Jan 2020 - Dec 2020

      Work on the analysis and development of the company's ERP system.

    • Junior Software Developer
      • Aug 2019 - Jan 2020

      Work on the development of the company's ERP system

    • Technical Support Agent
      • Feb 2019 - Jul 2019

      Working in customer support via skype, email, ticket and phone.

  • TIVIT
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Field Services
      • Apr 2018 - Jan 2019

      Outsourcing at 3 Hydroelectric Plants of China Three Gorges Corporation (CTG Brasil) • Control of tickets respecting SLA • Helpdesk • Customer support • Telephone, skype, email, tickets • Responsible for the stock of equipment in the IT area of ​​the 3 units. Outsourcing at 3 Hydroelectric Plants of China Three Gorges Corporation (CTG Brasil) • Control of tickets respecting SLA • Helpdesk • Customer support • Telephone, skype, email, tickets • Responsible for the stock of equipment in the IT area of ​​the 3 units.

  • Duesoft Sistemas
    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Technical Support Analyst
      • Jul 2016 - Apr 2018

      Customer support via tickets email, telephone, skype

    • Internship
      • Mar 2016 - Jun 2016

  • SESI São Paulo
    • Brazil
    • Primary and Secondary Education
    • 700 & Above Employee
    • Internship
      • Feb 2015 - Dec 2015

      Assistance to professors and students during classes in the computer lab. Assistance to professors and students during classes in the computer lab.

  • Governo do Estado de São Paulo
    • Brazil
    • Government Administration
    • 700 & Above Employee
    • Internship
      • Jul 2012 - Jul 2014

      Helpdesk Helpdesk

  • Duralex Sistemas & Software
    • Brazil
    • Internship
      • Feb 2012 - Jun 2012

      Suporte aos clientes e programação. Suporte aos clientes e programação.

    • Internship
      • Jul 2010 - Dec 2011

      Estagiário na Escola Estadual Cleofano Mota. Estagiário na Escola Estadual Cleofano Mota.

Education

  • Universidade do Oeste Paulista
    Bachelor's degree, Computer Information Systems

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