Jean Ball SFIPM
High Street Task Force Expert at Institute of Place Management- Claim this Profile
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Bio
Tracy Duggan PCC FCMI CIPD
I've had the opportunity to work with Jean on a number of occasions/projects. Most recently as a Digital High Street Skills trainer and in her role as Town Team Adviser. Jean is articulate and presents herself and the organisations she represents in a very professional manner. Her attention to detail is second to none. She is extremely organised and has no problem in organising others. I look forward to working with Jean on other projects in the future.
Gerrard Gibbons
I have known Jean for many years, working in collaboration with her on a number of regional projects. Jean has a wealth of knowledge for all things town centre, and marries her knowledge of Tourism and Events to maximise footfall and customer spend to all areas where she has worked. |Extremely personable, Jean has that rare quality of being prepared to share great ideas. A real pleasure to work with. Ged Gibbons (Independent consultant)
Tracy Duggan PCC FCMI CIPD
I've had the opportunity to work with Jean on a number of occasions/projects. Most recently as a Digital High Street Skills trainer and in her role as Town Team Adviser. Jean is articulate and presents herself and the organisations she represents in a very professional manner. Her attention to detail is second to none. She is extremely organised and has no problem in organising others. I look forward to working with Jean on other projects in the future.
Gerrard Gibbons
I have known Jean for many years, working in collaboration with her on a number of regional projects. Jean has a wealth of knowledge for all things town centre, and marries her knowledge of Tourism and Events to maximise footfall and customer spend to all areas where she has worked. |Extremely personable, Jean has that rare quality of being prepared to share great ideas. A real pleasure to work with. Ged Gibbons (Independent consultant)
Tracy Duggan PCC FCMI CIPD
I've had the opportunity to work with Jean on a number of occasions/projects. Most recently as a Digital High Street Skills trainer and in her role as Town Team Adviser. Jean is articulate and presents herself and the organisations she represents in a very professional manner. Her attention to detail is second to none. She is extremely organised and has no problem in organising others. I look forward to working with Jean on other projects in the future.
Gerrard Gibbons
I have known Jean for many years, working in collaboration with her on a number of regional projects. Jean has a wealth of knowledge for all things town centre, and marries her knowledge of Tourism and Events to maximise footfall and customer spend to all areas where she has worked. |Extremely personable, Jean has that rare quality of being prepared to share great ideas. A real pleasure to work with. Ged Gibbons (Independent consultant)
Tracy Duggan PCC FCMI CIPD
I've had the opportunity to work with Jean on a number of occasions/projects. Most recently as a Digital High Street Skills trainer and in her role as Town Team Adviser. Jean is articulate and presents herself and the organisations she represents in a very professional manner. Her attention to detail is second to none. She is extremely organised and has no problem in organising others. I look forward to working with Jean on other projects in the future.
Gerrard Gibbons
I have known Jean for many years, working in collaboration with her on a number of regional projects. Jean has a wealth of knowledge for all things town centre, and marries her knowledge of Tourism and Events to maximise footfall and customer spend to all areas where she has worked. |Extremely personable, Jean has that rare quality of being prepared to share great ideas. A real pleasure to work with. Ged Gibbons (Independent consultant)
Credentials
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Senior Fellow
Institute of Place ManagementAug, 2017- Sep, 2024 -
Digital High Street Skills Trainer
National Skills Academy for RetailApr, 2014- Sep, 2024
Experience
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Institute of Place Management
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United Kingdom
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Research Services
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1 - 100 Employee
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High Street Task Force Expert
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Oct 2020 - Present
Appointed by the High Streets Task Force to help communities and local government transform their high streets. So far assignments have included; Hastings, Horncastle, Coventry, Clifton (Notts), Earlestown (St Helens), Walsall, Derby, Watton, Felixstowe and Corby. Appointed by the High Streets Task Force to help communities and local government transform their high streets. So far assignments have included; Hastings, Horncastle, Coventry, Clifton (Notts), Earlestown (St Helens), Walsall, Derby, Watton, Felixstowe and Corby.
