Experience

AVT Simulation

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Manufacturing Operations Manager

  • Aug 2023 - Present

  Orlando, Florida, United States



Levy Restaurants

• United States
• Food & Beverages
• 700 & Above Employee

• Bartender

  • Aug 2019 - Present

  Orlando, Florida Area Amway Center and Camping World Stadium Event Bartender



Iron Horse Solutions LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Enterprise Data Architect

  • Jun 2020 - Sep 2023

  Orlando, Florida, United States Technical consulting, procurement planning, and business development for multiple clients in the field of government contracted simulation solutions and health IT support. Daily work with Costpoint ERP, Cognos report development, business development focused research and organization, cybersecurity reporting, user authorization management, and proposal reviewing.



Houghton Mifflin Harcourt

• United States
• E-Learning Providers
• 700 & Above Employee

• Tier II Tech Support Specialist

  • Feb 2016 - May 2019

  Orlando, Florida Area Supporting administrators, teachers, parents, and students across the globe who use Houghton Mifflin Harcourt's numerous applications and online platforms. Replicating and reporting developmental level bugs and enhancement requests on behalf of customers.



Trust International

• Brazil
• Wholesale Import and Export
• 1 - 100 Employee

• PMS Interface Specialist

  • Aug 2015 - Feb 2016

  Orlando, Florida Implementation and support for property management system interfacing between hotels throughout the world and Trust's family of Voyager systems.



Staybridge Suites® Hotels

• United States
• Hospitality
• 700 & Above Employee

• Guest Services

  • Dec 2012 - Apr 2015

  Naples, FL At Staybridge Suites I've been able to experience an already competitive industry within an extremely competitive area. I've gained knowledge on handling difficult situations with a wide variety of clientele while overseeing 122 rooms. I've also gained light housekeeping experience and have been able to master my skills in Opera software.



Nickelodeon Suites Resort

• United States
• Hospitality
• 1 - 100 Employee

• Overnight Guest Services Agent

  • May 2014 - Aug 2014

  Orlando, FL With the opportunity to rejoin my team at the Nickelodeon Suites Resort for the Summer, I took on a new position as an Overnight Resort Services agent. In this new position I learned the deeper explanations of different processes in the hospitality industry. With this experience, I feel confident, not only in my abilities to assist guests in any way possible, but also in my knowledge of the executions of certain billing and accounting procedures.



St. Cloud Main Street

• United States
• Civic and Social Organizations

• Marketing Intern

  • May 2014 - Aug 2014

  St. Cloud, FL During my time working with the Main Street program in St. Cloud I helped organize, design, and implement a marketing campaign for a new monthly event. While doing this, I worked closely with the merchants within down town St. Cloud and presented them with advertising mediums and community outreach programs opportunities.

• Guest Services (Seasonal)

  • Mar 2012 - Aug 2012

  Orlando, FL During my time as a Guest Services Agent at Nickelodeon Suites Resort, I was able to gain valuable customer service, cash handling, and face-to-face sales experience.