Jean Chukwura
Human Resources Manager at AGARY PHARMACEUTICAL LIMITED- Claim this Profile
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Bio
Apewalen Samuel MBA, PFSO
Jean is a professional HR Professional who built a human capital from the scratch and made APM Terminals Apapa an employer of choice in the industry. Her professionalism in staffing, motivation, maintenance, training and Development, are proficient. I look forward to work with her in the future.
Apewalen Samuel MBA, PFSO
Jean is a professional HR Professional who built a human capital from the scratch and made APM Terminals Apapa an employer of choice in the industry. Her professionalism in staffing, motivation, maintenance, training and Development, are proficient. I look forward to work with her in the future.
Apewalen Samuel MBA, PFSO
Jean is a professional HR Professional who built a human capital from the scratch and made APM Terminals Apapa an employer of choice in the industry. Her professionalism in staffing, motivation, maintenance, training and Development, are proficient. I look forward to work with her in the future.
Apewalen Samuel MBA, PFSO
Jean is a professional HR Professional who built a human capital from the scratch and made APM Terminals Apapa an employer of choice in the industry. Her professionalism in staffing, motivation, maintenance, training and Development, are proficient. I look forward to work with her in the future.
Credentials
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Associate Member
Chartered Institute of Personnel Management of Nigeria CIPM (Official LinkedIn Account) -
Full Member
Association of Professional Recruitment Consultants, UK
Experience
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AGARY PHARMACEUTICAL LIMITED
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Nigeria
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Human Resources Manager
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May 2020 - Present
- Develop and execute strategic initiatives to attract and acquire high-quality candidates, resulting in a robust pipeline of skilled professionals for future organizational needs. - Lead HR practices and processes aligned with the strategic objectives of the business, contributing to the overall success and growth of the company. - Collaborate with the management team to design and implement company-wide Training and Development programs, enhancing employee competencies and organizational effectiveness and promoting a culture of continuous learning. - Act as an employee champion and change agent, effectively assessing and anticipating HR-related needs and proactively communicating them to the management team to improve employee engagement, satisfaction, and retention. - Conduct impactful 1-on-1 and small group coaching sessions, resulting in enhanced employee performance and increased satisfaction levels within the team. - Develop and implement performance management systems, including goal setting, performance evaluations, and career development plans. - Advice and support managers on employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans. - Drive employee engagement initiatives, such as organizing team-building activities, recognition programs, and employee surveys. - Ensure compliance with relevant employment laws and regulations, and keep up-to-date with industry best practices. - Handle employee grievances and conduct investigations when necessary, maintaining confidentiality and fairness throughout the process. - Maintain accurate HR records and prepare reports on key HR metrics for management review. Show less
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Big Fish Restaurant & Bar
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United States
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Restaurants
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1 - 100 Employee
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General Manager
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Aug 2019 - Mar 2020
Managed business operations for a chain of restaurants and accommodations with a capacity of 150 employees. - Provided strategic leadership to Managers and Heads of Departments (HODs) to deliver on their responsibilities, resulting in improved operational efficiency and customer satisfaction across the chain of restaurants and hotels. - Developed and implemented effective business strategies, resulting in the expansion of the organization's market presence. - Maintained an updated Business Development database that enabled swift identification of potential opportunities for growth and development. - Designed a comprehensive business plan for further expansion, identifying and capitalizing on new business opportunities, contributing to the successful growth and diversification of the chain of restaurants and hotels. - Led the product development initiatives to introduce new menu items, aligning the offerings with market trends and customer preferences which resulted in increased customer satisfaction and repeat business. - Led a high-performing team in implementing a holistic marketing campaign during the 2019 Yuletide and 2020 Valentine seasons, which resulted in significant revenue generation, surpassing almost 80% of the company's financial objectives for the respective periods. Show less
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Goldline Nigeria Limited
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Nigeria
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Wholesale Building Materials
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Head of Human Resources
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Sep 2017 - Jul 2019
- Established and implemented comprehensive HR structures and processes, including manpower planning, recruitment, learning and development, compensation, performance management, and employee relations. - Developed and implemented HR policies and procedures aligned with the company's Vision, Mission, and Values, contributing to a consistent and coherent organizational culture. - Maintained positive employee relations throughout the company by promptly resolving grievances and facilitating regular formal and informal interactions, fostering a congenial work environment. - Promoted a positive work environment and enhanced teamwork through counselling and fostering a culture of collaboration. - Provided guidance and support to departmental managers in the interpretation and administration of human capital policies and programs, ensuring compliance and consistency across the organization. - Implemented a robust Performance Management System, including objective setting, annual appraisals, and processing performance-based pay and promotions, enhancing employee performance and recognition. - Enhanced the onboarding experience for new hires by creating a comprehensive packet that included the company's vision, mission, and value statements, as well as streamlined onboarding and probationary review processes. - Led the implementation, execution, and training of staff on HRIS (GEPPP) and Attendance software (IClocker), providing valuable insights to the CEO and senior management as the HRIS team lead. - Pioneered the conceptualization and establishment of the Goldline Sales Academy, equipping sales personnel with the necessary knowledge and skills that improved sales performance and professional development. Show less
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Chesjen Consulting
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United States
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Medical Practices
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Managing Partner/Lead Consultant