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Place, Partnership, Marketing & Event Manager
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Apr 2011 - Present
As well as time specific & ongoing roles detailed elsewhere in my profile, since spring 2011:• Supported the roll out of Shopappy to 27 towns in Derbyshire, Oct'20-April'21• Manage the Peak District & Derbyshire Towns & Business Forums 3 times a year, 2011 - 2024• Managed over 120 performances in 8 venues over 17 days each year for Buxton International Festival, July 2014, 15, 16, 17, 18, 19 and in 2021 delivered the first socially distanced major arts festival to go live in the pandemic.• Market Towns Business Support Project for Marketing Peak District & Derbyshire with People & Places, Nov'18 - March'19 • Creative Heritage project to determine future uses & sustainable plan for Grade 1 listed Stockport Town Hall, May - Oct'17 • Conference Manager for Revive & Thrive, Colchester Sept'16, & Legendary Places Northwich, March'17• Delivery of Casebook Events live adventure game pilot, July'16 • Present at conferences & deliver workshops - too many to list• Supported the establishment of Buxton Markets CIC to revitalise twice weekly traditional market, Aug'15• Project Managed the Buxton Economic Resilience Study on behalf of Transition Buxton • Delivered Digital Business Skills Training for SMEs Autumn'14 - Spring'16• Mentored Carnegie Test Towns 'Back On The High Street' winner Summer'13• Editor / collaborator on 'Identifying the Critical Components of a Successful High Street' report & toolkit commissioned by GFirst Retail LEP. March'13• 100 Ways to Help the High Street – provided the content for www.100ways.org.uk commissioned by DCLG & ATCM, June’12, updated 2014.• Member of National Advisory Council for the Association of Town & City Management April'09- '14• Compiled Night Time Economy Best Practice Guide of 30 case studies for Purple Flag• Supported Nottingham Retail Business Improvement District to go live & deliver early wins, June-Aug’11• Review / evaluation report of a national event in 20 towns & cities
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Wild in Art
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United Kingdom
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Events Services
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1 - 100 Employee
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Development Consultant & Account Manager (Part Time alongside other freelance work)
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Jan 2013 - Present
Wild in Art create high profile mass participation public art trails in towns & cities that drive up perceptions, footfall, dwell time and community engagement. I have supported the company to develop and re-structure to extend their reach, increase profile, and deliver excellence through partnership with locations. I also supported some projects each year in a 'hands on' Management role from inception to evaluation: 2014 'Ready Steady Gallop' in Hamilton, 2015 Magna Carta Barons' Charter events in Lincoln and Salisbury, 2016 'Pride of Paisley', 2017 Lincoln Knights and 'The Big Stampede' in Hamilton, 2018; Worcester Stands Tall, Hoodwinked Nottingham & Maggie's Penguin Parade in Dundee, for 2019; Go Wild Gorillas Jersey and Wallabies Go Wild Isle of Man, Wise Owl Walk Nottingham 2020, and for 2021 Derby Rams, The Big Trunk Trail Luton, and Lincoln Imps, and finally Snowdogs Support Life, Kirklees in autumn 2022. I brokered introductions and support potential Event Partners in their journey to committing to a project of scale. WIA events are private sector funded, transform the public realm into a 3D art gallery, change perceptions of place, get people out walking, introduce new audiences, and raise significant sums for charity. I worked with Wild in Art and their Partners as part of my wider work as a freelance consultant and project manager.
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Town Team Special Advisor
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Nov 2012 - Mar 2015
Following the Portas Review of the High Street, the Town Team Partners Programme was created to support 27 Portas Pilots and over 360 Town Teams to address issues such as retail vacancies, clone towns, and civic pride. I was responsible for 41 towns in the midlands including 2 Portas Pilots. Each place and emerging Town Team had different needs, resources and ambitions. I supported them with advice, visits, workshops, case studies and signposting to specialist resources. I reported back to DCLG via the ATCM on a monthly and quarterly basis offering insight into the challenges and achievements of the teams on the ground.
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London Organising Committee of the Olympic and Paralympic Games
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Entertainment Providers
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City Operations Manager for Eton Dorney
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Apr 2012 - Sep 2012
City Operations Manager for the Olympic and Paralympic rowing venue at Eton Dorney nr Windsor + Athletes Village in Egham, acting as the LOCOG point of contact for local authority delivery partners and external 3rd parties to ensure seamless operations with particular responsibility for visitor experience, neighbour relations & communications, coordinating ‘Last Mile’ pedestrian routes, managing a team of 265 volunteers for the safety and enjoyment of up to 30,000 spectators per day over 18 competition days.
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Stoke-on-Trent City Council
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United Kingdom
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Government Administration
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700 & Above Employee
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City Centre Manager
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Dec 2005 - Apr 2011
Drawing together a broad range of stakeholders including retail, leisure, culture, business, third sector and public service providers to agree and deliver the City Centre Partnership Business Plan. Supporting, developing and managing the Partnership and being their point of contact and voice in the local authority. Animating and marketing the City Centre as a destination using events, publications, websites, branding, signage, etc. Managing on-street activities to maximise income generation and support existing investors and stakeholders whilst working with colleagues to attract further inward investment. Ensuring a positive visitor experience from clean and safe to influencing and managing change. Managing a team of six permanent staff plus contractors and direct responsibility for a budget of £350Kpa whilst involved in a range of multi million pound programmes, projects, and attracting external project funding. Working closely with Tourism, Cultural Development and Museum Service colleagues to change perceptions and attract visitors. Contributing to the city’s regeneration ambitions through prioritisation, consultation, communications and project delivery.
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High Peak Borough Council
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Government Administration
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1 - 100 Employee
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Buxton Town Centre Co-ordinator
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Aug 2002 - Sep 2005
Working in the context of Economic Development and Regeneration in partnership with business and the community to manage change, influence strategic planning, provide operational management and deliver projects. Successfully developed the annual programme of festivals including originating and establishing several new events including the Great Peak District Fair to extend the visitor calendar. Operational management of town centre activities, organising tourism events and publications harnessing and celebrating the exceptional built environment of the town and surrounding landscape. Responsible for managing the Town Centre Partnership, co-ordinating communication between the public and private sector, fostering cultural and community activity including funding and grant monitoring. Liaison with a wide range of organisations including the National Park, private developers and emerging destination management partnership to ensure co-ordination of developments in the town, ensure safety, minimise crime, maximise business opportunities, and maintain positive momentum. This was a three year SRB6 funded post.
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Buxton Festival
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United Kingdom
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Performing Arts
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1 - 100 Employee
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Development Co-ordinator
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Sep 1995 - Aug 2002
Commercial relationship development, corporate sponsorship, VIP Responsible for the development of the annual arts festival’s relationship with the business community both locally and nationally, working to establish Buxton’s reputation as the ideal festival destination. This included corporate sponsorship, entertainment, complimentary/VIP tickets, advertising sales, merchandise, and some aspects of marketing and signage. Also responsible for the logistics of over 50 performances during a two week intensive period in July and a number of smaller events through out the year including artist liaison, accommodation and welfare, transportation, stage management, instrument hire and a multitude of details.
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Tour Operator & Asst to Artistic Director
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Nov 1991 - Jul 1993
Programming & organising 2 residential courses and 15 performances per year in Cheshire as well as 18 tour performances and two weeks of educational workshops in schools; including fundraising, logistics, contracts, scheduling, liaison with artists, directors, designers, and tour clients, some publicity, stage management, theatre management, wardrobe and props duties. Programming & organising 2 residential courses and 15 performances per year in Cheshire as well as 18 tour performances and two weeks of educational workshops in schools; including fundraising, logistics, contracts, scheduling, liaison with artists, directors, designers, and tour clients, some publicity, stage management, theatre management, wardrobe and props duties.
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Community