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Jan 2014 - Aug 2017
- Led and managed the operations of ChesJen Consulting, successfully steering the company towards growth and profitability. - Implemented comprehensive HR services, including Talent Acquisition, Outsourcing, Reward Management, and Training Programs; increased efficiency and effectiveness for clients. - Developed a strong network and generated numerous leads, resulting in the acquisition of new business opportunities and expansion of the client base. - Managed and nurtured existing client relationships, which ensured high levels of satisfaction and repeat business. - Achieved measurable results in improving organizational performance and employee engagement through the implementation of strategic HR initiatives. - Played a pivotal role in building a talented and high-performing team that fostered a collaborative work environment and promoted professional development. - Contributed to the company's growth by identifying market trends, developing innovative solutions, and leveraging industry best practices. - Demonstrated strong leadership skills in overseeing project execution, resource allocation, and budget management, resulting in successful project delivery and cost optimization. Show less
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Nigeria Employers' Consultative Association (NECA)
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Nigeria
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Non-profit Organizations
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1 - 100 Employee
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Head of Department/Secretary General
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Mar 2013 - Sep 2013
- Transformed NECA's Network of Entrepreneurial Women (NNEW) by providing strategic direction, enabling it to fulfil its mission and achieve its vision. - Executed NNEW's strategic objectives at a high level and efficiently managed the Secretariat. - Coordinated the implementation of the 'Start and Improve Your Business (SIYB)' capacity-building training by the International Labour Organization (ILO), while also designing other capacity-building programs. • Established and maintained a productive liaison with the ILO to foster empowerment opportunities for women. - Planned and executed various programs and training sessions for approximately 350 women entrepreneurs who are members of the NNEW Network. - Monitored and evaluated the impact of capacity-building training on the businesses of NNEW members. - Implemented decisions made by the Executives/Council and other NNEW organs, effectively translating them into actionable initiatives. - Ensured the financial health of NNEW by implementing effective subscription collection methods and sourcing additional income streams. - Demonstrated strong financial management skills by budgeting and maintaining control over cash flow within the Network. - Managed the activities of NNEW Cooperative Multipurpose Society Limited, driving its growth and facilitating its success. Show less
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APM Terminals
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Netherlands
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Truck Transportation
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700 & Above Employee
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Recruitment Manager
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Nov 2008 - Mar 2012
- Served as the primary point of contact for expatriates throughout the entire life cycle of their assignments, providing efficient and effective support via telephone, email, and face-to-face communication.- Implemented international assignment agreements in accordance with the Global Mobility Program, under the guidance of the GM HR, ensuring compliance and adherence to company policies and procedures.- Implemented a robust manpower planning and budgeting process, enabling line managers to assess their current and future manpower needs accurately and justify recruitment decisions for new positions.- Achieved recruitment targets by ensuring the recruitment administration and processes aligned with Corporate HR standards, resulting in the timely hiring of qualified candidates.- Provided valuable coaching to Recruitment Officers, offering guidance and direction to the Recruitment Unit, which led to improved performance and productivity.- Developed a comprehensive Recruitment policy and revamped the Recruitment and Selection Process, enhancing the company's ability to attract and retain top talent in the industry.- Designed and implemented the company's first standardized new-hire orientation program and monitoring system, resulting in improved performance and increased employee retention.- Introduced a formal probationary review program which was widely accepted and adopted company-wide, providing a flexible and valuable tool for evaluating employee performance.- Successfully negotiated numerous salary offers and relocation packages annually, collaborating with line managers and GM HR to attract and secure top talent.- Played an instrumental role in writing the company's inaugural employee handbook, covering critical areas such as employment procedures, disciplinary procedures, code of conduct, leave policy, and benefits information. Show less
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Human Resources Consultant
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2006 - Oct 2008
Developed and implemented all programs, policies, procedures and guidelines relating to HR as a pioneer staff member in the start-up phase of APM Terminals in Nigeria.- Established and implemented efficient recruitment procedures, resulting in the timely and effective hiring of qualified candidates for various positions in APM Terminals Nigeria.- Contributed to the seamless onboarding of new hires by conducting comprehensive orientation programs, ensuring they quickly integrated into the organization and understood their roles and responsibilities.- Streamlined the probationary process for new employees, developing a structured framework to assess their performance during the probation period and providing necessary support and guidance for their successful transition into permanent roles.- Played a key role in developing and maintaining accurate manpower budgets, collaborating with line managers and the HR Manager to forecast and allocate resources effectively, and aligning them with organizational goals and objectives.- Assisted in the preparation of personalized and accelerated Personal Development Plans for high potential talent (HIPO), identifying and nurturing top-performing individuals to support their professional growth and contribute to the company's succession planning.- Conducted exit interviews for employees leaving the organization, gathering valuable feedback and insights to identify areas for improvement and implement strategies to enhance employee retention and satisfaction.- Administered an Employee Engagement Survey, contributing to the development of targeted initiatives to enhance employee morale and engagement.- Scheduled and facilitated the Performance Management Process to ensure all staff members received appropriate training and guidance through well-structured communication sessions that improved performance alignment and goal achievement within the organization. Show less
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Education
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University of Nigeria, Nsukka
B.Sc, Biochemistry
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